Customer Ratings & Reviews
- Model:
- SOUNDLINK MINI BT SPEAKER II W
- SKU:
- 6385182
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the SoundLink® Mini Bluetooth Speaker II for its exceptional sound quality, convenient portability, and impressive battery life. Many appreciate its compact size and the ease of Bluetooth connectivity. While some find the price a bit high, and others mention challenges with charging, the positive feedback on sound and portability is overwhelmingly dominant. The speaker's volume and bass response also receive favorable comments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
It has become a brick with a Red light flashing.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good speaker and the sound is great. But after a year, it just stopped working. Impossible to charge it and turn it on. It has become a brick with a Red light flashing. After searching on google I discovered that this is a huge problem that is happening with thousands of Soundlink Mini all over the world. And Bose is just ignoring it. It's a shame that Bose is doing this with thousands of clients. If you want to check if I'm saying the truth, just google "Soundlink Mini red light flashing" and you'll see it. Buy a JBL, UE or other brands.
No, I would not recommend this to a friend Quit working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sat in the cradle more than it was used. Quit working after less than two years.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
BLUETOOTH SKIPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this speaker for Christmas. It has fantastic sound quality for a speaker of this size but often skips when playing music through Bluetooth. I can have the phone right next to it and sometimes it cut in and out as if my phone is out of the speakers Bluetooth range. I was not expecting this from a bose product. Very disappointed. Waste of $180.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to write your review. We can understand the frustration with the skipping that you've described when trying to enjoy your music. We'd like to suggest some troubleshooting steps. Let's try resetting the speaker. With it turned on, let's press and hold the Power button for ten seconds. The system will turn off once it has been reset. We can also try another Bluetooth audio device to compare the results. If it continues on multiple audio devices, we'd like to explore this further with you to improve your experience with our speaker. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Decent but not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this speaker for a few months. First it gets very easily confused if you ever have more than one avenue for bluetooth (not saying I play multiple things at the same time). Second the sound is mediocre for the price of this speaker system. Third the distance from device to speaker on bluetooth is not very good. Fourth I have written Bose a couple times about issues with no response. I would advise going with a different unit if not a different company.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to write your review. We'd like to address some of your concerns to increase your enjoyment of the speaker. It is best practice to turn off Bluetooth from your mobile devices when not in use. Not only will this make pairing with Bluetooth accessories easier but will maintain significantly longer battery life for your mobile products. The range of the speaker should be about 30 feet. If that is not the case, let's make sure that you have the best contact information to ensure a prompt response from our support team. You can email us at [email protected] or by calling 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Piece of Junk Bose® - Soundlink® Mini Bluetooth Sp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a year broke mine and my coworker....
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for writing your review on Best Buy's website. We hope that you enjoyed the sound quality and convenience of portability that this speaker offers prior to the issue you've experienced. We'd love to help get you back up and running and encourage you to contact us directly. You can email us at [email protected] or by calling 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.