Customer Ratings & Reviews
- Model:
- 883848-0300
- |
- SKU:
- 6628870
Customer reviews
Rating 4.8 out of 5 stars with 853 reviews
(853 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Range4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the SoundLink Max Portable Bluetooth Speaker for its exceptional sound quality, long battery life, and convenient portability. The speaker is also praised for its impressive bass, suitable size, and high volume output, along with water resistance and Bluetooth connectivity. While some find the speaker a bit heavy, and others feel the price is a little high, the overall design and handle are well-received.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best jhccx vffvvxhjvffjvcdhhvfgfjbvcgk. Yggbvxgb
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
I would recommend this to a friendRated 3 out of 5 stars
Not worth 400$
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good but definitely not 400$ quality. Soundcore boom 2 sounds better and louder for 1/4 the price. Go play harman kardon is better tor less money
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback! We appreciate you sharing your thoughts on the sound quality. While the Bose sound experience is designed to offer a premium, balanced listening experience, we understand that everyone has different preferences. We’re always striving to improve, so your input is valuable to us. If you have any further questions or need assistance, don’t hesitate to reach out!
Kind Regards,
Eric V. - Bose Customer Support
Rated 3 out of 5 stars
It's okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I anticipated more bass volume considering the price I paid for it.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi! We definitely agree — great bass can really elevate your music experience. No worries at all — here’s a helpful link that walks you through how to adjust the bass on your Bose SoundLink Max speaker: https://support.bose.com/s/article/SLMAX-SPEAKERWIRELESS-Too-little-bass-or-too-much-treble-from-product?language=en_US
-Jelyn, Bose Customer Support
Rated 3 out of 5 stars
Came with no charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just unboxing my packages. It came with no charger inside the box.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback! Just to clarify, the SoundLink Max Portable Speaker comes with a USB-C cable, but it does not include a power adapter in the box.
To ensure proper charging, please use a power source that provides a minimum of 5V and 3A. This will help maintain optimal performance and battery health.
Jelyn - Bose Customer Support
Rated 3 out of 5 stars
Not worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not 400.00 dollars worth of sound to me. Thx anyways
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Larry, thank you for sharing your feedback, we're sorry to hear about your experience. We'd really appreciate the opportunity to better understand the issue you're facing with your speaker and help ensure it works as intended. Please connect with us so we can look into this for you. Visit: http://bose.life/44bVpCi Klariss – Bose Customer Support.
Rated 3 out of 5 stars
It’s OK
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricy for this product. Charging is not long enough for use. Sounds quality is just ok. You can get a better one for lesser price.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Blue Dusk
No, I would not recommend this to a friendRated 4 out of 5 stars
Reminiscent of a boom box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the handle and size, good sound. Color is ok.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Blue Dusk
I would recommend this to a friendRated 3 out of 5 stars
Bose Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good speaker but requires EQ changes for each song or else the sound quality is bad
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Sound breaking and Heat level extreme
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I heard that Bose is the best, it wasn't good experience because the sound is breaking up too much. so, I thought may this one individual product not working but I went to the Best Buy to exchange the same Boss speaker. Unfortunately this boss speaker doesn't turn off and heat lever was very up. According to Goggle it can blast too and it can occur fire too. I have to keep this speaker outside my home overnight to keep my house safe. I will never ever buy this product again. very very bad experience. I will look for another option.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Blue Dusk
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We understand your concern, and we want to reassure you that potential causes for overheating or explosion in electronic devices typically stem from external hazards, such as exposure to extreme temperatures, physical damage, or improper battery replacement, not from a design flaw in Bose products.
If you're experiencing intermittent audio issues, here are a few troubleshooting steps you can try: http://bose.life/4me0DTP
Hope it helps!
Jelyn - Bose Customer Support
Rated 2 out of 5 stars
Not happy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with this product, battery will not hold a charge while fully charged and turned off! Defective battery? who knows why the battery drain occurs but it drains all by itself. Full charge depletes to nothing while completely turned off in two weeks time
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review.
Leaving the unit on when not in use will drain the battery. However, if the system does not detect a signal (Bluetooth® or AUX) for 30 minutes*, it will shut off. To minimize the battery from draining, we recommend turning the system off manually.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Rated 2 out of 5 stars
Not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I listen to a lot of Electronic Dance Music and i was not impressed with the quality of the sound. Some songs sounded terrible. I did not adjust any settings on the Bose app i.e. bass or eq. Would not recommend.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
You can adjust the bass and treble of the speaker to your preferences using the Equalizer in the Bose app.
Best regards, Lau - Bose Customer Support
Rated 3 out of 5 stars
Bose Speaker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is very down soon without using it with fully charged.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Blue Dusk
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Alex and thank you for your review.
