Customer Ratings & Reviews
- Model:
- 741158-0010
- |
- SKU:
- 4331863
Customer reviews
Rating 4.7 out of 5 stars with 4555 reviews
(4,555 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the SoundLink II Wireless Over-the-Ear Headphones for their exceptional sound quality and comfort during use. Many users find that the battery life is remarkably long, allowing for extended usage without interruptions. While some users would prefer more bass and a louder maximum volume, the overall consensus is that these headphones offer great value for the price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
CHEAP CRAP, WARNING DO NOT BUY BOSE!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst decision I’ve ever made at Best Buy was buying these cheap pieces of crap, I opened the box and saw what they looked like and said, “I’ll never, never, buy Bose crap, ever again!” I felt insulted staring at these headphones for the ten to twenty seconds I did, I knew I had to return these and warn all others to avoid this or any other Bose product. Warning, Bose won’t provide anything of quality, sadly your only buying the name Bose, there really is no product, it’s all a lie, it’s just a brand, there’s no quality, and there’s no real product. Avoid Bose from now on!!!!
This review is from Bose - SoundLink II Wireless Over-the-Ear Headphones - White
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Cchristl, thank you for taking the time to review our product. I'm sorry to hear that you were disappointed with your purchase. At Bose, we pride ourselves on producing products that will cater to as many people as possible. However, we understand that this may not be suited to an individual’s needs. Good luck in your search for a product that better suits your needs. Thank you for your interest in our products. Kindest, Kerri - Bose Customer Support
Rated 2 out of 5 stars
Overhad band torned off quicky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within an year my bose headphone's overhead cushion and leather is torning off. Not sure if its because of the case as the zipper may be touching the leather band continuously when inside. Did anyone else face this issue.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Badal!
Thank you for sharing your experience with the SoundLink Around-Ear wireless headphones. Sorry to hear about the experience you had with the headband cushion and leather. We want to help! Please contact our Bose technical support team so they can assist further. Contact information can be found located on the Bose website.
Thank you again, and have a great one.
Mohsin - Bose Support
Rated 2 out of 5 stars
something is wrong with the speaker quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got these brand new and when i listen to them loud the speakers distort i was surprised and sad because i thought i had bought a superb brand with a great reputation but i guess not
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
It's unusual to hear that you're experiencing distorted audio. Be sure to test the headphones with a different phone to test the music source. We always stand behind our products. In the unlikely event there's a hardware fault, please contact us. We'd love to help you get the most out of your headphones, with the included one-year warranty.
Andy - Bose Customer Support
- Cons mentioned:Volume
Rated 1 out of 5 stars
Bad buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a better product from bose no matter how high you turn the volume up on your devices its still low .
No, I would not recommend this to a friend Rated 2 out of 5 stars
No NC.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned them because they lacked Noise Cancelling. If you don't mind that they are not bad for the money.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
The SoundLink II Headphones do not contain Noise Cancellation Technology. If you're looking for a noise cancellation headset similar to this product, take a look at our QuietComfort 45 headphones.
Tegan - Bose Customer Support
Rated 2 out of 5 stars
Not as great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased these and had to return them. These were not that great for normal use. The bluetooth connection was spotty and cut out when my device was in my pocket
This review is from Bose - SoundLink II Wireless Over-the-Ear Headphones - White
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
The worst headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They suck i never would gave imagine BOSE headphones being so low in volume they cost way to much money to suck the way they do
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey, it's a shame to hear that you've not enjoyed your listening experience with these headphones.
From personal experience, low volume has not been an issue. Have you tried connecting them to an alternative device? Additionally, is this the case when connected via the audio cable and Bluetooth?
I'd also recommend ensuring the latest firmware update is installed. You can do this by visiting https://btu.bose.com on your computer and following the instructions.
Thanks,
Charlotte - Bose Customer Support
Rated 2 out of 5 stars
Not so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love bose product but this one fails me sounds are weak and the mic is bad my wife can’t hear me and she really hates me when she calls me while I’m on this headphones
This review is from Bose - SoundLink II Wireless Over-the-Ear Headphones - White
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Goldie, I am so glad that you love Bose! I am sure that we can get this resolved for you. The steps here will resolve the mic issue https://bose.life/3002LXd and the steps here will fix your low audio https://bose.life/2ZU8KNi.
Do let us know if you need any assistance.
Kind Regards,
Tori Mae - Bose Customer Support
Rated 2 out of 5 stars
Not the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not a good sounding set of Bose headphones! I can see why these were on sale. I would spend the extra money and get the better pair.
