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Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 9,160 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT WIRELESS HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE BOSE ARE THE BEST THE QUALITY AND CLARITY ARE UNBELIEVABLE. THEY WERE EASY TO SET UP AND WHETHER I'M LISTENING TO MUSIC, WATCHING SPORTS OR VIDEOS ON MY PHONE OR TALKING ON MY PHONE IT'S NEVER A BAD MOMENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great quality. Best Buy has the best selection you need

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    4 Hours of Playback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trained using these for the Honolulu marathon and they started dying about 4 hours into my run so for the marathon I bought a brand new pair. This didn't last much longer as about 4 hours into my marathon these cut out as well. Additionally but it all the crosstalk or interference of 40,000 other runners for the first 8 miles the headphones had a terrible time staying connected between left and right speakers. Didn't experience this on any of my solo runs though except occasionally. For what it's worth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after a bad try with another product. Easy set up, and amazing sound quality from such a small wireless ear bud. The buttons are a bit tough to press, but that’s nothing to really complain about with what I use them for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair of Bose ear buds the first pair were wired and these wireless ones just makes them that much better. The inner ear sport tips are very comfortable to wear even for long periods of time. I Highly Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, plenty of bass. Down fall you can only answer calls on right side not both like most other headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound but too big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good set . The sound and bass is awesome. Easy to use on bluetooth. I wish they were smaller so I wouldn't be so obvious I'm wearing them at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent sound quality.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the gym, around the home or office even yard work. Sweat all you can and there’re unaffected. Battery life is very good and the case can also recharge them without being plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a 5*, however when answering a call, voice can only be heard on the right side. Other than that, excellent Bass, Mid and Treble sound. Buy and enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality but.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo I loved these headphones. The sound was crisp and clear. The connection was easy-ish, AirPods connect way faster, but still a good product. However, the fact that there is a known issue with audio lagging when watching video is terrible. Bose themself said that there isn’t a fix for this and that they are, “not meant to be used with heavy dialogue”. So if you are only listening to music then you will love these. For me I used them at the gym, and at work and they disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound in little package

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality which is expected from Bose. Battery life is lacking in this mode which keeps the overall rating from being higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST DEVICE BOSE HAS EVER MADE. Period! The only regrettable circumstance is that the phone feature only operates in the right ear. Still, best Bluetooth ever!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clearly Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want clear as a bell sound in wireless headphones then these are the headphones for you. when you are buying Bose you have a certain expectation in sound and these don't disappoint, really happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Bose wireless headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased these headphones, sound is very clear and so worth the money. If you are new to the Bose brand, you will not be disappointed. I wear my Bose headphones more than my Dre beats wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Waay to big

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel large like a huge insect on your ear but great sound.. one piece doesnt stay connected to my watch!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi there,
      I'm sorry to hear that you are having some issues connecting to your watch. We would love to get some additional information so we can help. I would encourage you to reach out to our team through our website. We will do all we can to help you!
      Thanks!
      Kerri - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound. connects effortlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Sound quality is great. Noise canceling is good. The only downside is no stereo for phone calls. Phone calls are only on the right ear bud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good all purpose ear buds. The young man that helped me showed me everything I felt was good in the store. My biggest worry was to be able to receive and make calls clearly. I finally choose the Bose..... They work awesome. In the first couple of test calls I made, I was told by both persons on the other end that the sound of my voice was clearer than when I was talking directly into the note 9 ……. To jump forward 3 weeks..... My dog noticed something interesting sitting on the end table and decided to destroy the main bud. I called Bose to see if they could sell me just a main bud. They said unfortunately not, but we will send you a new set free of charge. Even though my dog destroyed it. I will tell you, that action made me a Bose buyer for life.....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work out in these and talk on the phone while in my car. They are great. I sweat a lot and it hasn’t caused any problems with the headphones. I’ve use different types of beats headphones and these are by far my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nothing Compares - Cut the Cord!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Bose headphones, but wished there was no cords to get tangled. Bose has finally come up with a perfect solution to the “cord problem.” Setup After fully charging these headphones, I took them out of the case and secured them in my ears with a slight twist backward. A voice prompt instructed me to continue setup via the Bose Connect app. The app already detected the presence of the headphones and was ready to start the setup. To start the setup, I swiped down on the headphones image on the screen and followed the on screen directions. I like how all of the options are present right in the app, such as changing the name of the headphones, setting an auto-off timer, toggling voice prompts, and changing the language. Sound I played a variety of music, from easy listening to heavy metal, and was very impressed with the sound. The highs are clear and balanced without sounding too tinny, and the bass is full without being overpowering. The only complaint I had with the bass was that it sounded inauthentic. I can’t really explain it, but it sounded as if a special driver in the headphones exaggerated the bass to make it more pronounced. For phone calls, I noticed that only the right earphone is used, while the left is silent. The sound is clear on both ends; the person on the other end thought I was using the phone, and not a headset. Fit/Connectivity Bose is one of the few manufacturers that have been able to produce a comfortable yet secure-fitting ear bud. After about 2 hours of listening I did feel a little bit of pressure in my right ear, but it was not so bad that I had to remove them. As for connectivity, I was able to move about 30 feet from my phone before the music cut out. Most of my other wireless headphones start to skip before cutting out, but I noticed these cleanly cut out until a stable connection could be made, which I like much better. The battery life is correctly advertised, as I played music at a volume level of 75% for exactly 5 hours before the batteries died. My wish list I found it hard to find flaws in this product since it is so well thought out, but I did find a couple of things that I would like for Bose to consider adding to the next version. First, I would like for a battery indicator to be present on the top of the notification bar of my phone’s home screen. Even though the app does have a battery indicator, I don’t normally keep the app open at all times. Second, I would like for Bose to give me the power to modify the equalizer based on the genre of music. Third, I would like for Bose to make these waterproof and not just water resistant (IPX4). Fourth, I would like an option to use the left, right, or both ear buds for phone calls. Pros Easy to set-up with Bose Connect app Secure, comfortable fit Long battery life (compared to similar products) Headphone locator Case which ensures earphones are always charged Great to use for phone calls Cons No battery indicator on notification bar (only within app) No equalizer Not waterproof (only water resistant) Phone calls only use right earphone If you are looking for a truly wireless experience, great sound, secure fit, and water resistance in your headphones, then this is the best you can buy. They may be pricey, but I feel they are worth every penny. I would, without a doubt, recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than these constantly falling out of my ears I like these earbuds.

    I would recommend this to a friend