Customer Ratings & Reviews
- Model:
- 883848-0300
- SKU:
- 11447056
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.9 out of 5 stars
Customers are saying
Customers often highlight the outstanding sound quality and impressive bass as the standout features of this product. Users also frequently praise its excellent battery life, compact portability, and convenient size. While the device is highly regarded for its performance, some individuals have expressed minor concerns regarding its overall weight and the build quality of the power button. Overall, the product is well-received for its powerful audio output and versatile design.
This summary was generated by AI based on customer reviews.
Owner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery goes fine even if you don’t use it so when is on and loud battery drain fast
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience! We're sorry to hear that your SoundLink Max speaker is experiencing short battery life. The Bose SoundLink Max is designed to deliver up to 20 hours of playtime, so if you're noticing a faster drain, it may indicate an underlying issue.
To help resolve this, we recommend trying the troubleshooting steps provided in the following link: http://bose.life/4o3hjPd
NJ - Bose Customer Support
Reminiscent of a boom box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the handle and size, good sound. Color is ok.
I would recommend this to a friendIt's okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I anticipated more bass volume considering the price I paid for it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi! We definitely agree — great bass can really elevate your music experience. No worries at all — here’s a helpful link that walks you through how to adjust the bass on your Bose SoundLink Max speaker: https://support.bose.com/s/article/SLMAX-SPEAKERWIRELESS-Too-little-bass-or-too-much-treble-from-product?language=en_US
-Jelyn, Bose Customer Support
Not happy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with this product, battery will not hold a charge while fully charged and turned off! Defective battery? who knows why the battery drain occurs but it drains all by itself. Full charge depletes to nothing while completely turned off in two weeks time
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review.
Leaving the unit on when not in use will drain the battery. However, if the system does not detect a signal (Bluetooth® or AUX) for 30 minutes*, it will shut off. To minimize the battery from draining, we recommend turning the system off manually.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Came with no charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just unboxing my packages. It came with no charger inside the box.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback! Just to clarify, the SoundLink Max Portable Speaker comes with a USB-C cable, but it does not include a power adapter in the box.
To ensure proper charging, please use a power source that provides a minimum of 5V and 3A. This will help maintain optimal performance and battery health.
Jelyn - Bose Customer Support
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Sounded better at the store for some reason. It is not worth it. Battery doesn’t last as long as it promises.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jeniffer,
I am sorry to hear that you are disappointed of your SoundLink Max speaker.
This speaker offers 20 Hours of battery life at moderate volume, and 3 Hours at maximum volume.
And if you are not happy with the sound quality, I invite you to check the equalizer in the Bose app and adjust the audio settings depending on your preferences.
Best regards,
Lau - Bose Customer Support
Not worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not 400.00 dollars worth of sound to me. Thx anyways
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Larry, thank you for sharing your feedback, we're sorry to hear about your experience. We'd really appreciate the opportunity to better understand the issue you're facing with your speaker and help ensure it works as intended. Please connect with us so we can look into this for you. Visit: http://bose.life/44bVpCi Klariss – Bose Customer Support.
Bose Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good speaker but requires EQ changes for each song or else the sound quality is bad
No, I would not recommend this to a friendBose sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok like not the sound so great some may like it or not for me no
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback, Alexa. We understand that the SoundLink Max's sound quality didn't meet your expectations.
Furthermore, if you're experiencing any sound-related issues or would like help optimizing the audio performance, please visit our support page for troubleshooting and assistance: https://bose.life/45fzE3X
We're always happy to help you get the best experience from your speaker.
Christian - Bose Customer Support
Not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I listen to a lot of Electronic Dance Music and i was not impressed with the quality of the sound. Some songs sounded terrible. I did not adjust any settings on the Bose app i.e. bass or eq. Would not recommend.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
You can adjust the bass and treble of the speaker to your preferences using the Equalizer in the Bose app.
Best regards, Lau - Bose Customer Support
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because it looked so pretty, but when I tried it on, the sound quality was a bit poor, so I don't like it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sean, I'm glad you like the look of your SoundLink Max speaker. If you're not happy with the sound, try moving the speaker closer to a wall or corner, to increase the bass (or move it away if you want to decrease the bass). Also, try connecting a different device and playing different types of music. Failing that, our support team will make sure everything's working as it should: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Bose Speaker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is very down soon without using it with fully charged.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Alex and thank you for your review.
Leaving the unit on when not in use will drain the battery. However, if the system does not detect a signal (Bluetooth® or AUX) for 30 minutes*, it will shut off. To minimize the battery from draining, we recommend turning the system off manually.
