Customer Ratings & Reviews

Sound quality is good but definitely not 400$ quality. Soundcore boom 2 sounds better and louder for 1/4 the price. Go play harman kardon is better tor less money

I anticipated more bass volume considering the price I paid for it.

I just unboxing my packages. It came with no charger inside the box.

not happy with this product, battery will not hold a charge while fully charged and turned off! Defective battery? who knows why the battery drain occurs but it drains all by itself. Full charge depletes to nothing while completely turned off in two weeks time

This product came in the mail. The security seal was broken. The speaker was there but the charging cable was missing.

It was not 400.00 dollars worth of sound to me. Thx anyways

A good speaker but requires EQ changes for each song or else the sound quality is bad

Not the best. Sounded better at the store for some reason. It is not worth it. Battery doesn’t last as long as it promises.

I listen to a lot of Electronic Dance Music and i was not impressed with the quality of the sound. Some songs sounded terrible. I did not adjust any settings on the Bose app i.e. bass or eq. Would not recommend.

I heard that Bose is the best, it wasn't good experience because the sound is breaking up too much. so, I thought may this one individual product not working but I went to the Best Buy to exchange the same Boss speaker. Unfortunately this boss speaker doesn't turn off and heat lever was very up. According to Goggle it can blast too and it can occur fire too. I have to keep this speaker outside my home overnight to keep my house safe. I will never ever buy this product again. very very bad experience. I will look for another option.

The battery is very down soon without using it with fully charged.

I bought it because it looked so pretty, but when I tried it on, the sound quality was a bit poor, so I don't like it.

Very poor customer service. Products are of low quality in relation to the price.

I have always considered Bose speakers to be deceptively good. They aren't the most configurable so I've read past reviews from audiophiles being somewhat critical that they couldn't make the speakers meet their subjective tastes. I appreciate good sound but am not that user. Bose is designed for easy use and solid sound. This Soundlink Max speaker is really a treat. It's styled after a small boom box. It's only a speaker, via Bluetooth or aux port, but sits like a fun stereo. The grills for the drivers are all hard so no worry of tearing. The edge of the box is rubberized which is fine, but I could see it potentially being sticky as it ages, but I could be mistaken. The handle is comfortable and soft and is connected with braided nylon like rope which is a fun touch. The companion app is free and the Google play store and Apple app store both have it. It was easy and smooth to connect the speaker to both an android phone and an iPhone. The Bose app allows for a multi connection setup so transfer of music was seamless between the devices. There is a three band equalizer in the app too and my tweaking of it did produce detectable changes to the sound but it was not extremely customizable. This would be where someone might ding it, but I was able to tweak it to my liking. Overall the sound is true to Bose' reputation, full, bass rich, the lows, mids and highs all feel substantial, and the sound is not sacrificing tone for power. Considering the size of this device, I'm really surprised by the volume. It totally punches above its size and while it's not the cheapest Bluetooth speaker, it is clearly a high end speaker. I would say there is a place for cheaper options, but if you want a weather resistant, high end sound, this Soundlink Max by Bose is worth the price.

My parents had a Bose Wave radio “back in the day” and I remember how that device had the ability to make music seem more lifelike and male radio announcers seemed larger than life. I am happy to tell you that this Soundlink Max is even better than my memories. It delivers an EPIC, full, rich sound in an attractive and highly portable package. And you can take it anywhere, because it has an IP67 rated enclosure which means it’s safe from water splashes and dust infiltration. From the manufacturer’s website: “SoundLink Max is IP67 rated, indicating it has passed rigorous testing conditions proving it will withstand an accidental drop into water up to approximately 3 feet (1 meter) deep for up to 30 minutes, or getting exposed to a dust storm. However, while SoundLink Max is protected against accidental exposures to water and dust, is not designed for playback when wet. All of SoundLink Max’s components, including the USB-C charging and AUX ports, transducers, and passive radiators, are built with rugged, waterproof materials. These components are sealed tightly in the speaker’s housing, keeping out water and dust.” They did mention to leave it off and allow it to dry if it gets wet. Now, you might not need to take your Max out in a dust storm, but you could! Or at least know you can get it a little dirty and still rock the party after a day of dusty off roading. I picked this model specifically because of the Bose reputation and the COLOR! It’s really a good looking speaker, it happens to be my wife’s favorite color which explains why she took it. That, and it matches her new roller skates. Lol So now it plays her favorite skate jams on a loop. I need to mention the handle. It’s removable, just a quarter turn anti-clockwise on each stanchion and it pulls off. You could leave it off if you don’t use it but that leaves two openings in the top of the speaker or you could buy a longer shoulder strap that they offer for it. Maybe Bose should offer flush plugs for the people that don’t use a handle? I only have one complaint. It’s the volume control. On my iPhone, when I tap the volume one click louder or softer, it’s either a little too loud or a little too quiet. If I use the +/- buttons on the device I get a slightly finer adjustment, but if I use the Bose app, I get a much finer adjustment and can get it exactly where I want it. Speaking of the app, it’s pretty basic but it works for me without an issue. I tweaked the EQ to my liking and I use it to fine tune the volume like I mentioned above. The device has passive radiators on each end and to be honest, the sound quality if you’re not standing directly in front of it is still pretty good. You lose a little of the highs if it’s facing away from you as you would expect . If you have to set it in the middle of a room for a party there’s an easy fix. Just place it facing up on the table and you’re good to go. Definitely recommend this as a buy, just don’t pick a color that your wife loves more than you! LOL!

