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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 9,161 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect fit!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it they fit in my ear like a cotton swab after the pool! The noise canceling feature makes my girlfriend absolutely ecstatic when I'm yelling at my video games like a mad 10 year old on call of duty! I do have dreams at night though about not having sound in both hears when using them for phone calls but its OK.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality. Easy to use. Long battery time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ande great sound, very easey tu use it y confortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones on the market. The case recharges them when not in use

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Love the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Some times they glitch but all in all thay are what was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great for working out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat ear buds I’ve ever used. Great sound and the base is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Great sound and stay put even during tough workouts!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is remarkable....very clear, fits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and battery life, I really enjoy these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    I love them.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and they fit well in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great sound and very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very comfortable and the sound quality wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds! The sound is great and they are comfortable too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was seeking true wireless headphones and the sound quality is great! The bad parts are you can only hear on right side when you make a phone. Also you have to hold down the button a few times to make changes, skip, pause , play and it’s a little rough.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have the potential to be fantastic. The sound great, fit well, and the charging case is convenient. BUT, the wireless connection was designed poorly. The left Earbud drops connection when listening with them. I counted 12 times in one day that the left bud dropped connection. Bose needs to recall these off the shelf. You can Google Bose Soundsport Free left bud earbud drops connection, and the search results will astound you why Bose hasn't redesigned this defective earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi there, I'm so glad to learn that you are enjoying the sound and fit of the earbuds! I'm sorry to hear about the issues you are having with intermediate left earbud connection, I'll do all I can to assist you! I would recommend clearing the Bluetooth pairing list on the earbuds. To do this, follow the instructions outlined in the link here: https://bose.life/36RH1hG. If this is does not help to resolve your issue, I would suggest updating the firmware. You can do this by following the steps here: https://bose.life/2UnVUps. If you require any further assistance, please do reach out to us here: https://bose.life/2RUjY1m, we would love to continue to assist you! Thanks! Kerri - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice, not great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had really high hopes for these but ended up returning them. I didn't have any connection problems with my iPhone 8, no dropouts, which was a big plus. I didn't try them with video so I can't comment on the updated software that supposedly fixed earlier issues with audio syncing. The sound quality was very good, especially for a Bose product. In the end I was turned off by the bulky fit. They felt as bing in my ears as they looked. I didn't find the fit very comfortable for anything longer than 30 minutes, taking them out was always a relief. The case is very bulk too. Overall I would recommend the Airpods for Apple users over these. Sound quality compared between the two is actually quite close, with only a slight edge to the Bose, but everything else about the user experience with the Airpods was far superior.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello kurosnake!

      Thank you for taking the time to share your experience with the SoundSport Free headphones. We are happy to hear that you enjoyed the sound quality. However, we understand that they did not quite live up to your expectations. We see that you decided to return them and we hope in the future that you will give us another chance.

      Very best regards,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds quality but a bit expensive. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    best ear buds so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality of sound and quite durable. the best i have found.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    LOVE THEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound so great, I listen to rap and you can feel the bass

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Superb bass response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full rich sound. They remained in my ear thru hot and sweaty jogging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Great battery life and even better sound quality

    I would recommend this to a friend