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Customer reviews

Rating 4.8 out of 5 stars with 1018 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,018 reviews
  • Rated 3 out of 5 stars

    Sounded Distorted / Choppy at High Volumes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if it was just the one I received, but once I would put the volume to max or close to max it would sound distorted. I even reduced the bass in the app to see if it would fix it and it still sounded bad. It is loud for a small speaker, but I couldn’t listen to it at max because of the issue I had with it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jonathan and thank you for your review.

      We are sorry to hear that you are experiencing this issue with the system, if this issue persists or
      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I recommend it to my friends my son was happy of this gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome product and worth the money paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has done a decent job with this mini speaker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't Happy with this product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good but the case was to loud and even when I tried adjusting it through the app i still didn't like it, so I had to return it and bought Harman Kardon Go + Play 3 instead. And am very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to refer my friend for this product to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music lovers dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Perfect for traveling and home! Also in use for RV trips

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker suits my needs perfectly. I recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than being a little heavier and bigger than I like it is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time buyer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the Best, I’ve been buying Bose since 1975.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound breaking and Heat level extreme

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard that Bose is the best, it wasn't good experience because the sound is breaking up too much. so, I thought may this one individual product not working but I went to the Best Buy to exchange the same Boss speaker. Unfortunately this boss speaker doesn't turn off and heat lever was very up. According to Goggle it can blast too and it can occur fire too. I have to keep this speaker outside my home overnight to keep my house safe. I will never ever buy this product again. very very bad experience. I will look for another option.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We understand your concern, and we want to reassure you that potential causes for overheating or explosion in electronic devices typically stem from external hazards, such as exposure to extreme temperatures, physical damage, or improper battery replacement, not from a design flaw in Bose products.
      If you're experiencing intermittent audio issues, here are a few troubleshooting steps you can try: http://bose.life/4me0DTP
      Hope it helps!

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Max Link

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Bose max link speaker always a good product

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Size with Really Strong Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose - SoundLink Max Portable Bluetooth Speaker I have been listening to this speaker for several days and I am really impressed with both its size and sound. The size is perfect for carrying it around the house or to take with you. I absolutely love the handle on top that just begs you to pick this speaker up and carry it with you. The handle is well padded and just cradles so well in your hand. The sound is very impressive with great clear highs, strong midrange vocals, and then the solid deep base that just completes a well-balanced sound stage. I noticed a “spatial” sound effect when I listen to some music. The speaker produces a wider than expected separation of left and right channels even though the main speakers are only about 8 inches apart. When I look behind the speaker grill with a flashlight, I noticed the two main speakers are slightly angled Left and Right. Is this separation enhanced by the angles, or is there some signal processing going on to create a wider sound stage? In any event, it works and it works well. The bass is strong and punchy but not boomy or overdone. Even at low volume levels, the sound is still full and rich with good base response. At high volume levels the highs are very strong with no apparent distortion being heard. The app further allows you to tweak the sound to your own music and taste. While the preset sound modes are ok, I still prefer to do my own tweaking of bass, midranges, and treble which can easily be done with the app. The controls on the top of the speaker are easy to access and function with little effort. The speaker has been syncing to my phone flawlessly each time I turn on the speaker. When turning on the speaker, the voice assistant will give you a battery status report. The Bose App further reinforces the speaker settings and battery level with a percentage icon for battery charge. The App additionally allows volume and EQ settings as well as a “Shortcut” button and several product tips about your speaker. You can also “turn off” the voice prompt of battery status on powering up if you don’t want to hear that. Charging is done with an included 5 volt 3 Amp Charger and USB-C cable. Both are of high quality. On reading the small print on the bottom of the speaker you can use other USB-C chargers from 5 volt to 20 volt. This allows you to use any PD (Power Delivery) Style USB-C charger from other devices. In addition, the speaker can charge your phone when plugged into the same USB-C charge port which supplies 5 volts 3 amp output. SUMMARY: This is a very well-constructed speaker with awesome sound in a handy portable size. The rubberized exterior is smooth and has a good feel to it. It appears to be built tough and made to go out and even get wet based on its water rating of IP67. Coupled with great battery life (up to 20 hours), the battery also allows you to charge your phone if necessary while listening to your music. The free APP allows more choices of your sound with the EQ controls and works very well in the background. I definitely like this speaker a lot. It has become my Go-To speaker to grab and go with me. I would absolutely recommend this speaker to anyone looking for quality and great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed. It has become my new favorite every day speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud Bose Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I expected from a Bose. Delivery was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome speaker but i dont expect anything less

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with Bose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose price without the Bose performance. Purchased 2nd Bose Soundlink speaker. 1st one functioned great so we upgraded to the bulkier Max version expecting enhanced performance. Sadly the speaker has not lived up to the Bose reputation in all areas.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello! Thank you for sharing your feedback with us, we truly appreciate it. We’re also delighted to hear that you enjoyed your previous SoundLink speaker. We're sorry to hear that the SoundLink Max hasn’t fully met your expectations. Rest assured, this is not what we want you to feel, and it’s certainly not the experience we want you to have with a Bose product.

      We’d love the opportunity to understand more about the concerns you’re experiencing and make things right for you. Please reach out to our customer support team with a bit more detail, and we’ll be happy to help troubleshoot and explore the best next steps: https://bose.life/contactus

      Sophie - Bose Customer Support bose

  • Rated 1 out of 5 stars

    +Volume is not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend this speaker. After few months of using, the + volume is not working anymore. Do I get warranty?

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the volume button on your Bose SoundLink Max is no longer working. Bose products come with a limited warranty, and your speaker may be eligible for service or replacement depending on the purchase date and coverage. To assist you further, please reach out to our customer support team with your proof of purchase and the speaker’s serial number. We appreciate your feedback and want to ensure you continue to enjoy your Bose speaker. For contact details, please refer to the link below:

      https://bose.life/4urjrTY

      Gem - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Good but should be great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but not worth the sale price of $300. $200-250 I’ll buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Boss es very good I like everything about my product

    I would recommend this to a friend