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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 9,160 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but if buds can be smaller that will be great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Looks like satellites poking out of your ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound but they look like little satellites poking out of your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EAR BUDS by Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are not for non rockers. When you set these up be ready to rock.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound with base

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is comparable to this product. GREAT PRODUCT WITH GREAT SOUND

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually stay in very well and the sound quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and I enjoy using them. Thank you Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the gym, don’t come out and great for leasining to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for running!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds! Clear sound. They are the best ear buds I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit good and secure inside the ear. Stay in place while exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the other wired headphone this is a great addition. Great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones for the gym.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Bose great sound quality not bad for the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds out there. They don’t even bother you or hurt your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the vibrant sounds these produce. Best headphones I have ever had.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Huge Disappointment!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always impressed by the quality of sound and noise cancellation that other Bose headphones provided so when I saw these I jumped at the chance to purchase them. Needless to say they were extremely sub par by ANY standard. My first pair worked well for about 4 months but then started dropping the connection from the left earbud. Right off the bat you notice that there is no noise cancelling or external sound dampening at all. Using them on a plane does little to drown out the engine noise. They also suffer from latency when watching video which is annoying but tolerable. I run and bike and really enjoyed the true wireless but when the connection issues started things went downhill quickly until the left bud wouldn't connect at all. I also noticed that when setting them in the charger I would have to wiggle them consistently to get them to charge. Finally, I thought maybe it was just a faulty pair so I gave up on them and purchased another pair hoping for better luck. I had read the reviews and noticed that others were having similar issues with theirs but I forged ahead anyway and purchased another pair. I ran into the exact same issues, only difference was these lasted 2 months before suffering the same fate as the previous pair. It really is such a let down. I wanted to love these headphones and enjoy at least a couple years with them but no such luck, not even close. Shame on you Bose for charging a ridiculous amount of money for such a substandard product. These lack every bit of quality that exists in your other products and that truly sucks.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi John,

      We appreciate the time that you have taken to review your headphones and we are very sorry to hear that you have had this negative experience. Please reach out to us via the contact us page on our website so that we can look into this further for you. bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They are very comfortable in my ears and easily connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    NOT great. Just OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Ive had these since August. They started out pretty great. Connected fast and the sound was a little above average. Just a little compared to a lower priced one that I had exchanged these for. The ear peace is slightly too big or too little and nothing in between and they feel as if they are always going to fall out when I'm sweating. And one has about 3 times since I received them. The battery started charging to 100% but over the past 3 months, they only charge up to 60 sometimes, or 80 and that's charging them ALL night. For the price, id expect these to last a little bit longer and ESPECIALLY these being BOSE. I wouldn't buy these again but im stuck with them. :-/

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Joe,

      Thanks for providing your review of the SoundSport Free wireless headphones. It's unfortunate to hear about the trouble you're having, and we are sorry for that. The three different size ear tips are what we have available currently but we appreciate the feedback.

      It seems like your headphones may require service and we have warranty options available. If you're interested in finding out more information, please feel free to reach out to our service so we may assist.

      Contact info:https://bose.life/2v8YQJ0

      Thank you again,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose top of the line.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever brought. Worth every cent, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel wonderful to put into my ears and are super responsive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best and not loud bleeding on sound, they good brand but not headphones

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for sharing your review of the SoundSport Free wireless headphones. We're sorry to hear that these headphones didn't meet your expectations. These headphones were engineered to provide full, rich audio quality. Since this wasn't your experience, we'd love the opportunity to learn more, and see if we can assist in bettering your experience. Please give us a call. You can find your local contact info at http://bose.life/1mHdI71. Once you have selected your region, select Support, then scroll down and select Contact Us. Best regards. Brian - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones very loud and I like the base and the clear sound

    I would recommend this to a friend