Customer Ratings & Reviews

To be honest I was not impressed with bose headsets. The sound feels flat and muffled. It is a full sound but my preference is bass heavy and these just come out flat in that regard. They are very comfortable but that's about all.

Got it for my wife for Christmas. She loves it! Usually, she is luke warm with the gifts I get her. Not this year!

Love my Bose Wouldn't purchase any other brand....

These are Bluetooth speakers but apparently don't have the option of plugging in to a headphone jack. Makes it impossible to use them on a plane.

The product performed well for a short period of time, 3 months to be exact. The issue is about customer service. Manufacturer seems unwilling to disclose the warranty information or time period. You have to pry to get this information. Never again. Previously purchased a different brand on another competitor's website for a third the value that lasted much longer and equal quality. Too expensive for such a short term.

Great Buyer extremely friendly and polite highly recommended AAA +++

These headphones are great for long-term use. Comfortable and great sounding audio.

Expected more all the review doesn’t add up. I kept them and regifted them to my teenage niece. I owned Bose when they first came out and had them for more them 10+ years and they where great. Now those where Bose.

These headphones are terrible for the price. Do not buy them. 1. The band is huge. My head is an average size but they are constantly slipping down whenever the wind blows. You basically can only use them while stationary at a desk, so I thought I would use them for work... 2. I can't actually use them for work because of the horrendous, defective microphone. It amplifies any ambient noise, no matter how quiet, to the sound of a scream. My boyfriend turned on the kitchen sink across the room from me while I was on a call today and the co-worker I was calling yelled from the surprise, as it sounded like I was being blasted with water. They're that bad. And Bose has zero intention of fixing this issue per their website. 3. Finally, and worst of all in my opinion, the noise cancellation is not even as good as previous models. I had one of the earlier models, which is why I decided to upgrade to these when those eventually wore out. The noise cancellation in these is much worse and is essentially non-existent without music playing. It's almost as if there is no active noice cancellation at all, despite the noise cancellation being turned up to the highest setting via the stupidly unhelpful Bose app. These are trash. Wouldn't recommend them to anyone who didn't have an enormous head or live in a silent monastery.

Let me start by saying ***I bought these straight from Bose, not Best Buy***. The time came where I couldn't last any longer working from home during this stay at home order without having a pair of quality headphones to use for meetings/conference calls. My old QC35s are still at the office and no one is able to go in so I decided to look for another pair of headphones that were specifically rated for good mic/audio quality for conference calls. In comes the SoundLink lls with great ratings across multiple sites, looks super promising, and for a great price! I placed my order. These headphones are a complete joke of a product and a total waste of my time, money, and stress over my coworkers and managers unable to hear me during calls. I though maybe I was doing something wrong and I needed to enable the mic to work. After numerous different tested devices I have NOT ONCE been able to get the mic to work on these. It is incredibly infuriating because that's the ONLY reason I bought these. Also, when I first touched and felt these headphones they feel like the knock off headphones that places like '5 Below' or 'Wish' would sell that are trying to mimic the real deal. They are flimsy with a cheap plastic as their shell. The white ones also are extremely sensitive to dust, dirt, touching of any kind. After the first day of me handling them only a couple times (with clean hands) and with them sitting on my desk they had a disgusting grey splotchiness on the outside of the 2 ear pieces. I will obviously will be returning these and this has unfortunately ruined me as a Bose fan. I hope someone reads this who was in the same position I was and this helps you decide to PASS on this product.

The sound quality of these headphones is very poor. There is zero bass in the low and medium volume levels. It sounds like it's coming out of an aluminum can. The padding material around the ears isn't very good at keeping external sound out either, which is the whole point of having over-the-ear headphones. For $230 - I feel ripped off and this is completely the opposite of what the Bose name used to be known for.

Spent 2 hours of my time trying to pair my Windows 10 desktop to this Bose headset. My bluetooth drivers are up to date. My iphone pairs just fine but my desktop will not connect. Downloaded Bose’ updater and installed an update and still does not work! Tried clearing the bluetooth memory, restarting my pc, pairing fails every time. Bose’ updater FALSELY states that they fixed a Win 10 pairing issue. They most certainly did not!!! Oh and the cord for the headphones are like 3 ft long... should have made them like 6 ft long. Cord plugs into left ear. My PC tower is to my right. Cord is too short! Will be returning this box of junk to the store tomorrow. BUYER BEWARE!!!

Fir this pruce go with the beats studio 3 on sale for 199

These are trash. I bought them yesterday and will be returning them. Sound quality reminds me of something out of a 1980’s Sony Walkman headset. Zero bass. Sound quality is non-existent. I will be getting another pair of Beats.

I’m usually a huge supporter of Bose, but I am extremely disappointed in this product. The sound quality is inferior to JBL and Beats. I was anticipating a clear, crisp surround sound experience, but these headphones sound as if they were engineered by my 14 year old son. Dont waste your money.