Really poor service. I purchased Bosed Soundlink Max online, an open box in "excellent" condition for a few dollars off the retail price. Excellent is described as "as new" with all packaging, accessories, etc. When I arrived, they brought out a dirty speaker with no accessories, no charger, and no packaging that they had glued multiple stickers all over. I traveled several towns over for what i thought was a deal which turned out to be false advertising. "Sorry" by employees but no alternative or solution offered. Of course I refused it & now the item as new has increased $100. So inept.

This Bose SoundLink Max is a powerful and versatile bluetooth speaker that offers impressive sound quality, portability, and features. With its sleek design and premium build quality, it's a great option for your portable music needs. Out of the box you will notice that the SoundLink Max features a modern design, with a sturdy build that feels premium and durable. It has a sleek, cylindrical shape with a wrap-around metal grille that not only looks great but also helps protect the speaker's internals. This portable speaker is a Bose, so one of the standout features of the SoundLink Max is its sound quality. Despite its compact size, this speaker delivers impressive audio performance with deep, rich bass, clear midrange, and crisp highs. The sound is well-balanced and detailed, making it suitable for a wide range of music genres and audio content. The SoundLink Max offers a range of connectivity options, including Bluetooth and a 3.5mm auxiliary input. It also supports voice assistants like Siri and Google Assistant, allowing you to control your music and manage your calls hands-free. The speaker has a built-in microphone for speakerphone functionality, which works well for making calls. Despite its powerful sound, the SoundLink Max is relatively lightweight and portable. It's easy to carry around thanks to its compact size and built-in handle. The speaker also has a long battery life, allowing you to enjoy your music for extended periods without needing to recharge. The SoundLink Max is incredibly easy to use, with simple and intuitive controls. The buttons on the top of the speaker allow you to adjust the volume, play/pause music, and control other functions easily. It also has a companion app that enhances the user experience by providing additional features and customization options. Overall, the Bose SoundLink Max is a fantastic Bluetooth speaker that delivers impressive sound quality, portability, and features. Its sleek design, premium build quality, and easy-to-use controls make it a standout option. Whether you're listening to music at home or on the go, the SoundLink Max is an option I highly recommend you consider.

Very disappointed in the sound quality speaker started crackling.After a few days. I expected way more from this company and especially the price.

Nice little speaker. Great sound, very portable, very easy to set up and use. You can switch between multiple bluetooth devices and an auxiliary input. I haven't tried the auxiliary input yet but have no reason to believe it won't work. The handle is a nice touch. It's comfortable and can be removed and replaced with an optional shoulder strap. Haven't bought the shoulder strap, and probably won't since I don't need to use it is such a manner, but for someone who needs that, it's a great feature. It advertises that it's waterproof. While I have no intention of deliberately testing that feature, it's comforting to know that I can use it in wet areas without worrying about it. Or if I forget it outside overnight, I don't have to worry about it getting wet. I will be using this in my garage mostly. The ruggedness should be a benefit in that setting. But it will get dusty. The only complaint I have is the rubbery texture. While it feels nice when it's clean, it shows every bit of dirt and it difficult to clean off.

This Bose SoundLink Max is absolutely fantastic! Taking it out of the box, very sturdy and easy to grab rope-like strap across the top. Easy and comfortable to carry this study speaker that has some heft, but not too too heavy. Very easy to set up. I first connected it to my iPhone 13 Pro and after making the Bluetooth connection, it prompted me to download the Bose app (which I did right away). The app is not necessary to start playing music, but it has a plethora of settings and adjustments. I played around with the app for a while setting the bass, mid, and treble to my liking at various volumes and multiple songs and song types. Cranking up the tunes, this speaker is LOUD and sounds super rich to me. Much more booming bass than I was even expecting. Played it outdoors on the patio (probably annoying my neighbors) and indoors for at least 5-6 hours in total. And like I said with that handle, very easy to grab and go. I also connected it via Bluetooth to my Mac with no issue and it produced about the same sound as from my iPhone (I had to play with my Music app settings a little, similar to the iPhone). With Bose you can’t go wrong. This will be my go-to portable speaker this coming summer for sure!