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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 9,160 reviews
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Sound great but lose sound in right earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose speakers. That is the reason I bought these, but I’ve been having trouble with connectivity. Sometimes the left earbud will lose sound and it’s rather annoying. Maybe it’s the pair I got, but I probably going to exchange them.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Bumper. Thank you for sharing your review of the SoundSport Free wireless headphones. We're delighted to hear that you've been a fan of our products. However, we see that these headphones have not lived up to your expectations. We recommend updating the firmware of them using a computer and our online updater - https://bose.life/2LYNuy8. Additionally, this may be caused by interference between the right earbud and your mobile device. The Bluetooth signal is processed by the right earbud which is then streamed to the left earbud. The left earbud will drop out first if there is interference between the Bluetooth connection. We recommend ensuring that your device is within Bluetooth range and kept near the right side while in use. We thank you for your feedback and interest in our Bose products. Ashley - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for me. I haven't had any issues. They sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money! Sounds great! Have other brands, but this is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these headphones is great but they are bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this these headphone they last for 3 days and charge really quick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the quality is really good the sound effects are really nice

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wires. Perfect fit. Has an app to update and adjust sound. Also to find them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sync issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is good however they will not sync up with YouTube videos. Sound about 1/2 second off to video. Update firmware. Then returned to BOSE Replacement does the same thing. Word well with regular movies and music videos.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Phonyone, Thank you for taking the time to review our product. I'm sorry to hear of the issues you are experiencing with your SoundSport Free earphones. I'd recommend reaching out to our Technical Support Team for assistance with your product. Once again, thank you for time. Have a great day! Kindest, Kerri - Bose Technical Support. bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound comfortable fit awesome features! The best in the bizzz

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny !! Perfect for the gym and driving etc def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless headset. The sound is awesome. I would buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Only issue is that I wish both ear pieces worked for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headphone purchase you can make. Two pair in my household.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth device ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should own at least one pair of Bose Bluetooth Earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose makes good earbuds and the sound is good quality. Better than apple.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great prody

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear buds on the market today. They hold the base well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving my bose headphones they fits well and are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit in the ear, are wireless, and have great sound quality. Need I say more?

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome pair of true wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my partner and he loves using them. Stay in ear perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for outside workouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them nice light weight and good for workouts and for work

    I would recommend this to a friend