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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 9,161 reviews
  • Cons mentioned:
    Connection, Volume

    Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went looking for a tempory set of wireless headphones while my Bragi is awaiting a new charger. I found these and thought "Can't go wrong with Bose." Well, I was WRONG! The left ear continues to go out. The volume is bad. They are huge! I have moved on with to Jabra 65t and wow what a difference. Closer to the Bragi experience and what I'll be using until I get a new charger.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi hegerty,
      We appreciate you taking the time to share your review on the SoundSport Free wireless headphones. We are sorry to hear that you are having some troubles with the left earbud. We recommend updating the firmware of the headphones using the online updater.

      Additionally, this may be caused by interference between the right earbud and your mobile device. The Bluetooth signal is processed by the right earbud which is then streamed to the left earbud. The left earbud will drop out first if there is interference between the Bluetooth connection. We recommend ensuring that your device is within Bluetooth range and kept near the right side while in use.
      Regards,
      Tony G - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pretty uncomfortable after an hour

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried all the sizes. After about an hour they’re very uncomfortable. I believe they’re to heavy. Another issue is the phone connects to the right ese piece, then the right connects to the left. This is an issue if you want yo u to live the left ear piece gif some reason. You just remove the right from the charging case and leave it out. Sound quality is great though. Especially for ear buds. Wouldn’t expect less from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THE BEST!!!! true wireless headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is the best!! 10 times better than Apple Beats and five times better than the JBL Everest. Yes!! in that order!!! I'm a gym rat and the Bose beats the competition hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good at first

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product. Its just that I have not been comfortable placing in my war ao far. Quality is good and buttons are easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Sound, Very Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great. Sound isn't as great as the noise cancelling headphones but ideal for running and working out. Long battery life. Case recharges the buds and can even be found if they are misplaced using the app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my buds! The sound was amazing, I just could not overcome the feeling that they were falling out of my ear! The find me is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband as a gift and he loves them! He works out with them doing some intense training and he said he forgets he even has them on! He loves the sound quality as well! Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality !

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bose headphones are perfectly designed and has superb quality sound. The first time I wear them it feels a bit weird but after a couple of weeks I don’t even feel I wear them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Bose soundsport free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound and battery is perfect. But the conexion is very very bad. Is trash

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for taking the time to share your review of the SoundSport Free wireless headphones. We are delighted to hear that you enjoy the battery life and audio performance. However, we see that you're having some trouble with the Bluetooth connection. We recommend updating the firmware of the headphones using a computer and our online updater - https://bose.life/2LYNuy8. Also, this may happen due to interference between the right earbud and your mobile device. The Bluetooth signal is first processed by the right earbud which is then streamed to the left earbud. The left earbud will drop out first if there is interference between the connection. We suggest that you keep your device within Bluetooth range and near your right side while in use. We appreciate your feedback and interest in our Bose products. Ashley - Bose Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best true wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality with amazing sound performance. I was skeptical that they would stay in my ears. But after a couple gym sessions they have never come loose or even wiggled. Best workout headphones I have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great pair of workout headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great sound amazing more bass then the Bose sports the true wireless frees work great the app sucks for it though don’t recommend using the app to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Regular User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had these earbuds about 2 months now. The only con that I have to say is that it’s not touch operate. But other than that it’s great. Music, fit and comfortable are great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get the sound you'd expect from Bose. My only knock is that when you make or receive calls, it only supports audio in the right ear. But the sound quality is unmatched. Also, it may not connect to Apple TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift to my sister. She immediately called me using them as a handsfree, and telling me how awesome they sound and how much she loved them. Bose never disappoints, and they did a good job again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably some of the finest earbuds I have ever worn. The sound is so crisp and clear and the base tones are fabulous. I would highly recommend these to anyone who enjoys good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great work great . I sweat a lot and they keep up. Only thing is need to have both head phones out the case even when you want to use only one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Missed the mark on these.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sound is awesome as normal with the Bose brand, sorry to say they missed the mark on style and size. Way to bulky for an earbud. Also it’s very hard to hear because of the influx of outside noise. Also disappointed that when using with your cell/calls, you’re only able to hear from one side. Yes, Bose you missed the mark.I ended up giving them to my little nephew…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose never disappoints with sound. But they look a bit clunky. They could be streamlined then the case would as well fit nicer in a woman’s purse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been a fantastic purchase. I have been looking for a wireless headphones that fit comfortably for years and theses have exceeded expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Awesome but battery life isn’t great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and will stay in your ear while working out or running. Downside is that the battery isn’t all that great. Will get about 3 workouts in before recharging

    I would recommend this to a friend