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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 9,161 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. They don’t get stuck in my hair and the sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Very Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly Bose's products in quality are the best so I did not hesitated in buying these headphones the sound is decent battery good but the most important feature to me is phone call quality I can hear the person ok but all the hears is the background noise that it I recorded a audio and listened to it OMG I couldn't understand a word of my own voice that is the only flaw that these headphones have I spoke to Bose and ofcourse they said i might've gotten a defective pair so I'm going tomorrow to bestbuy to exchange them I'm trying them in store if the product still doesn't work I'm definitely getting my money ..think that my next choice would be the AKG wireless let's see what happens...hope this helped

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Angel,

      Thank you for taking the time to review our products. We are sorry your first pair did not work so well. Please let us know how you get on with the second pair.

      Kind Regards,
      Vicky W - Bose Technical Support Team bose

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, incredible bass... was looking at Apple Air pod, glad i got this instead

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Comfortable and block out all noise which is great when I’m traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    No frills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems bose rushed these to production. Left piece still cuts in and out after update. Does not have stereo sound on calls. Doesn't have great call quality. Good bose sound with music. Fits great. Better than jaybird or jabra. I tried all three and settled on bose.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello there Carl. Thank you for providing your review on the SoundSport Free wireless headphones. We're happy to hear that you are enjoying the comfort and audio performance. Regarding the left earbud connectivity, we encourage you to reach out to our support in your region so that we may provide some troubleshooting steps https://bose.life/2JpX9Pz. Thank you for your interest in our products. Have a wonderful day! Ashley - Bose Support Bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product!, I love Bose!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are wonderful, sound great, easy to use, and are light on my ears! Great Product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones sound amazing and are super convenient with no wires.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and battery life. Always get 6 hours per use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable in the ear, easy to change devices its configured with.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit so well and the sound quality is fantastic!!! Best purchase so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds really stick in your ears. Great sound, great solid attachment to my head

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound and perfect bass for me. I use them with my iPod touch. Worth the $$

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable and very affordable for a quality pair of head phones

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earphones for athletes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are awesome and always stay in place. The sound quality is rich and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose quality. Great sound! Earbuds fit well, comfortable. Loved that they were truly wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great wireless buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Very comfortable to run in and never falls out of the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality comfortable fit and gps location if I lose them is really cool

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 1 out of 5 stars

    Bose is going downhill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to replace my AirPods. After a week of struggling to push the function buttons on this, and trying to get the earbuds to work together. The Bose (supposedly premier sound product) decided to just start screaming random sounds and noises in my ears. When your wearing a helmet you are stuck hearing this until you can pull over and rip them out of your ear. Getting them to sync again was impossible. I probably have ear damage from these noises stuck in my ear, and am seriously disappointed in Bose. I have always held them in high regard but they disappointed me with there mini Bluetooth sound bar which won’t charge after one year. I won’t be buying anything from Bose again. Other companies are surpassing there reliability and sound quality. Best Buy wouldn’t let me return my AirPods because apple is strict after two weeks return policy. So i Started using them again and have found that they have a very impressive recharge rate and I don’t have any issues other than sound volume/quality which overall is ok. They are comfortable, much more than the Bose buds that give you a headache after a few hours because they are so tight. The AirPods aren’t tight/ no headaches and only fall out when you take your shirt off while working or working out. I had one of the AirPods fall in a toilet and yes I put it back in my ear after rinsing it off. It still works fine months later. And I have no rashes.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Thanks for providing your experience of the SoundSport Free wireless headphones. We are sorry to hear about your experience and it concerns us that you felt some pain and discomfort. We take these types of concerns seriously. Please feel free to contact us directly so we may take a closer look.

      Contact info: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I coughed up $220 big ones for these they sound amazing if I have to pick something negative about these 1. Buttons are very hard to press. 2. Sometimes I have to put them back in the case to connect which becomes a hassle. 3. you can only play music 2 hours before charging. But they sound awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Great sound and comfortable. No lag when watching videos on iTunes/Vudu/Netflix.

    I would recommend this to a friend