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Customer Ratings & Reviews

Your price for this item is $70.99
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The comparable value price is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 9162 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 9,162 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Never Fall out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have treated me well for the month I have used them. My biggest annoyance regarding headphones were that they always fell out of my ear while working out. These DO NOT. These headphones are a little bulky so if you don't mind looking like a bungholio business man from the early 2000's with the huge headset, then they are great. A couple other things include losing connection which does not happen often but it does happen occasionally. The last problem is about charging. It seems to take a while to charge or sometimes to not charge at all unless it is plugged into an outlet. I am sure I could figure it out but I don't listen to them 6 hours at a time so it is not a huge problem but I could definitely see it being a problem if you do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great so far. Really great sound and battery life. Works great with my Samsung Android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    I didn’t regret not getting AirPods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time deciding which wireless headphones to get. I’m glad I got these! The sound quality is great!! They fit in my ears just perfect. Comfortable and good for work-out! Right ear bud handles your call. I love it! Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Bose is Bose.... what can I say

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose quality and they stay in ear forever. I forget that I have them on most days. I will however note my dissatisfaction with this version. Disconnecting while idle is not cool especially since I miss calls do to this and often have to cover on my own

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound but........

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but when on the phone people on the other end hear the back ground noise the noise canceling could be better but great comfy fit and great sound and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best bluetooth headphones I have ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bose soundsports headphones. They perfectly fit my ears, look good, stay in place and sound great. The charging case comes in handy for carrying them around when not in use and it charges them at the same time. If you need wireless headphones you should really look into these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose is just the best in sound.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love AirPod pros features more than these earbuds, but the sound quality was a huge turn off. I love enjoying all the sounds that come from the songs that I listen to that it was the reason I ended up purchasing these. AirPods Pros are superior in functionality but the sound is just meh. The downsides to these buds is the fact that only one earbud works while on a phone call, the button is pretty tough to press, can be a bit uncomfortable on the first couple of uses, and the battery life isn't always as good. I end up getting a good 4 hours before needing to charge but that's because I use them constantly while at work and I have 2 sets of these earbuds to offset the charging time. Pros to me are the amazing sound quality and how good they are at staying inside my ear. Never had a problem with them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Use for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run about 6 to 8 miles a day and works great. It doesn't fall out or anything and sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Mainly great for music while indoors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening to music: 5 star Phone calls: 2 star Hot settings (outdoor Texas heat/sauna): 1 star Comfort: 5 star The quality of music is great while at the gym or indoor places. At first they seem a little big but they are really light and don’t move at all. The quality while on a call isn’t that good. Also, I workout side and I wanted to listen to music but this Texas heat was too much for them. They kept turning off I guess from over heating. I had the same problem in the sauna. It would only last a minute or 2 at the most before they stopped working in the sauna. I would recommend this product only to people who wouldn’t use them in a hot environment. Just at the gym lifting weights or intense cardio or indoors they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit, great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and fit great as well. The are easy to use and work well with iPhone. The charging case is a plus, keeping them charged longer while in the case. The buttons on the earphones do feel a little clunky and take some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Decent for Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing but I wish the volume went up higher. They are leightweight in your ears and don’t feel like they’ll fall out but they stick out. But overall a good set of true true wireless earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are by far the best I've had the pleasure of having. I haven't had one single problem with these and I sweat a ton at the gym. These don't fall of your ear and are very comfy. They hold a charge for 5 hours. So far very impressed with the quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband who travels internationally for work and he LOVES them when on long flights. They are comfortable and the sound is just great. He runs in them as well and they sit in perfectly. I tried them and they were a little too big for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    You can’t top Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is best around. Beat the iconx for Samsung and Powerbeats every time. Charging case is great for safely keeping your earbuds stored when not in use. Fits perfect in the ear. No slippage during my workout session. Love it so much, I got a 2nd pair for a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good Fit, Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds fit great..they dont fall out. sometimes the sound from the left bud gets disconnected for a couple seconds then it reconnects. Setup is very easy and the battery lasts me enough for a weeks use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Need more time to rate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the sound quality, still working on correct tips for comfort and periodically while listening the left ear bud stops working and then restarts? Will update later...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very comfortable great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive but great quality. Will see how they hold up. Had bose quality issues in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible BOSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones I have tried and purchased. The sound is unbelievable and the comfort is fantastic. The battery use between charges lasts much longer than expected and provides longer continued listening. Could not have made a better choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    READ THIS BEFORE BUYING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually give reviews, and certainly not negative ones because I usually don't have a reason. But this case is different. These would be perfect earbuds with a fully functional True Wireless design, however, they are hardware-limited to 2 unidirectional channels which means that when they are in hands-free mode for calls, the mic prevents use of the left earbud for audio. ( WHEN you make a PHONE CALL only the RIGHT EAR works the Left Ear is completely shut off) There is no firmware fix for this, which means they are useless in work environments. Literally no one wants a noise-cancelling earbud in there left ear that produces no sound and can't mask the noise coming from the person sitting to your left who is babbling on their own call. Worse, Bose support sandbagged on this for months so for many of us who waited for a fix were led beyond the timeframe to return to Best Buy, and Bose will not refund the purchase directly. So it's $200 for wireless buds that are worth no more than $50, are annoying and unproductive to use, and for which there are better, less expensive options from companies who are manufacturing this type of technology well, like Jabra & JayBird. DO NOT BUY BOSE, you will regret it. Luckily I was able to return them doing the Best Buy extended Christmas return. Exchange them for a different brand. BTW: BOSE worst customer service ever. 4 days going back and forth to find information out that was useless. I will NEVER Purchase another BOSE product and I have purchased quite a few. I included a photo Bose and the one I replace them with. Avoid the BOSE Sound Sport Free earbuds. Bose doesn't care about their customers. Thank Care and thanks for reading my review.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    fits, stays in and sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still can't get used the the stares from the outside world.. yes I have something in my ears... get over it world.. because I love great Bose sound.. I feel the world is still getting used to wireless air-buds stuck in our ears no matter the brand I have notice people staring at all brands. The battery life is fairly decent not even close to my Bose Q35 but good none the less very good.. The buds do have a charging/carry case so really your never isolated from then because they are charging. I mention the sound as being great but the phone conversation are even better paired with IphoneX and I have never been asked the following " are you on a speaker phone? please take me off speaker" Bluetooth distance more then you'll ever need. Also If pair with Apple Watch and running a work out of your choice, you won't even know you have them in your ears.. You MAY never need to touch them until shower time..

    I would recommend this to a friend