Customer Ratings & Reviews
- Model:
- SOUNDLINK MINI BT SPEAKER II W
- SKU:
- 6385182
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the SoundLink® Mini Bluetooth Speaker II for its exceptional sound quality, convenient portability, and impressive battery life. Many appreciate its compact size and the ease of Bluetooth connectivity. While some find the price a bit high, and others mention challenges with charging, the positive feedback on sound and portability is overwhelmingly dominant. The speaker's volume and bass response also receive favorable comments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good sound system for travel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bose sound link mini II, had purchased based on the reviews and would say it's as advertised. Good portable speaker with lot of clear sound and bass.
I would recommend this to a friend - Pros mentioned:Sound quality
Always wanted a Bose speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality. Like the speaker very much.
I would recommend this to a friend - Cons mentioned:Price
Best Sound for Bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost a lot.. but worth it. To pair press and hold!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Listen any time my fav music, excellent product ;-))
I would recommend this to a friend Battery not charging!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have many Bose products in my home and for travel so am a fan of the brand and products. I purchased the mini sound link II in January of 2016, it's Oct. 2017 and suddenly the battery won't charge. Solid red light. Looked it up online, seems to be a pervasive issue. I tried a hard restart - did not work. I then tried going to the Bose site, plugging the unit to my computer and updating the software "to prevent premature entry into battery shipping mode" so from V1.1.3 to 1.1.4...but the irony is I get an error message saying I don't have enough battery power to perform the software update! I called Bose and the first person I spoke to said I could pay $75 for a new battery, and when I explained the unit won't work even when plugged directly into the wall he just kept repeating the original idea. I asked for a supervisor, waited on hold for 20 minutes and the "supervisor" was clearly empowered to deal and offered to have me ship the unit back for repair free of charge and included a shipping label. She said I would have a full year warranty when the unit is repaired and returned to me. Much better, but I don't understand why this wasn't offered at the outset and have concerns as to if this new unit will last. The jury is out of the repaired unit will last more than 1.5 years, I will update. In the meantime, be aware of this issue when purchasing this product, a serious design/manufacturing flaw.
No, I would not recommend this to a friend- Pros mentioned:Bass
Overpriced and inferior sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and the JBL Charge 2+ at the same time and the Bose sounded horrible side by side with the JBL. The Bose is bass heavy but it lacks treble and the mids sound odd. The other dealbreaker for me was the Bose had some distortion when it was cranked. There are much better and cheaper alternatives so look elsewhere.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works perfectly in a hotel room, great sound, love that it can be paired with more than one device
I would recommend this to a friend - Pros mentioned:Sound quality
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product great sound, great for travel. V
I would recommend this to a friend For All Places
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my boyfriend! He literally called me to tell me he uses it while he takes a shower! This gift was meant to be used when he goes out to tailgate!! He loves it!
I would recommend this to a friend- Pros mentioned:Sound quality
Great Product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound for such a small device! Love it!!
I would recommend this to a friend Looks good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews that I read of this product were so good that I felt like I was making a good choice in purchasing it for my partner. He hasn't used it yet but the product came in perfect condition. Shipped well and on time. Happy with my experience overall and I hope the speaker doesn't disappoint.
I would recommend this to a friendGreat buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Great for casual usage.
I would recommend this to a friendGreat portable speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this portable speaker. After I bought this for myself, I bought 5 more to give for my extended family.
I would recommend this to a friendGreat Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic Speaker. I have had this Bose speaker for the past 2 years and have 0 complaints.
I would recommend this to a friend- Pros mentioned:Sound quality
Incompetent bluetooth linking to Macs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have MacBooks or Mac desktops, the Bose Mini II Soundlink may drive you nuts. The sound is just as good as you expect from Bose, but this unit is absolutely incompetent at connecting and staying connected with the chosen Mac unit when there are others in the room. We had another unit from a different maker that didn't sound as good, but was FAR better at linking and staying linked. Bose's online instructions tell you how to get paired initially, but say nothing about the on/off flipping that drives us nuts.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to reach out for help. We are thrilled that you love the sound of this speaker and would like to offer some troubleshooting steps to make connectivity as easy as possible.
1. We offer the Bose Connect app which is designed to help with switching between a multitude of devices for different customer needs.
2. In general, it is best practice to turn off Bluetooth on devices when not pairing. The speaker may be inadvertently connecting with a previously paired device that has Bluetooth on.
3. For Mac-specific connection issues, adjusting the bitpool can improve this greatly. Here is how: Open the Finder. Double-click the Applications icon on the left menu bar. Double-click utilities in the Applications folder. Double click on the “Terminal” icon and a new window will open with the title “Terminal – bash – 80x24”. Type the following into the Terminal window, all on one line, including the quotes (Case sensitive):
defaults write com.apple.BluetoothAudioAgent "Apple Bitpool Min (editable)" 48
Press return. Quit the Terminal application. Restart the computer for the changes to take effect.
If you'd like further assistance, we have trained technical experts on hand to troubleshoot further. This is a great speaker and we want you enjoying it for both the sound quality and its ease of use. You can reach us at 800-278-1082. We are open Mon-Fri from 9:00 AM to 9:00 PM EST.
Great Corporate Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this item for myself and as corporate gifts. They are continuously well received.
I would recommend this to a friendNice LIL boom box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much I have 2 and gifted the other one!
I would recommend this to a friendLove!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this speaker and recommend it to everyone!!!
I would recommend this to a friendNot a good product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was given the speaker as a present on 11-11-15. Here we are 11-19-15 and the speaker shuts off while in use. Went to return it at the BestBuy on Manhattan Blvd. Harvey, La. and was told I could not return it because I did not have the receipt. IT WAS A GIFT. THE PERSON THAT GAVE IT TO ME PAID CASH AND DOESNT HAVE THE RECEIPT. I JUST WANTED TO EXCHANGE IT. Please don't waste your time with this item. Checked online and this is a common problem with this speaker.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Hello tnook. Thank you for the review. You should definitely not be having trouble with the SoundLink Mini II turning off on its own and we would like to help you with that. One thing that may help is to update the software on the system. That update can be found here - http://bit.ly/1LnU3aH If after the update you are still having trouble, please call us at 800-380-4831. We are here to help M-F 9am-9pm and Saturday 9am-7pm EST.
unsyncs and lights dont work after 1 month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time buyer for bose , I'm highly disappointed in it. Reason being that i purchased it brand new and after 3 weeks it started to unsync from my devices randomly. Now 1 month and 2 weeks later , the lights for the power and bluetooth are not working! So i called best buy , they said "do i have warranty on it ? ", here's the messed up part, I WAS NEVER offered best buy warranty on the time of purchase!!!
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to let us know about the experience you've been having with the SoundLink Mini II. We can certainly understand the frustration when a wireless speaker is not staying connected to the audio source. We'd like to suggest some troubleshooting steps to get you back up and running.
You can reset the speaker. To do so, press and hold the Power button for ten seconds. The system will turn off once it has been reset.
There is also a software update for this speaker that would be beneficial to run. You can find that update here:
http://worldwide.bose.com/downloads/en/web/soundlink_mini_ii_webapp/page.html#section=start
If these issues persist following a reset and updating software, we'd like to discuss this further with you and find a solution. It's a great speaker and we want you enjoying it. You can reach us at (800)367-4008. We are open Mon-Fri from 8:30 AM to 9:00 PM EST and Sat from 9:00 AM to 6:00 PM.