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Customer reviews

Rating 4.7 out of 5 stars with 4555 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the SoundLink II Wireless Over-the-Ear Headphones for their exceptional sound quality and comfort during use. Many users find that the battery life is remarkably long, allowing for extended usage without interruptions. While some users would prefer more bass and a louder maximum volume, the overall consensus is that these headphones offer great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 4,555 reviews
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is GREAT, Sound is Amazing, very light and comfy, just the right amount of bass, easy to setup and pair, highly recommend!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Fantastic wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great! The battery lasts for a week with light use. The price is a little high though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for 2.5 years and they are great. Great sound for music and works well on phone calls. I use these to talk to on the phone all the time

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 1 out of 5 stars

    Padding falls apart.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Soundlink II headphones for over a year. My initial reaction to the headphones was highly positive. The sound is great, they are comfortable, and I have had no bluetooth issues. The problem is with the ear and head cushions. They quickly begin to break down. The result is that with each use the headphones leave little bits of "leather" all of the user. Apparently the ear cushions can be replaced (for a price) but the head pad cannot be replaced. This problem essentially renders the headphones unusable! Others have had this same problem (Google it). More should be expected from $200+ headphones. I would definitely NOT purchase these again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Static sound not even a week after purchasing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me first off start by saying I loved these headphones. The sound quality is great. They are are light and comfortable. The sad part was not even having these headphones a week(with a 280$ price tag) they start producing a strong static noise when I play audio and when I pause the audio it's still there for a few seconds then goes away after the few seconds have gone by. I'm not quite sure where to go from here as the experience is quite unenjoyable. So buyer beware, you could get one like mine.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for taking the time to write your review. We are glad that you enjoy the sound quality and comfort of these headphones. The static noise that you are describing is atypical and we'd love to help you with getting back to enjoying your music with proper Bose sound. You can reach us at 1-800-379-2073 and our product support specialists will work with you to find the right solution. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much crisper than beats. Very comfortable as well as clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. I had previously bought the black pair. These headphones sound and feel great! Does a great job of cancelling out noise. Sound is amazing as you would expect from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    quality with style

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones after I sold the older edition to a friend and it was completely worth it. These are well built stylish and have great sound quality for their price.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The wireless feature is simple to set up. Thought about the more expensive noise cancelling version but decided on these instead. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    my favorite headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these almost everyday. The Base app makes their use very easy to switch between my iPhone and iPad. I also prefer the over-the-ear type.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones, excellent as usual

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a loyal Bose customer since my last (wired) headphones were faulty and they went above and beyond to replace them years ago. The replacements still work (they're over 10 years old!) but unfortunately the wire is obsolete! These are great, pair easily, look stylish...and I know that if I ever have a problem with them, Bose will come to the rescue (unlike my Beats in-ears that broke twice in one year and were only "allowed" to be fixed once...so they are now garbage...)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the price is high, sound and build quality is top notch. You will enjoy it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not loud enough for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound good but are just not quite loud enough for me. Basically at full volume the volume level is equivalent to about 80% of any other headphones I have tried on the same device. They sound good and would be fine most of the time; but every once in a while I would need a little more oomph. I tried updating the firmware and did the reset procedure and they sound the same.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for music lovers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones with the usual Bose quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are as good as the QC35 minus the annoying noise cancellatin whine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only pro with this headphone is noise cancellation, Other than that every aspect of this headphone sucks, The audio quality is below average and the most irritating part of this headphone is the audio leakage. Even with the most minimalist volume the person next to you can hear what you are listing to. I have been asked to lower my volume by n number times during my bus travels.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just OK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is arguably above average for the price - Expected a more dynamic range of sound More importantly, the craftsmanship is flimsy - ear cushions are small and constantly come out with light use - I keep them protected in the case after every use yet it seems like I constantly have to fix them.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi PennyLane,

      Thank you for taking the time to review our SoundLink Wireless Around-Ear Headphones II, I am sorry to hear you are not completely satisfied with the headphones.

      We value feedback from customers such as yourself as it allows us to find what our customers are looking for and improve products for future updates. I will ensure to pass your fedback onto the development team.

      We wish you a great day!

      Kind Regards,
      Vicky W - Bose Technical Support bose

  • Rated 3 out of 5 stars

    Does Not work with my macbook air, especially for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stops playing a lot of the time, and when the sound come back the sound was different than the dialogue. And stops music regullary.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      This certainly is not the performance you should expect from using these with your MacBook Air.

      Recently we have discovered that users may be experiencing Bluetooth connectivity or audio issues with Apple computers running OSX 10.10. An update for your SoundLink Around-Ear II headphones has been made available that addresses this issue and can be found at http://updates.bose.com/soundlinkae2

      We hope this helps. Thanks! Bose

  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highs are decent, the mids are ok and the bass is really disappointing. If you want bass higher than half way, distortion is normal. I can’t believe this is a Bose product.

    No, I would not recommend this to a friend