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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 9,161 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    They are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are ok. They are bulky and I have small ears and they are not that loud. Maybe they don't want us to hurt our eardrums? Idk.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they’re completely wireless, they do cut out on occasion but reconnect without any issue...sound is great for in ear and wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Makes my office work bearable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these buds is excellent. Syncing to my IPhone was simple as the buds walk you through step by step. I am so happy I purchased these as it makes my cubicle less industrial

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good ear phones. They are not for long hours due to ear fatigue. The sound is really good. They are not good at concealing sound, but they weren’t designed for that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Absolutely amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had headphones with such amazing sound and base that makes you say Wow. The only issue I have is the slight delay while watching movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these headphones and they were a great buy. The sound quality is amazing and very easy to program. Even though they are not noise canceling, you can barely hear the outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with these headphones. The sound quality is amazing. I also love the convenience of the headphones being wireless. It makes it very easy to workout. They are worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones good sound quality and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, but they didn't my wife's ears very well. defiantly worth checking out, if your looking for great sound in a wireless headphone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them aT the gym. They don't slip out when I get sweaty! This actually my 2nd pair. First pair was lost in a flood in my basement. Had to get another pair!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    True wireless Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! My wife and I work out and do half marathons and I don't have any issues with fitment or them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift for my husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a smaller version to the over the head Bose headphones my husband already has. Thought the quality wouldn't pack a punch but I was wrong. He loves them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this boss wireless headphones.. this r my second time I buy them...I enjoy them... they r the best buy. I would buy them again in different colors..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for Bluetooth headphones and want great sound, these are the pair for you. Comes with 3 different size ear pieces and easy setup with my iPhone and iPad. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound but bulky

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound on the Bose, but they are way too large for my ears. I use AirPods but use the Bose as a backup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So close to amazing...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds could be so perfect if Bose didn't mess things up! First off, form and fit on these are amazing. I tried the Jabra Elite Active 65t and found these to be superior in these areas. I love the portable carrying / charging case, very slick and functional. I loved the sound these produced and thought they looked great while being worn. Where Bose went horribly wrong with these is with regard to the phone call functionality. You are UNABLE to hear the conversation in both ears, just the right one. When you read forums where people ask about this, Bose says it is a "feature" and essentially you should be happy about it. I have used the Soundsport ear buds for several years now and they have always had audio in both ears for phone calls. I love this because I don't hear as well as I used to and it helps in noisy environments. I tried to love these despite this issue and just couldn't give in. A minor complaint was YouTube video and audio was not in sync but no issues with Netflix. Another small gripe is with all true wireless headphones. The lack of a cable that connects them means you can't sling these across the back of your neck when not in use. When you take them off you need to do something with them, which means putting them in their carrying case or your pocket. Not very convenient when you get a phone call and you need to get them out of their case. Bose could set a new standard by adding a removable tether to their next model. Get the best of both worlds when you want! Exercise with true wireless but walk around the office with them hanging around your neck if you like. Unfortunately, it's back to the Soundsport model for me.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Bradley,

      Thanks for taking the time to provide your review of the SoundSport Free wireless headphones. We're happy to hear that you're enjoying the fit and sound quality. It's unfortunate to see that they did not quite live up to your expectations. The headphones were designed for single earbud usage while on phone calls due to the limitations of the Truly Wireless technology where the Hands-Free profile is unable to send call audio to the other earbud. We appreciate feedback here, and if there is anything else we can help you with, please do not hesitate to reach out to us on our Community: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things withstood the test of time. I dropped them repeatedly and abused over and over and they just kept coming back for more!! Will buy again!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, great sound. Only thing I would change is to make a medium sized plastic cover, I have one side that makes my ear hurt. Could be just me though. Otherwise, A very great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose - SoundSport Free True Wireless Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. I had a defective pair and had to swap them out at Bestbuy. Always get the extended warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have to agree with a lot of the other reviews that these can hurt the ears after you have them in for awhile. Sound quality is very good.

    I would recommend this to a friend