Customer Ratings & Reviews
- Model:
- 883848-0200
- SKU:
- 6577667
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the SoundLink Max Portable Bluetooth Speaker for its exceptional sound quality, long battery life, and convenient portability. The speaker is also praised for its impressive bass, suitable size, and high volume output, along with water resistance and Bluetooth connectivity. While some find the speaker a bit heavy, and others feel the price is a little high, the overall design and handle are well-received.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and graet sound but if you turn the volume all the way up the sound gets a little distorcionaded. But the materian for the handle and grip is amazing
I would recommend this to a friendBest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound ever, Best sound ever, Best sound ever,
I would recommend this to a friendBose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful speakers thank you very much Best Buy Bose
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best jhccx vffvvxhjvffjvcdhhvfgfjbvcgk. Yggbvxgb
I would recommend this to a friendNot worth 400$
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good but definitely not 400$ quality. Soundcore boom 2 sounds better and louder for 1/4 the price. Go play harman kardon is better tor less money
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback! We appreciate you sharing your thoughts on the sound quality. While the Bose sound experience is designed to offer a premium, balanced listening experience, we understand that everyone has different preferences. We’re always striving to improve, so your input is valuable to us. If you have any further questions or need assistance, don’t hesitate to reach out!
Kind Regards,
Eric V. - Bose Customer Support
It's okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I anticipated more bass volume considering the price I paid for it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi! We definitely agree — great bass can really elevate your music experience. No worries at all — here’s a helpful link that walks you through how to adjust the bass on your Bose SoundLink Max speaker: https://support.bose.com/s/article/SLMAX-SPEAKERWIRELESS-Too-little-bass-or-too-much-treble-from-product?language=en_US
-Jelyn, Bose Customer Support
Came with no charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just unboxing my packages. It came with no charger inside the box.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback! Just to clarify, the SoundLink Max Portable Speaker comes with a USB-C cable, but it does not include a power adapter in the box.
To ensure proper charging, please use a power source that provides a minimum of 5V and 3A. This will help maintain optimal performance and battery health.
Jelyn - Bose Customer Support
Not worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not 400.00 dollars worth of sound to me. Thx anyways
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Larry, thank you for sharing your feedback, we're sorry to hear about your experience. We'd really appreciate the opportunity to better understand the issue you're facing with your speaker and help ensure it works as intended. Please connect with us so we can look into this for you. Visit: http://bose.life/44bVpCi Klariss – Bose Customer Support.
It’s OK
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricy for this product. Charging is not long enough for use. Sounds quality is just ok. You can get a better one for lesser price.
No, I would not recommend this to a friendSound breaking and Heat level extreme
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I heard that Bose is the best, it wasn't good experience because the sound is breaking up too much. so, I thought may this one individual product not working but I went to the Best Buy to exchange the same Boss speaker. Unfortunately this boss speaker doesn't turn off and heat lever was very up. According to Goggle it can blast too and it can occur fire too. I have to keep this speaker outside my home overnight to keep my house safe. I will never ever buy this product again. very very bad experience. I will look for another option.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We understand your concern, and we want to reassure you that potential causes for overheating or explosion in electronic devices typically stem from external hazards, such as exposure to extreme temperatures, physical damage, or improper battery replacement, not from a design flaw in Bose products.
If you're experiencing intermittent audio issues, here are a few troubleshooting steps you can try: http://bose.life/4me0DTP
Hope it helps!
Jelyn - Bose Customer Support
Bose Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good speaker but requires EQ changes for each song or else the sound quality is bad
No, I would not recommend this to a friendReminiscent of a boom box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the handle and size, good sound. Color is ok.
I would recommend this to a friendNot happy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with this product, battery will not hold a charge while fully charged and turned off! Defective battery? who knows why the battery drain occurs but it drains all by itself. Full charge depletes to nothing while completely turned off in two weeks time
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review.
Leaving the unit on when not in use will drain the battery. However, if the system does not detect a signal (Bluetooth® or AUX) for 30 minutes*, it will shut off. To minimize the battery from draining, we recommend turning the system off manually.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I listen to a lot of Electronic Dance Music and i was not impressed with the quality of the sound. Some songs sounded terrible. I did not adjust any settings on the Bose app i.e. bass or eq. Would not recommend.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
You can adjust the bass and treble of the speaker to your preferences using the Equalizer in the Bose app.
Best regards, Lau - Bose Customer Support
Bose Speaker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is very down soon without using it with fully charged.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Alex and thank you for your review.
Leaving the unit on when not in use will drain the battery. However, if the system does not detect a signal (Bluetooth® or AUX) for 30 minutes*, it will shut off. To minimize the battery from draining, we recommend turning the system off manually.
*This is adjustable within the app
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Sounded better at the store for some reason. It is not worth it. Battery doesn’t last as long as it promises.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jeniffer,
I am sorry to hear that you are disappointed of your SoundLink Max speaker.
This speaker offers 20 Hours of battery life at moderate volume, and 3 Hours at maximum volume.
And if you are not happy with the sound quality, I invite you to check the equalizer in the Bose app and adjust the audio settings depending on your preferences.
Best regards,
Lau - Bose Customer Support
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because it looked so pretty, but when I tried it on, the sound quality was a bit poor, so I don't like it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sean, I'm glad you like the look of your SoundLink Max speaker. If you're not happy with the sound, try moving the speaker closer to a wall or corner, to increase the bass (or move it away if you want to decrease the bass). Also, try connecting a different device and playing different types of music. Failing that, our support team will make sure everything's working as it should: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Good but should be great for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but not worth the sale price of $300. $200-250 I’ll buy it again
I would recommend this to a friendPoor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor service. I purchased Bosed Soundlink Max online, an open box in "excellent" condition for a few dollars off the retail price. Excellent is described as "as new" with all packaging, accessories, etc. When I arrived, they brought out a dirty speaker with no accessories, no charger, and no packaging that they had glued multiple stickers all over. I traveled several towns over for what i thought was a deal which turned out to be false advertising. "Sorry" by employees but no alternative or solution offered. Of course I refused it & now the item as new has increased $100. So inept.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about your purchasing experience here, James! If your SoundLink Max speaker wasn't delivered to you in the condition or with the accessories you expected, BestBuy's customer support team will be the best team to talk to here for assistance. Warm regards, Fiona M. - Bose Customer Support
disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the sound quality speaker started crackling.After a few days. I expected way more from this company and especially the price.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Nick, thanks for leaving your review of the SoundLink Max. I'm very sorry to hear you experienced crackling issues. That certainly isn't normal behavior and we'd be keen to find out why this occurred. If you haven't already, I'd suggest unpairing the speaker from your source device, then establish a new connection. Please try other apps/music services and test the speaker with other devices, e.g, smartphones, tablets, laptops. If the problem continues, please reach out to our team via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support