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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 9,161 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great true wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are absolutely great. They have great sound quality and have a snug fit in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simply put, incredible. They have pure sound, they fit comfortably and don’t fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit perfect. The sound is great I dont have to worry about them falling off while am working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sounding earphones. Good base, havent had any disruption or disconnection of ear pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed these head phones. They have great sound and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfort. I use them while: running, biking and workout out with no trouble at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Simply outstanding sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em!! I'm very picky about sound and these sound great. Good full sound and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones Sound awesome and are true to their description. Perfect for running and exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loved these!! The sound is really good, and the battery life is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bluetooth ear buds. Perfect for long runs. Great fit and stays in place well

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have amazing sound quality and they fit perfectly. I would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for outdoor activities

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these for biking and running outdoors. Great sound quality and they stay put.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love good sound and feeling good for my ears tha price is best

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, clear and good low end. Battery life is great! Sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than we thought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought for sure we'd run into battery issues here. None yet. They sound better than the BT Wired.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Poor Connectivity Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpuds look good and study. However, the connectivity is designed in a very complicated way to confuse comsumer a lot. That said, using bose own app for connection is inconvenient. Everytime I try to clear the connection list to pair with another device and later go back to the app to reconnect to my iphone. The list from bose app doesn’t even recognize the earpud. I tried to restart both the phone and earpuds again and again, but it didn’t work out. Then, I just go back to the Iphone’s setting under bluetooth criteria and connnect with earpud directly. Fortunately, it works. Another issue is that only one of the two earpud has sound when I connect to my laptop. I still don’t know how to fix it. In short, this product doesn't provide user a friendly and hassle free experience. User still can figure out how to fix issue but I don’t think it is worth doing so for the kind of expensive price product from a well known brand name like Bose. Thank you.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello there, HienNguyen!

      Thank you for providing such a great review of the SoundSport Free wireless headphones. We are sorry to hear that your experience was not ideal. Just so you are aware, the Bose Connect app is not required to use the headset. Nevertheless, a good troubleshooting step would be to remove and reinstall the app. However, you can resume connecting via your phones Bluetooth menu.

      We also understand that you were having issues connecting to your Windows 10 machine. Please, double check you have the latest Bluetooth drivers installed. Try removing the headset, and re-pairing. Please, give us a call to our Bose technical support line for any further assistance. We can help!

      Here at Bose, we continuously look for ways to improve our users listening experiences, and it starts with great feedback like this. We thank you again and never hesitate to reach out to us.

      Take great care,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Bose sound is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and the fit when I'm working out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Did exactly what supposed too

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable a little bulky though, sounds good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read some of the reviews with the syncing issues and was a little worried when I got these. Most of the sync issues are resolved with the exception of YouTube. Almost all of the other apps I use (HULU, Netflix and Amazon video) have no sync issues. The sound quality on these is fantastic. I had Powerbeats3 and these are a step above those. If you want very lightweight and very portable awesome sound, then these are well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. output of songs is excellent. Battery life is sufficient.

    I would recommend this to a friend