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Customer reviews

Rating 4.8 out of 5 stars with 1018 reviews

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  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,018 reviews
  • Rated 5 out of 5 stars

    Hv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi marca favorita lo mejor de lo mejor que hay en bocinas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our other Bose link speakers!! A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it’s the best in sandals bdhxhopal fhjsuoak d

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best jhccx vffvvxhjvffjvcdhhvfgfjbvcgk. Yggbvxgb

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A Premium Speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a reason this is one of my favorite brands. Everything they make is premium. This Bluetooth speaker is no different and offers a great experience right out of the box. Opening the box you can instantly feel the quality of the speaker and see the thought and care put into the product. All it takes to setup is to download the Bose app and to push the power button. From the app, you can control all of the sound settings so you can boost the bass or treble depending on how you like it. Over the years, I have had at least a dozen other speakers like this and I think this is my favorite since the two Bose speakers I had about a decade ago. Back then, the speakers had the best bass and sound, and that is still true today. This speaker really stands out if you like a lot of bass. The sound quality is crisp, clear and full. The quality is premium compared to other speakers. I'm not a scientist, but I've observed that waterproof speakers typically have slightly lower quality sound because there is no open air flow from the speaker since it is completely sealed. It seems that Bose has figured out how to improve on that. The bass comes out loud and the treble is crystal clear. It's also easy to carry the speaker with the built in strap. I take the speaker out to the back yard often and even with my hands full I can grab the strap and bring it out. I'm always moving the speaker around and it's nice that I don't have to worry about it getting rained on or being damaged by spills. The speaker is very durable and repels both water and sand (if you take to the beach). Getting back to the premium sound, I was relaxing in my backyard over the weekend and had the speaker sitting on the outdoor coffee table. The volume was around 30-40% and when I put my feet up on the table the whole table was vibrating from the bass. That's not something my other speakers can do. And although I don't think I'll ever listen to it at max volume, the sound quality doesn't seem to deteriorate at high levels. After several hours of listening the battery was still almost fully charged. I'm pretty sure it will outlast my cell phone battery, which by the way, can be charged by plugging into the speaker. And finally, a note on using this in a group. You can have multiple phones connected at once, so it is a great way to share music with friends and family. Overall, I'm very pleased with this speaker and am looking forward to using it this summer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok to just to pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little pricey just don’t like the fact that it doesn’t come with a microphone and it sounds way different outdoors from indoors and you cannot even connect a usb memory stick

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We understand that the price may seem a bit high to some people, but it reflects the premium materials used in the product and the high-performance audio experience it delivers.

      While the product may not include a built-in microphone or USB memory stick support, it’s designed to deliver high-quality audio performance, especially in outdoor settings. That said, we understand that sound can vary depending on the environment.

      Thanks again for sharing your thoughts!

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Returned it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because the sound wasn't what I expected.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. I’m sorry to hear that the sound quality wasn’t what you expected, and I completely understand how important great audio is when choosing a speaker. For future reference, if you’d like to explore ways to enhance the sound or troubleshoot similar concerns, you can try using this link to resolve issues with the Bose SoundLink Max Portable Speaker: https://bose.life/4oWtoFZ

      We appreciate your feedback and will do our best to assist you whenever you need support.

      Gloria - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not worth 400$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but definitely not 400$ quality. Soundcore boom 2 sounds better and louder for 1/4 the price. Go play harman kardon is better tor less money

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback! We appreciate you sharing your thoughts on the sound quality. While the Bose sound experience is designed to offer a premium, balanced listening experience, we understand that everyone has different preferences. We’re always striving to improve, so your input is valuable to us. If you have any further questions or need assistance, don’t hesitate to reach out!

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Owner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery goes fine even if you don’t use it so when is on and loud battery drain fast

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience! We're sorry to hear that your SoundLink Max speaker is experiencing short battery life. The Bose SoundLink Max is designed to deliver up to 20 hours of playtime, so if you're noticing a faster drain, it may indicate an underlying issue.

