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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 9,161 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great audio quality, if size is not an issue it suits the best for music. may not be great for calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome for outgoing Activities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect but, I think it not best for long hours and I have experience some lag on sound while watchig movie. Nevertheless, always a fan of Bose sound quality tho.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my purchase. The sound that these produce is just amazing. Weather sitting at your desk at work or out for a jog these really come in handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth works great but not very well on airplane .. purchased in orange and I jam while i work super cool cant wait until newer model come out

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Sound and Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great audio and are more comfortable than I expected. Being and older rocker, their on-off and volume switches are obvious and easy to use for the older generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good sounds good..only thing that sucks is how much they stick out of my ear.. I can’t put my head against anything cause they stick out so far .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great earbuds. Great sound. They stay in the ears. The battery life could be better. They are em to lose charge in the cradle when not being used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound, clarity and noise canceling one expects from a Bose product. The in-case charging is a nice feature. Truly wireless. Purchased as a gift last Christmas and they are still a favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am contemplating between this and the apple airpods. Still not sure though as it keeps on falling on my small ear. Sound is great though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my boyfriend when he got out of the Navy. He said on his flight back home these were probably the best headphones he's ever used! He enjoys them more than his Samsung pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones. Some limitations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of these, which I use for workouts and commuting etc. I bought a pair for my wife. She wanted to use them with her Peleton bike, but she has issues getting both ear buds to pair with the machine. They work correctly 10% of the time, but mostly the workout can only be hear through the right side only. Another small inconvenience- phone calls are only heard through the right side, which is a bit different for folks that are accustomed to phone conversations in both ears.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great sound if you only plan on listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many bose products over the years but this one was an utter disappointment. The earbuds are slightly bulky and a bit heavy on the ear. The most annoying part is that you can only take calls with one earbud. Bose says they dont allow both side since there will be a lag. This is crazy considering the price and the fact that other earbuds that are cheaper provide this by default. I would not recommend these. Wait for the next generation.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello HMF21,

      Thanks for sharing a review of the SoundSport free wireless headphones. We're sorry to hear that you are disappointed with them. To clarify, the headphones were designed for single earbud usage while on phone calls due to the limitations of the Truly Wireless technology where the Hands-Free profile is unable to send call audio to the other earbud. We appreciate the review and this feedback is helpful to us. We appreciate the review, and if there is anything else we can help with in the future, please feel free to reach out to us on our Community: https://community.bose.com/

      Thanks again,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very happy with these ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he loves them. They stay in his ears when he uses them, but he can't wear them often because he needs to hear what is going on around him.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    They’re ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the only thing wrong with these head phones is the lack of bass but there’s comfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better wireless headphones I have owned. Battery life is good for 5hrs and recharge time in case is quick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small package, BIG sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing! Once you setup in the app, the sound is unmatched. They’re almost as good as my over-the-ear headphones. Powerful and noise cancellations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few things we have noticed. Great headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my husband. He uses them everyday. When I am using speaker phone and he is using the headphones it does not come through as loud as normal and makes me sound far away from the phone. If he uses them outside and it is windy it is really difficult for me to hear him while he is speaking; all I can hear is the wind blowing. Sometimes at random when they are on the charger and he is on a call it will mid call switch to the headphones. This could be an user error but it only started happening recently and we have had them for a year now. Overall he loves them and recommends them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that these might be too bulky for the gym, but they are working out much better than I had expected. I had the wireless Beats before these, and there really is no comparison. Bose blows Beats away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little uncomfortable but every wireless earbud I’ve tried has been uncomfortable. At least with these they stay in my ears when I’m on the treadmill. Quality of sound is beyond compare!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Simple but effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these ear buds. They’re on the heavy side but they stay in my ear as long as I don’t touch them. Used to hate dealing with the beats cord but no longer having those problems!

    I would recommend this to a friend