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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 9,161 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Sound great, just a few issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these. They sound amazing. The issues were that sometimes one or both would disconnect, then you had to forget the device and re-pair them. Phone calls only come through the left side. That's how they're designed. I didn't like how they protrude from the ears. I actually ended up exchanging the first pair because they're marketed to have zero latency, but when watching a video the audio and video are no where near in sync. They're not true wireless. Supposedly they were supposed to get a firmware update to make them true wireless but I didn't want to wait around to find out. I returned them and got AirPods. I expected much better from Bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super comfortable. Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. Great sound. Can do whatever you want wearing them and they won’t fall off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    BEST SOUND EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COULD NOT ASK FOR A BETTER SET. I USE THEM FOR WORK AND THE GYM SECURE FIT AND AMAZING BOSE SOUND!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I always have issues with fit and they stay on. The sound is great with Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Wow!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Perfect fit and won’t fall out. Love these for everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the charging case is an added plus.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Easy to workout in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable! I am able to do an intense workout without worrying about them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound No Wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is the Bose sound that you expect, great battery life and the recharge case is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these very good quality sound and they stay in my ears when I’m working out

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound and very comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and very comfortable to wear. Good case and awesome price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and clarity. A few connection issues but otherwise wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Functional for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased there earphones over the apple air pods because these are waterproof. The sound is great and loud. I love that they include different ear pieces since the apple headphones always fall out of my ears. Biggest con is that they bulge out of your ear and are pretty noticeable. Would purchase again since it does what I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, very comfortable to wear, and it never drops audio. Would recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Boyfriend loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these ear buds for my boyfriend as he watches a lot of YouTube videos at night while he is on the oil rig. Had some trouble getting the left earbud to stay connected at first, but after that it works great. Calls are crystal-clear but it seems to only take the call from the right ear bud. No complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Best head phones on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well. Easy to run. Had the JBL version and I would always lose Bluetooth connection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! The sound is awesome and they fit in my ears perfect without falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well and sound extremely crisp! Very happy with purchase! Would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Truly wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound, look, and feel great. Stay in my ears at the gym and that’s why I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose wireless earbuds. They have amazing sounds quality and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud tends to disconnect, but everything else is great. Great fit and sound.

    I would recommend this to a friend