Leaving the unit on when not in use will drain the battery. However, if the system does not detect a signal (Bluetooth® or AUX) for 30 minutes*, it will shut off. To minimize the battery from draining, we recommend turning the system off manually.
*This is adjustable within the app
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Rated 3 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Sounded better at the store for some reason. It is not worth it. Battery doesn’t last as long as it promises.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jeniffer,
I am sorry to hear that you are disappointed of your SoundLink Max speaker.
This speaker offers 20 Hours of battery life at moderate volume, and 3 Hours at maximum volume.
And if you are not happy with the sound quality, I invite you to check the equalizer in the Bose app and adjust the audio settings depending on your preferences.
Best regards,
Lau - Bose Customer Support
Rated 3 out of 5 stars
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because it looked so pretty, but when I tried it on, the sound quality was a bit poor, so I don't like it.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Blue Dusk
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sean, I'm glad you like the look of your SoundLink Max speaker. If you're not happy with the sound, try moving the speaker closer to a wall or corner, to increase the bass (or move it away if you want to decrease the bass). Also, try connecting a different device and playing different types of music. Failing that, our support team will make sure everything's working as it should: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 3 out of 5 stars
Good but should be great for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but not worth the sale price of $300. $200-250 I’ll buy it again
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Blue Dusk
I would recommend this to a friendRated 1 out of 5 stars
Poor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor service. I purchased Bosed Soundlink Max online, an open box in "excellent" condition for a few dollars off the retail price. Excellent is described as "as new" with all packaging, accessories, etc. When I arrived, they brought out a dirty speaker with no accessories, no charger, and no packaging that they had glued multiple stickers all over. I traveled several towns over for what i thought was a deal which turned out to be false advertising. "Sorry" by employees but no alternative or solution offered. Of course I refused it & now the item as new has increased $100. So inept.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about your purchasing experience here, James! If your SoundLink Max speaker wasn't delivered to you in the condition or with the accessories you expected, BestBuy's customer support team will be the best team to talk to here for assistance. Warm regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the sound quality speaker started crackling.After a few days. I expected way more from this company and especially the price.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Nick, thanks for leaving your review of the SoundLink Max. I'm very sorry to hear you experienced crackling issues. That certainly isn't normal behavior and we'd be keen to find out why this occurred. If you haven't already, I'd suggest unpairing the speaker from your source device, then establish a new connection. Please try other apps/music services and test the speaker with other devices, e.g, smartphones, tablets, laptops. If the problem continues, please reach out to our team via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
- Pros mentioned:Portability, Sound quality
Rated 5 out of 5 stars
Great portable speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little speaker. Great sound, very portable, very easy to set up and use. You can switch between multiple bluetooth devices and an auxiliary input. I haven't tried the auxiliary input yet but have no reason to believe it won't work. The handle is a nice touch. It's comfortable and can be removed and replaced with an optional shoulder strap. Haven't bought the shoulder strap, and probably won't since I don't need to use it is such a manner, but for someone who needs that, it's a great feature. It advertises that it's waterproof. While I have no intention of deliberately testing that feature, it's comforting to know that I can use it in wet areas without worrying about it. Or if I forget it outside overnight, I don't have to worry about it getting wet. I will be using this in my garage mostly. The ruggedness should be a benefit in that setting. But it will get dusty. The only complaint I have is the rubbery texture. While it feels nice when it's clean, it shows every bit of dirt and it difficult to clean off.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
I would recommend this to a friend Rated 1 out of 5 stars
Best Buy Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am realizing I’m spending too much money at your store. And you thank me by sending surveys 1 star because you’re reviews are too many
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
I would recommend this to a friend- Pros mentioned:Bass, Portability, Sound quality
Rated 5 out of 5 stars
AWESOME Portable Booming Speaker!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bose SoundLink Max is absolutely fantastic! Taking it out of the box, very sturdy and easy to grab rope-like strap across the top. Easy and comfortable to carry this study speaker that has some heft, but not too too heavy. Very easy to set up. I first connected it to my iPhone 13 Pro and after making the Bluetooth connection, it prompted me to download the Bose app (which I did right away). The app is not necessary to start playing music, but it has a plethora of settings and adjustments. I played around with the app for a while setting the bass, mid, and treble to my liking at various volumes and multiple songs and song types. Cranking up the tunes, this speaker is LOUD and sounds super rich to me. Much more booming bass than I was even expecting. Played it outdoors on the patio (probably annoying my neighbors) and indoors for at least 5-6 hours in total. And like I said with that handle, very easy to grab and go. I also connected it via Bluetooth to my Mac with no issue and it produced about the same sound as from my iPhone (I had to play with my Music app settings a little, similar to the iPhone). With Bose you can’t go wrong. This will be my go-to portable speaker this coming summer for sure!
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
I would recommend this to a friend