      To help resolve this, we recommend trying the troubleshooting steps provided in the following link: http://bose.life/4o3hjPd

      NJ - Bose Customer Support bose

  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I anticipated more bass volume considering the price I paid for it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this product, battery will not hold a charge while fully charged and turned off! Defective battery? who knows why the battery drain occurs but it drains all by itself. Full charge depletes to nothing while completely turned off in two weeks time

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello and thank you for your review.

      Leaving the unit on when not in use will drain the battery. However, if the system does not detect a signal (Bluetooth® or AUX) for 30 minutes*, it will shut off. To minimize the battery from draining, we recommend turning the system off manually.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Came with no charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just unboxing my packages. It came with no charger inside the box.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! Just to clarify, the SoundLink Max Portable Speaker comes with a USB-C cable, but it does not include a power adapter in the box.

      To ensure proper charging, please use a power source that provides a minimum of 5V and 3A. This will help maintain optimal performance and battery health.

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Sounded better at the store for some reason. It is not worth it. Battery doesn’t last as long as it promises.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jeniffer,

      I am sorry to hear that you are disappointed of your SoundLink Max speaker.

      This speaker offers 20 Hours of battery life at moderate volume, and 3 Hours at maximum volume.
      And if you are not happy with the sound quality, I invite you to check the equalizer in the Bose app and adjust the audio settings depending on your preferences.

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not 400.00 dollars worth of sound to me. Thx anyways

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Larry, thank you for sharing your feedback, we're sorry to hear about your experience. We'd really appreciate the opportunity to better understand the issue you're facing with your speaker and help ensure it works as intended. Please connect with us so we can look into this for you. Visit: http://bose.life/44bVpCi Klariss – Bose Customer Support. bose

  • Rated 3 out of 5 stars

    Bose Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good speaker but requires EQ changes for each song or else the sound quality is bad

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to a lot of Electronic Dance Music and i was not impressed with the quality of the sound. Some songs sounded terrible. I did not adjust any settings on the Bose app i.e. bass or eq. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      You can adjust the bass and treble of the speaker to your preferences using the Equalizer in the Bose app.

      Best regards, Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because it looked so pretty, but when I tried it on, the sound quality was a bit poor, so I don't like it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sean, I'm glad you like the look of your SoundLink Max speaker. If you're not happy with the sound, try moving the speaker closer to a wall or corner, to increase the bass (or move it away if you want to decrease the bass). Also, try connecting a different device and playing different types of music. Failing that, our support team will make sure everything's working as it should: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose Speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is very down soon without using it with fully charged.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alex and thank you for your review.

      Leaving the unit on when not in use will drain the battery. However, if the system does not detect a signal (Bluetooth® or AUX) for 30 minutes*, it will shut off. To minimize the battery from draining, we recommend turning the system off manually.

      *This is adjustable within the app

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Mini boom box, huge stereo sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always considered Bose speakers to be deceptively good. They aren't the most configurable so I've read past reviews from audiophiles being somewhat critical that they couldn't make the speakers meet their subjective tastes. I appreciate good sound but am not that user. Bose is designed for easy use and solid sound. This Soundlink Max speaker is really a treat. It's styled after a small boom box. It's only a speaker, via Bluetooth or aux port, but sits like a fun stereo. The grills for the drivers are all hard so no worry of tearing. The edge of the box is rubberized which is fine, but I could see it potentially being sticky as it ages, but I could be mistaken. The handle is comfortable and soft and is connected with braided nylon like rope which is a fun touch. The companion app is free and the Google play store and Apple app store both have it. It was easy and smooth to connect the speaker to both an android phone and an iPhone. The Bose app allows for a multi connection setup so transfer of music was seamless between the devices. There is a three band equalizer in the app too and my tweaking of it did produce detectable changes to the sound but it was not extremely customizable. This would be where someone might ding it, but I was able to tweak it to my liking. Overall the sound is true to Bose' reputation, full, bass rich, the lows, mids and highs all feel substantial, and the sound is not sacrificing tone for power. Considering the size of this device, I'm really surprised by the volume. It totally punches above its size and while it's not the cheapest Bluetooth speaker, it is clearly a high end speaker. I would say there is a place for cheaper options, but if you want a weather resistant, high end sound, this Soundlink Max by Bose is worth the price.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad that you're impressed by the well-rounded sound and volume performance of the SoundLink Max Bluetooth speaker, Eric! I'm also happy to hear that you discovered the EQ option in the Bose app, and were able to tweak the speaker's EQ configurations to customize the sound to your liking. I hope you enjoy using your new SoundLink Max speaker! Warm regards, Fiona M. - Bose Customer Support bose