No, I would not recommend this to a friendRated 2 out of 5 stars
Bose headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Tried to give the headphones a chance since they are Bose. They are the only Bose item I have ever returned after 15-20 years of buying Bose.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Thanks for giving them a go, sorry that you resulted in returning. In future, if you ever have any queries or concerns, reach out to your local Bose product support team, we'll gladly resolve any questions!
Kind regards,
Tegan - Bose Customer Support
Rated 2 out of 5 stars
Not great for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought these were going to great and have not been impressed. They sound like $100 headphones. Really wish I would have returned them in the proper time frame.
This review is from Bose - SoundLink II Wireless Over-the-Ear Headphones - White
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
Low volume level
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume level is very low. For the price these should be perfect…my husband hates them
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
Amazing Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort- These headphones are extremely comfortable. Previously, I had had on-ear Sony's and I had problems wearing them 45+ minutes. With these headphones, I can wear them as long as I please with little to no discomfort. They are also extremely light, and I have actually forgotten I am wearing them when music isn't playing. I have actually skated in these and little problem with them moving around. Cosmetics- These headphones look sick. The construction is very solid and never feels flimsy. The leather used on the ear cups is the softest leather I have ever felt. There is a strip of suede across the headband that is also very plush and comfortable. The white and tan is harder to keep clean, but poses me no problem. The buttons on the side are very easy to use, and the voice inside tells you what battery percentage you have, and what devices you are connected to. Sound- These headphones blow me away. A lot of people go with Beats because of the lower price and the name brand, but they are nothing compared to the amazing sound of these. The treble is very crisp and the imaging is surprisingly good for a pair of headphones. The bass is has a good punch, and can hold its own with the beats line. I can only say I melted when I first listened to them. If you are into any genre of music from Opera to Rap, these headphones are for you. I have personally listened to pretty much all the genres out there on these and they all sound beautiful. Overall, I highly recommend these headphones. Anytime I let a friend listen, they are blown away by the sound quality. I will definitely continue to buy Bose headphones. I am still in high school and was definitely skeptical of spending this much on headphones, but I regret nothing. BUY THESE HEADPHONES
This review is from Bose - SoundLink II Wireless Over-the-Ear Headphones - White
I would recommend this to a friend Rated 1 out of 5 stars
Sound Hollow and Difficult to Hear All Tones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound terrible, hollow and I have a really hard time even hearing some tones. I bought these for my husband and I guess he didn’t want to complain to me. I used them myself and noticed the terrible quality (we’ve never had a problem with Bose before). I would return or exchange them, but the return period was over 10 days ago.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Shawn,
We're surprised that you're having trouble with the audio quality of the headphones. We have a guide here https://bose.life/3xU5H9E that can help you, and of course you can reach out for support under the warranty. Please contact us https://bose.life/38DNELy for support, as we'd love to help.
Nic - Bose Customer Support
Rated 2 out of 5 stars
Interesting headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't work. Had to bring them back twice. They were nice enough to make the exchange.
No, I would not recommend this to a friendRated 2 out of 5 stars
bad to okay depending on price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for the quality of sound reproduction the headphones produce....Low value to price!! Buy an upgraded model
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective within months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked these up a few months ago and they were working fine, I took care of them, used the carrying case included, never dropped. And then all of a sudden the left ear speaker went out and and I can’t hear the automated voice in the other ear. Very confused considering I don’t have the volume all the way up ever. I’ve contacted their customer support with no answer whatsoever. I can’t reccomend these headphones even if I wanted to, given my situation.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, Seffers. Thank you for taking the time to write your review on the SoundLink around-ear wireless headphones II. We are sorry to hear about the audio issue that you are experiencing and encourage you to please reach out to our support team in your region again. We are happy to provide troubleshooting steps as well as discuss your potential service options. https://bose.life/2JpX9Pz. You'll want to choose your location, scroll down and select Contact Us. Thank you again for your review and interest in our Bose products. We look forward to hearing from you again to assist with a solution. Best regards. Ashley - Bose Support
- Cons mentioned:Volume
Rated 1 out of 5 stars
Bose Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume was not loud enough. We returned the product.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Piece of trash.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor sound, and you cannot chosen differents quality effects, the app is a waste, you cannot control anything with their app, nothing of privacy, with the haft volume every one by you side can hear everything, cero privacy!! In definition i don't recommend to any one to buy this piece of junk.
No, I would not recommend this to a friendRated 1 out of 5 stars
not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord does not have an integrated mic. The mic on the headphone is worthless, you have to turn the volume of the call up to max so that the other person can hear you while you becoming deaf. The sound quality is ok. The Bluetooth connection is as regular as any other... I thought I was buying bose (deluxe premium quality) NOT!
No, I would not recommend this to a friend









