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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 9,161 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Just great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and Bose quality sound. Perfect for thanks the 3 different sizes fitting.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for cycling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. East to connect. Stays put in ear. I use them for cycling and they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Workout friend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfort. Best for running and workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awesome. I love that these are light weight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy these ear buds, they are great fitting and the sound is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Earbugs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality from Bose never disappoint me. I love how it fits in my ears too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is amazing! They are super comfortable on your ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wonderful sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product because it has an amazing sound, plus is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones, great sound quality, stay in ear really good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones! The very clear sound, great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable to ear, easy to set up and to use, over all great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them , great sound quality, good battery life worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are well worth the money, they fit great and the sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound great and stay securely in place

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound amazing and stay put during exercise. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Battery life is good! Light weight! Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for on the move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because i heard bad reviews about the pods . So im an installer and let me tell you they are awesome i put them on and I'm listening to music just jamming away. U have the option to just keep the right ear on and leave the left off so u can hear if people calling your name . Or if u have an important call u can take it and keep working without issues . Its great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the audio is clearer than airpods, sounds great and grips in your ears great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose wireless buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Bose wired earphones for my iPhone, and though friends have recommended going with Apple’s wireless pods, I have been very satisfied with the Bose product, as I expected I would. The charge lasts me about 6 days, which is plenty, meaning I can make my weekly commute without worrying about a charge. I would recommend (and have, to my brother in law, another Bose-phile) this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great base for small earphones and just great over all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Breaking up with Bose —Sort of.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR: Signature Bose sound quality, and in my opinion, the best accompanying app on the market currently. All of which means very little due to the poor connection quality of the earbuds, which continuously goes in and out, especially while running. COMPREHENSIVE REVIEW: Background: Ever since Bose released their Soundlinks more then a few years I've loved having Bose quality in a wireless format. Since then I've methodically purchased their wireless line-up as they come out. Currently I have and use the following on a daily basis (they're my daily drivers): • QC 35 ii • QC 30 • SoundSport wireless HR • Soundwear (technically a speaker) I'm a full-time undergraduate student, applyiny to post-graduate school, research assistant and minor campaign consultant; so a majority of my day is spent with headphones on listening to music and podcasts. Sound: Anyone who's owned a pair of Bose before knows the quality of Bose sound, but for those unfamiliar, they cover a substantial amount of audible frequencies is near flawless, granted a little too much emphasis is placed on base frequencies, but a basic EQ can correct this. These headphones keep up that legacy of quality, save a drop off through the mid/treble frequencies that are hardly noticable. Physical Construction: They're amongst some of the largest wire-free headphones I've seen and unevenly weighted, with 85%-90% of the weight in the body of the earbuds that is separated significantly from your ear. Nevertheless, thanks to boses exceptional earwing design, they haven't actually fallen out. I'm confident some of these questionable design choices were required to give the earbuds the aforementioned signature Bose sound. The App: As mentioned earlier I believe the Bose Connect App is one of if not the best companion app on the market currently. It is simple and intuitive to use, but the major feature I appreciate the most is the duel connect feature, something that is inexplicably missing in every other "official app" I've used or looked at with wireless headphones. Essentially, it allows you to connect/reconnect/disconnect with another device besides your phone/tablet. which is something I appreciate throughout the day as I'm constantly connecting and reconnecting to my laptop or desktop. Phone Calls: The earbuds handle phone calls fine, offering a clear and easy to understand voice. Unfortunately, they do a poor job of cancelling outside noices for the person on the other end of the line from you. Most annoying however, is that whenever you're making or placing a phone call, the earbuds only utilize the right-side earbud. Connection: This is ultimately what killed these for me and will be returning them to Best Buy later today. These headphones use Bluetooth 4.1 which is disappointing as the industry standard has been 4.2 and is quietly transitioning to BT 5 throughout the year. what's worse is the instability of the the connect. As I'm running or using them for a phone call while driving, they'll continuously will fade in and out despite being out of my pocket, usually in my armband or phone mount on my dash. Irregardless of the direct line of sight and short distance they are from my phone, they'll fade,distort, cut in and out, and create high pitch static squeals while using. Initial reports from tech reviewers citing this issue is the reason I waited more then a year before buying them, hoping a firmware patch would correct this. unfortunately no such luck. Final Decision: I'll be exchanging them for a pair of Jabra Active Elite 65, they stability in connection and noise-cancellation hopefully will make up for the unimpressive Jabra sound profile.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, Alex.

      Thanks so much for your detailed review of the SoundSport Free wireless headphones. We're happy to hear that you're a loyal fan of Bose, and we truly appreciate your feedback.

      It's great to learn that you enjoyed the Bose Connect app, multi-point pairing of devices, and the headset's sound quality.

      We're sorry to hear about the connection difficulties you experienced. The signal flow of the headphones will go from your connected device to the right earbud, where the signal is processed and then streamed to the left earbud. Due to this, we recommend keeping the headphones on your right side whenever possible.

      If you still have the headphones with you, please feel free to reach out to our support team for further assistance at 1-800-367-4008. They are available M-F 9 AM to 9 PM Eastern. Thank you again, and have a great New Year.

      Best Regards,

      Jesse - Bose Support bose