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Customer Ratings & Reviews

$349.00
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Comp. Value: $399.00

Customer reviews

Rating 4.8 out of 5 stars with 919 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the SoundLink Max Portable Bluetooth Speaker for its exceptional sound quality, long battery life, and convenient portability. The speaker is also praised for its impressive bass, suitable size, and high volume output, along with water resistance and Bluetooth connectivity. While some find the speaker a bit heavy, and others feel the price is a little high, the overall design and handle are well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 919 reviews
  • Rated 5 out of 5 stars

    Proud Bose Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I expected from a Bose. Delivery was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed. It has become my new favorite every day speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome speaker but i dont expect anything less

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because the sound wasn't what I expected.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. I’m sorry to hear that the sound quality wasn’t what you expected, and I completely understand how important great audio is when choosing a speaker. For future reference, if you’d like to explore ways to enhance the sound or troubleshoot similar concerns, you can try using this link to resolve issues with the Bose SoundLink Max Portable Speaker: https://bose.life/4oWtoFZ

      We appreciate your feedback and will do our best to assist you whenever you need support.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Boss es very good I like everything about my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi marca favorita lo mejor de lo mejor que hay en bocinas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our other Bose link speakers!! A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it’s the best in sandals bdhxhopal fhjsuoak d

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best jhccx vffvvxhjvffjvcdhhvfgfjbvcgk. Yggbvxgb

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Premium Speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a reason this is one of my favorite brands. Everything they make is premium. This Bluetooth speaker is no different and offers a great experience right out of the box. Opening the box you can instantly feel the quality of the speaker and see the thought and care put into the product. All it takes to setup is to download the Bose app and to push the power button. From the app, you can control all of the sound settings so you can boost the bass or treble depending on how you like it. Over the years, I have had at least a dozen other speakers like this and I think this is my favorite since the two Bose speakers I had about a decade ago. Back then, the speakers had the best bass and sound, and that is still true today. This speaker really stands out if you like a lot of bass. The sound quality is crisp, clear and full. The quality is premium compared to other speakers. I'm not a scientist, but I've observed that waterproof speakers typically have slightly lower quality sound because there is no open air flow from the speaker since it is completely sealed. It seems that Bose has figured out how to improve on that. The bass comes out loud and the treble is crystal clear. It's also easy to carry the speaker with the built in strap. I take the speaker out to the back yard often and even with my hands full I can grab the strap and bring it out. I'm always moving the speaker around and it's nice that I don't have to worry about it getting rained on or being damaged by spills. The speaker is very durable and repels both water and sand (if you take to the beach). Getting back to the premium sound, I was relaxing in my backyard over the weekend and had the speaker sitting on the outdoor coffee table. The volume was around 30-40% and when I put my feet up on the table the whole table was vibrating from the bass. That's not something my other speakers can do. And although I don't think I'll ever listen to it at max volume, the sound quality doesn't seem to deteriorate at high levels. After several hours of listening the battery was still almost fully charged. I'm pretty sure it will outlast my cell phone battery, which by the way, can be charged by plugging into the speaker. And finally, a note on using this in a group. You can have multiple phones connected at once, so it is a great way to share music with friends and family. Overall, I'm very pleased with this speaker and am looking forward to using it this summer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Owner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery goes fine even if you don’t use it so when is on and loud battery drain fast

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience! We're sorry to hear that your SoundLink Max speaker is experiencing short battery life. The Bose SoundLink Max is designed to deliver up to 20 hours of playtime, so if you're noticing a faster drain, it may indicate an underlying issue.

      To help resolve this, we recommend trying the troubleshooting steps provided in the following link: http://bose.life/4o3hjPd

      NJ - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not worth 400$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but definitely not 400$ quality. Soundcore boom 2 sounds better and louder for 1/4 the price. Go play harman kardon is better tor less money

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback! We appreciate you sharing your thoughts on the sound quality. While the Bose sound experience is designed to offer a premium, balanced listening experience, we understand that everyone has different preferences. We’re always striving to improve, so your input is valuable to us. If you have any further questions or need assistance, don’t hesitate to reach out!

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I anticipated more bass volume considering the price I paid for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Came with no charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just unboxing my packages. It came with no charger inside the box.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! Just to clarify, the SoundLink Max Portable Speaker comes with a USB-C cable, but it does not include a power adapter in the box.

      To ensure proper charging, please use a power source that provides a minimum of 5V and 3A. This will help maintain optimal performance and battery health.

      Jelyn - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this product, battery will not hold a charge while fully charged and turned off! Defective battery? who knows why the battery drain occurs but it drains all by itself. Full charge depletes to nothing while completely turned off in two weeks time

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello and thank you for your review.

      Leaving the unit on when not in use will drain the battery. However, if the system does not detect a signal (Bluetooth® or AUX) for 30 minutes*, it will shut off. To minimize the battery from draining, we recommend turning the system off manually.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not 400.00 dollars worth of sound to me. Thx anyways

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Larry, thank you for sharing your feedback, we're sorry to hear about your experience. We'd really appreciate the opportunity to better understand the issue you're facing with your speaker and help ensure it works as intended. Please connect with us so we can look into this for you. Visit: http://bose.life/44bVpCi Klariss – Bose Customer Support. bose

  • Rated 3 out of 5 stars

    Bose Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good speaker but requires EQ changes for each song or else the sound quality is bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Sounded better at the store for some reason. It is not worth it. Battery doesn’t last as long as it promises.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jeniffer,

      I am sorry to hear that you are disappointed of your SoundLink Max speaker.

      This speaker offers 20 Hours of battery life at moderate volume, and 3 Hours at maximum volume.
      And if you are not happy with the sound quality, I invite you to check the equalizer in the Bose app and adjust the audio settings depending on your preferences.

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Sound breaking and Heat level extreme

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard that Bose is the best, it wasn't good experience because the sound is breaking up too much. so, I thought may this one individual product not working but I went to the Best Buy to exchange the same Boss speaker. Unfortunately this boss speaker doesn't turn off and heat lever was very up. According to Goggle it can blast too and it can occur fire too. I have to keep this speaker outside my home overnight to keep my house safe. I will never ever buy this product again. very very bad experience. I will look for another option.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We understand your concern, and we want to reassure you that potential causes for overheating or explosion in electronic devices typically stem from external hazards, such as exposure to extreme temperatures, physical damage, or improper battery replacement, not from a design flaw in Bose products.
      If you're experiencing intermittent audio issues, here are a few troubleshooting steps you can try: http://bose.life/4me0DTP
      Hope it helps!

      Jelyn - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to a lot of Electronic Dance Music and i was not impressed with the quality of the sound. Some songs sounded terrible. I did not adjust any settings on the Bose app i.e. bass or eq. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      You can adjust the bass and treble of the speaker to your preferences using the Equalizer in the Bose app.

      Best regards, Lau - Bose Customer Support bose