*This is adjustable within the app
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Poor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor service. I purchased Bosed Soundlink Max online, an open box in "excellent" condition for a few dollars off the retail price. Excellent is described as "as new" with all packaging, accessories, etc. When I arrived, they brought out a dirty speaker with no accessories, no charger, and no packaging that they had glued multiple stickers all over. I traveled several towns over for what i thought was a deal which turned out to be false advertising. "Sorry" by employees but no alternative or solution offered. Of course I refused it & now the item as new has increased $100. So inept.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about your purchasing experience here, James! If your SoundLink Max speaker wasn't delivered to you in the condition or with the accessories you expected, BestBuy's customer support team will be the best team to talk to here for assistance. Warm regards, Fiona M. - Bose Customer Support
Bose sound link
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product does not sound good. It sounds muzzle.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your feedback on the Bose SoundLink Max Portable Speaker. We understand how important clear, smooth audio is to your listening experience, and we’d love to help you get the best performance from your speaker.
The SoundLink Max is designed to deliver epic stereo sound with deep bass that fills any space, letting you feel the music from head to toe. To help improve the clarity of the audio you’re experiencing, we recommend following our step‑by‑step troubleshooting guide, which can help restore clarity and ensure the speaker performs at its full potential. You can view the guide here: https://bose.life/4xNaO8Y
We hope these steps make it easier to enjoy the rich, balanced audio the SoundLink Max was built for, and enhance your overall listening experience.
Rein - Bose Customer Support
Speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product came in the mail. The security seal was broken. The speaker was there but the charging cable was missing.
I would recommend this to a friendVery bad batery
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor customer service. Products are of low quality in relation to the price.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. The SoundLink Max Portable Speaker has a battery life of up to 20 hours at moderate volume and about 3 hours at maximum volume. Charging time is up to 5 hours when using a 3A (15W) power supply, though times may vary with lower‑wattage chargers. We’re sorry to hear you’re experiencing battery issues, and we’d be happy to help resolve this to improve your listening experience. Here’s a helpful guide you can check out: https://bose.life/4t8Y9K4
Hope this helps!
Jelyn - Bose Customer Support
disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the sound quality speaker started crackling.After a few days. I expected way more from this company and especially the price.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Nick, thanks for leaving your review of the SoundLink Max. I'm very sorry to hear you experienced crackling issues. That certainly isn't normal behavior and we'd be keen to find out why this occurred. If you haven't already, I'd suggest unpairing the speaker from your source device, then establish a new connection. Please try other apps/music services and test the speaker with other devices, e.g, smartphones, tablets, laptops. If the problem continues, please reach out to our team via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
- Pros mentioned:Bass, Portability, Sound quality
AWESOME Portable Booming Speaker!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bose SoundLink Max is absolutely fantastic! Taking it out of the box, very sturdy and easy to grab rope-like strap across the top. Easy and comfortable to carry this study speaker that has some heft, but not too too heavy. Very easy to set up. I first connected it to my iPhone 13 Pro and after making the Bluetooth connection, it prompted me to download the Bose app (which I did right away). The app is not necessary to start playing music, but it has a plethora of settings and adjustments. I played around with the app for a while setting the bass, mid, and treble to my liking at various volumes and multiple songs and song types. Cranking up the tunes, this speaker is LOUD and sounds super rich to me. Much more booming bass than I was even expecting. Played it outdoors on the patio (probably annoying my neighbors) and indoors for at least 5-6 hours in total. And like I said with that handle, very easy to grab and go. I also connected it via Bluetooth to my Mac with no issue and it produced about the same sound as from my iPhone (I had to play with my Music app settings a little, similar to the iPhone). With Bose you can’t go wrong. This will be my go-to portable speaker this coming summer for sure!
I would recommend this to a friend - Cons mentioned:Price
Not recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed considering the price and being Bose!
No, I would not recommend this to a friend - Pros mentioned:Bass, Battery life, Sound quality
Good speaker but ok in the price range
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the newest Speaker in the Bose Portable speaker segment and is a great speaker with a few issues. Inside the box: You get the speaker itself Manuals USB type C to type C cable and AC adapter As for the speaker itself it's easy to setup you on Android and iPhones. This speaker as far as I know is the first product that supports multi link so you can have two phones connected to it at the same time and switch between them both. The only problem with this is that it has no microphone so you can't use it as a speakerphone. Also this supports snapdragon sound so it supports Apt X adaptive but not the older apt x. So you can get only AAC, or SBC on the major Android phones out like Samsung or Google. Of course you can only get AAC on iOS devices so this isn't an issue if you own an iPhone or iPad. Onto the battery life they say it has a 20 hour battery life and about 3 hours if you blast it. I like that Bose gave us that number as well . As far as sound goes it gets loud and the bass is decent . I wouldn't say it gets a ton of bass tho .it's also IP67 rated so you don't need to worry about bringing this outside though. .my issue with this speaker is the MSRP of $399. I have heard speakers that just sound as good if not better for under $200. At MSRP it's hard to recommend this speaker unless you don't mind the premium for the Bose name.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your thorough review of the SoundLink Max Bluetooth speaker!
I'm happy to hear that you found the speaker easy to set up, that you're happy with its volume, and that you're quite happy with the bass performance. Don't forget that bass output can be increased by checking the bass controls on your connected device, or by moving the SoundLink Max speaker closer to a wall, or corner, or placing it on or near a hard surface. It is true that the SoundLink Max doesn't feature a built-in mic.
Warm regards
Fiona M. - Bose Customer Support