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Customer reviews

Rating 4.8 out of 5 stars with 6723 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,725 of 6,725 reviews
  • Rated 1 out of 5 stars

    It was a great speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my bike rides as it attaches to the handle bars nicely. Worked great. I didn’t use many times. After about a year I went to use it and it won’t charge past 23%. For Hardly using it, It should have lasted longer than that! I wouldn’t suggest it.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Michelle, it's great to hear that you loved the product until you ran into some unexpected charging issues.

      These steps here https://bose.life/3EGwPKP will ensure that your speaker battery lasts the full 6 hours.

      Jack - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Dead on Arrival

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker won’t even connect to my iphone and you HAVE to use there Bose Connect App to make it work. Will not pair to my phone ever. Horrible quality control and product sending back ASAP

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Alex. We are sorry to hear you're planning on sending back your SoundLink Micro Portable Speaker. To clarify you do not require the Bose Connect App in order to use our SoundLink Micro. We'd like to get you back up and running again, please do not hesitate to contact our support, who would be happy to assist you with your connection difficulties. Thank you for your feedback. Many thanks, Tegan - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    One problem after another...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to make telephone calls and listen to the radio, but it does not work for either very well. The sound is indeed impressive. But the volume change buttons do not work. Also it does not work with Skype, Viber, WhatsApp, or any such services, making it useless for me. By the time finished trying to work out the volume control problem (without success) my 14 days to return it (and patience) had expired.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Stephan,

      Thank you for taking the time to review our products. We are sorry you are unhappy with your SoundLink Micro Portable Speaker. I would suggest ensuring that your speaker is running on the latest software to enable the best performance.

      Thanks again for taking the time to review your speaker.

      Kind regards,
      Vicky W - Bose Technical Support Team bose

  • Rated 2 out of 5 stars

    Too small-Not what I expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was too small and power was not as strong as expected. Returned the item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker thinking Bose was the best. I have not been able to enjoy it at all. From the confusing app download, (which takes forever to update) to the crackling poor sound quality and the source connection problems, it has not been an enjoyable purchase. I spent twice what I wanted to get Bose. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi there,

      I'm sorry to hear of your disappointment with your SoundLink Micro. Please rest assured this is not normal behavior. At Bose we pride ourselves in providing great quality products for our customers. I would encourage you to reach out to our team using the contact details here: https://bose.life/32jiK3f, so we can make this right for you.

      Thanks!

      Kerri - Bose Customer Support bose