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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 9,161 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and sounds fantastic. Better than husbands AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts. Easy to connect. Great for exercise and travel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great! As well as looking and fit comfortable in your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but very bulky

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have the great bose sound we’ve all come to love. The noise canceling is great. But they are very bulky and heavy on my ears After an hour of wearing, my ears were sore. With these being around $200, I Had to return. Just not a good fit for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE wireless headphones with quality & hot colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been spending much money in cheap headphones with somehow quality won't last than 2 months sometimes weeks, price kind of expensive but sound it's amazing, Bose products is a good quality competing with apple, but i think Bose has more nice colors for people like me we are looking for the newest nice technology and fancy looking.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    There great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they stayed in my ears and the sound quality is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so far, good sound , good battery, very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose wireless headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these wireless headphones because of the great reputation of Bose. I found them to have an excellent sound, but were somewhat heavy for my ears, they constantly felt like they were going to fall out of my ears. I bought me some AirPod Pro, and gave the Bose to my husband which fit him comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Gret

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound battery last forever and it charges fast

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Wireless earphonez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge Bose and long time supporter. Audio is crisp and same bass that I'd expect from any of their products. Love the fact that we have no wires but the buds do stick out a bit so took time to get used to plus on calls only one bud works which I wish both did. A lot of potential if they can streamline the design and get them to be a bit smaller.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection, Price

    Rated 2 out of 5 stars

    Not so happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good. Battery life is ok. They disconnect once and a while and skip in and out with the phone in my pocket. Maybe have a bad pair. But for 200$ noit happy

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Dmlive,
      thank you for taking the time to review our product.
      I'm glad to hear that you are enjoying the quality of sound from your SoundSport Free. I'm sorry to hear that you have had issues with the connection to your phone, this is certainly not normal.
      I would recommend making sure that the firmware is up to date with the earphones. If that is unsuccessful, I would recommend reaching out to your local Technical Support Team for assistance.
      Thank you for your interest in our products.
      Have a great day!
      Kindest,
      Kerri - Bose Technical Support Specialist. bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect sound from Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds delivery true high quality sound with comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ears buds have great sounds and lightweight. Great to work out in.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it! Great fit, comfy, sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless ear buds, hand down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for ear buds to go with my new iWatch. It just so happened that Best Buy Sales Supervisor was on the floor. He recommend these over the other options. I am a BIG Bose fan. I have a pair of Bose Headphones for my iPhone, several Bose speakers. These wireless ear buds are working great. No complaints. I would recommend these over all other options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One charge lasts me two work days. Super dope. Sound great

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great base and awesome sound quality. Love running with these in.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound and stay in my ears when I run.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great and so is the sound. Would recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Truly Wireless, truly great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title suggests, these truly wireless headphones are awesome. They sound good and keep a stable connection with the device and with each other. There is a slight audio delay with YouTube videos which was supposed to be fixed with the latest update but wasn’t. Hence the 4 star rating.

    I would recommend this to a friend