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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 9,161 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Small and sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like my last review make sure you change the ear buds to fit your ear comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound with base

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is comparable to this product. GREAT PRODUCT WITH GREAT SOUND

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awekem sound and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. This product was awesome and would definitely by bode products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones especially when working out great sound as well ....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset ! Work really good!! I love using every day..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW Great sound quality and convience of bluetooth. I love the different colors

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. Great sound and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item, the sound is great ,I would also recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Looks like satellites poking out of your ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound but they look like little satellites poking out of your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset, good quality and better sounds!! Not disappointed..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds on the planet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can't get any better than these! They output the best sound almost 3d like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Bose sound and build quality. No issues to speak of.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality than samsung my husband is very happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Was easier to get connected with IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for a teenager, had the product about 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves Bose headphones, its the second set she gets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually amazed on the sound, love that it’s wireless for me that was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome and easy to use. So will recommend for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality is amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair. Sound quality is superb. Not distorted. Love them.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really excited when I finally purchased these Bose Soundsport Free Wireless headphones. I had been wanting them for a long time and had always thought that Bose produced top of the line products. Well, evidently I was wrong. They were greatly disappointing....from the very beginning I had trouble getting one of the earbuds to work at all. Turns out they weren't syncing. Did the suggested troubleshooting provided on the Bose website (the fact this is available tells me this is a known issue to the company). The suggestions in some cases worked but it was very temperamental, unreliable, and way too time consuming. Also tried some online troubleshooting and that wasn't much more help outside of confirming that I was not alone when it comes to this issue. In the instances I was able to get them to sync the quality of the sound was way lower than expected and tended to be glitchy - the nondominant earbud would randomly lose connection, sometimes dependent upon movement and sometimes not. I eventually decided to return them. With how expensive they were, I would expect them to work perfectly. Just simply disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Dock,

      Thank you for providing your review of the SoundSport Free wireless headphones. We are sorry to hear about the connectivity issues you ran into with them and can understand how disappointing that can be. Many times an audio drop out can occur when there is interference between the source device and headphones. Moving to another location or re-pairing the devices can help resolve some of these issues like rebooting a computer.

      We see that you have decided to return them but hope in the future you will give us another chance! We will certainly pass this information along to the product team, but if you have further questions or concerns, please do not hesitate to reach out.

      Thank you again,

      Mohsin - Bose Support Bose

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Huge Disappointment!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always impressed by the quality of sound and noise cancellation that other Bose headphones provided so when I saw these I jumped at the chance to purchase them. Needless to say they were extremely sub par by ANY standard. My first pair worked well for about 4 months but then started dropping the connection from the left earbud. Right off the bat you notice that there is no noise cancelling or external sound dampening at all. Using them on a plane does little to drown out the engine noise. They also suffer from latency when watching video which is annoying but tolerable. I run and bike and really enjoyed the true wireless but when the connection issues started things went downhill quickly until the left bud wouldn't connect at all. I also noticed that when setting them in the charger I would have to wiggle them consistently to get them to charge. Finally, I thought maybe it was just a faulty pair so I gave up on them and purchased another pair hoping for better luck. I had read the reviews and noticed that others were having similar issues with theirs but I forged ahead anyway and purchased another pair. I ran into the exact same issues, only difference was these lasted 2 months before suffering the same fate as the previous pair. It really is such a let down. I wanted to love these headphones and enjoy at least a couple years with them but no such luck, not even close. Shame on you Bose for charging a ridiculous amount of money for such a substandard product. These lack every bit of quality that exists in your other products and that truly sucks.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi John,

      We appreciate the time that you have taken to review your headphones and we are very sorry to hear that you have had this negative experience. Please reach out to us via the contact us page on our website so that we can look into this further for you. bose

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