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Bose Soundlink Max Bluetooth Speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents had a Bose Wave radio “back in the day” and I remember how that device had the ability to make music seem more lifelike and male radio announcers seemed larger than life. I am happy to tell you that this Soundlink Max is even better than my memories. It delivers an EPIC, full, rich sound in an attractive and highly portable package. And you can take it anywhere, because it has an IP67 rated enclosure which means it’s safe from water splashes and dust infiltration. From the manufacturer’s website: “SoundLink Max is IP67 rated, indicating it has passed rigorous testing conditions proving it will withstand an accidental drop into water up to approximately 3 feet (1 meter) deep for up to 30 minutes, or getting exposed to a dust storm. However, while SoundLink Max is protected against accidental exposures to water and dust, is not designed for playback when wet. All of SoundLink Max’s components, including the USB-C charging and AUX ports, transducers, and passive radiators, are built with rugged, waterproof materials. These components are sealed tightly in the speaker’s housing, keeping out water and dust.” They did mention to leave it off and allow it to dry if it gets wet. Now, you might not need to take your Max out in a dust storm, but you could! Or at least know you can get it a little dirty and still rock the party after a day of dusty off roading. I picked this model specifically because of the Bose reputation and the COLOR! It’s really a good looking speaker, it happens to be my wife’s favorite color which explains why she took it. That, and it matches her new roller skates. Lol So now it plays her favorite skate jams on a loop. I need to mention the handle. It’s removable, just a quarter turn anti-clockwise on each stanchion and it pulls off. You could leave it off if you don’t use it but that leaves two openings in the top of the speaker or you could buy a longer shoulder strap that they offer for it. Maybe Bose should offer flush plugs for the people that don’t use a handle? I only have one complaint. It’s the volume control. On my iPhone, when I tap the volume one click louder or softer, it’s either a little too loud or a little too quiet. If I use the +/- buttons on the device I get a slightly finer adjustment, but if I use the Bose app, I get a much finer adjustment and can get it exactly where I want it. Speaking of the app, it’s pretty basic but it works for me without an issue. I tweaked the EQ to my liking and I use it to fine tune the volume like I mentioned above. The device has passive radiators on each end and to be honest, the sound quality if you’re not standing directly in front of it is still pretty good. You lose a little of the highs if it’s facing away from you as you would expect . If you have to set it in the middle of a room for a party there’s an easy fix. Just place it facing up on the table and you’re good to go. Definitely recommend this as a buy, just don’t pick a color that your wife loves more than you! LOL!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very happy to hear that the Bose sound coming from the Soundlink Max speaker is even better than your memories, Stephen! As you mentioned, the speaker is designed for use both indoors and on the go, thanks to its "IP67" dust and water resistance rating.

      You mentioned that adjusting the volume on your iPhone makes the speaker's volume either a little too loud or a little too quiet. This can indeed happen when using the volume button on your phone, but this is not restricted to the SoundLink Max speaker alone. In such cases, just try the +/- buttons on the speaker itself, or use the Bose app as you suggested, in order to make even finer adjustments and set the volume just where you want it.

      Warm regards
      Fiona M. - Bose Customer Support bose