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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 9,160 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They are okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I don’t like about this head set, it’s not in stereo when using it for your phone. It only play out the right ear. While playing music they are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I'm giving these a 4-star review is because they are a bit bulky and fall out easily, even with the curved earbud design. They sound amazing though!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good headohones. Only flaw is the size in comparison to the competition. But sound quality is definitely superior.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let just keep it short and sweet, I will never purchase headphones that aren’t true wireless.. the sound is crisp and bass y and you can listen to them from quite far away from phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very fine sound...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!!! Does not work in left ear with voice memos or telephone. Not very good for running jogging as a bit big and not a smug fit. But incredible sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose have always been know for quality superb sound. The first pair of headphones didnt work at all out of the box but bestbuy took care of it and gave a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as i expected. i wish they didn't stick out of the ear so much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t give it a full five star because of the fit. Sound quality is great just like any Bose items but they need to work on the fit. Head phones fall off at times

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great. They are high quality and sound amazing. Only issue is how much they stick out from your ears as opposed to other sets of earbuds I've seen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always produce great quality products and this is no exception!!! Love every bit of it!!! You pay what you get for, and I’m glad I did!! Time to go for another run.....

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Amazing little Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give this more then 3 stars simply because after 10min. These headphones simply became very uncomfortable in my ears. When it comes to fitted headphones everyone’s ears are different. These will stay in your ear at the gym doing almost anything. I wouldn’t trust these competing in a race but for the gym and running they could be great if they are comfort table. Best Buy is simply the best for trying headphones. You have 15 Days to return them (& up to 45 Days if you are an elite plus member) so DO NOT SETTLE.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Brian.

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're sorry to hear that the headphones were uncomfortable for you.

      To ensure the most secure and comfortable fit, we would recommend trying all three sizes of the StayHear+ Sport ear tips included in the package. The medium size is installed when you open the box, and there is also a small and large set. We hope this helps. Have a great day!

      Jesse - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many blue-tooth headsets in the past from high to low in price. I have been very happy with this purchase because of the blue-tooth range, clarity of sound, and when i run power equipment the sound does not distort.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great review. The battery life is excellent, about 5 hours. Easy to use, picks up the device you are streaming from easily and the reception is several feet. I would buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome for hands free telephone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different ear fittings to your liking and size. Small enough to be wireless but definite enough to notice if missing. Excellent sound and the right size ear piece makes them noise canceling. Love em!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST DEVICE BOSE HAS EVER MADE. Period! The only regrettable circumstance is that the phone feature only operates in the right ear. Still, best Bluetooth ever!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is one of my favorite product in terms of sounds and technology. This wireless headphone has an amazing sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Great Sound, Cuts out a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was teriffic, everything I would expect from Bose. However, every minute or so, the sound would cut out for a second and then come back. At first I thought it was my phone re-establishing a connection, or even a hiccup in the bluetooth signal. But, I did not have this problem while using a set of my son's bluetooth headphones. His headphones were considerable cheaper, granted didn't sound as nice, but worked much better.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, NoName,

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. Your feedback is greatly appreciated, and we're happy to hear you enjoyed the headset's sound quality.

      We're sorry to hear you're experiencing difficulty with your Bluetooth connection. The signal flow from your headphones will go from your connected device to the right earbud, where the signal is processed and then streamed to the left earbud. Due to this, it is important that you avoid any added interference from objects such as routers or heavy clothing. We recommend keeping your source device closer to the right side of your body, and always ensuring that your headphones, the Bose Connect app, and the apps you're using for video and audio are up to date.

      If the issue persists, please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day!

      Jesse - Bose Support Bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several different types of earbuds and none of them stay in my ear but these are awesome! They never get loose or fallout. I just wish they were noise cancelling but other than that best purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for over a year now for virtual meetings, phone conversations, and listening to music. Great sound, loud as you need it to be (frequently use while riding a Onewheel), highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT WIRELESS HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE BOSE ARE THE BEST THE QUALITY AND CLARITY ARE UNBELIEVABLE. THEY WERE EASY TO SET UP AND WHETHER I'M LISTENING TO MUSIC, WATCHING SPORTS OR VIDEOS ON MY PHONE OR TALKING ON MY PHONE IT'S NEVER A BAD MOMENT.

    I would recommend this to a friend