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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 9,160 reviews
  • Rated 5 out of 5 stars

    Love the sound quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son suggested these as I always purchase Beats brand. It was a great recommendation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the wired version!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wire free Bluetooth earphones are better than the first wireless sound sports that came before!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them work great but wish battery life would last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product for Bose Would recommend for anyone who wants to listen to music or sportscasts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than iPhone Earphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are worth the investment. The "Bose" sound if off da chain! Get these! You are worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose. Bose. Bose. They make great products. You can't go wrong. Plus, they are water resistant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound sysytem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, but on pricy end. Quality on build is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them so much that after my kids lost my first set I went and bought another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased for the past two years and will continue to purchase. Best headphones I’ve used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to wear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I'm on the move all day and I get good reception wherever I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling and the premium sound! Would only buy Bose headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend's fiance really likes it. My friend used my account to order for her.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Video Sync Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear phones stay secure, the charging case is convenient, but the audio is out of sync for youtube and Netflix videos. It is way too annoying to watch videos and I only use it for listening to music.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had a size between the Large and the next size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are hard to push without dislocating the ear bud

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Very disappointed...poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For price...and Brand...product was awful. Why Bose would have a phone feature connect and only hear in one ear is stupid! Quality sound was difficult in outside. Left ear would consistently get static.and cut off while the right ear would stay connected. Wouldn't stay in ear while working out or just walking! Already returned...didn't want to try another set. At this point I am considering Beats noise cancelling Pro as option just didn't want any thing to go around ear. I have purchased a number of Bose products and support the Brand..but these missed the mark.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi there, I'm sorry to hear that you have decided to return your earphones after experiencing some issues with connection. In this situation, If you try clearing the Bluetooth connection on both your earphones and your phone, this will resolve the issue for you. Just to make you aware, the SoundSport Free wireless earphones come with three difference sized eartips to provide the most comfortable and secure fit. At Bose, we encourage you to try all three sizes. Thanks! Kerri - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Nice sound..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always produce good quality music.. nice to hear..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds. All my earbuds are bose! Best buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gotta get use to them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got me a pair of Bose and they weren't acting right the first time I will have to keep manually connecting them to my phone inatead of them automatically connecting, but the color is awesome, and I got a replacement pair, so I'mma try them to see, how they work

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Sunshine, thank you for taking the time to review our product.
      I'm glad to hear that you love the colour! I'm sorry to hear that you have had such issues with the SoundSport free but am glad to this has been resolved for you.
      I would recommend reaching out to your local Technical Support Team or your point of purchase for assistance.
      Once again, thank you for your time.
      Have a great day!
      Kindest,
      Kerri - Bose Technical Support Specialist. bose

  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Bose always sounds great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is great - but - these have serious lag when watching videos which I do when I’m not running or at the gym. Left earphone cuts in and out constantly. I’m on my 3rd pair and it still does it.

    No, I would not recommend this to a friend