Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 9,160 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift for my husband

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a smaller version to the over the head Bose headphones my husband already has. Thought the quality wouldn't pack a punch but I was wrong. He loves them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a owner of Bose 901 and 301 home speakers , I knew the quality that BOSE builds. these ear bud headphones are TOP OF THE LINE. I couldn't be happier. Once again BOSE delivers.....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the earbuds when listening to music, but not as much when talking on the phone. It would be nice if conversations came thru both ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are AMAZING! My ears are small and I have trouble using earbuds, but these are an exception. They fit well and feel good. The sound is just what you expect from Bose - excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever bought. They are IPx4 water resistant, 5 hours of playback time, and their sound quality is very good. I couldn't ask for a better pair of headphones .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife not sure if she would like them. She loves them and won’t ever be without again. The girl that helped us at the store was very helpful in trying to make our decision easier.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    They’re ok

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the only thing wrong with these head phones is the lack of bass but there’s comfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Ok for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Left ear bud would not always connect or would cut out. For the price I didn’t expect this.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Toz12. Thank you for reviewing the SoundSport Free wireless headphones. We are glad to hear you are enjoying the great sound quality. To reduce the potential for interference we also recommend keeping your source device within line of sight of the right earbud and keeping the earbud firmware up to date. Thanks for sharing your feedback. Have a great day! Best Regards, Greg - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great ear bud set. Downfall is u can only use right ear not both wen using in phone mood. Other than that be a 5star set

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them aT the gym. They don't slip out when I get sweaty! This actually my 2nd pair. First pair was lost in a flood in my basement. Had to get another pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this boss wireless headphones.. this r my second time I buy them...I enjoy them... they r the best buy. I would buy them again in different colors..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best ever.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best fitting device I've ever had. The sound is amazing. Crisp and clear. They connect easily and immediately. Would recommend to anyone who wants good quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound but bulky

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound on the Bose, but they are way too large for my ears. I use AirPods but use the Bose as a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Sport Ear Buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the great Bose sound that I am accustomed too. At times they feel a little loose in the ears but other than that they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, i returned it initially because it was a bit bulky for my ears. I got a different make and model i returned same day because it sucked. Bose as usual, the sound is AH-MAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose - SoundSport Free True Wireless Headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. I had a defective pair and had to swap them out at Bestbuy. Always get the extended warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Didn't know I needed it til I got them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is always buying me tech gear that I think he really wants. But I love these. So comfortable. So easy to use. Love love love these. Happy Birthday to me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this wireless earbuds the only issue is when you use them to speak on the phone only one works not both

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sounding earbuds

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried many earbuds but none of them comes close to Bose. The sound is amazing. My only complaint is that it's a little too big but you will get use to it. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound for music. Don’t buy if you watch video

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these recently. They have great sound. They feel a little heavy when in your ears. There is a 2 second delay between audio and video when streaming from YouTube, Netflix, etc. DO NOT BUY THESE IF YOU INTEND ON WATCHING VIDEOS WITH THEM. I returned these before the return policy ended. I instead bought the SoundSport Wireless headphones and they sound and feel so much better. Also, no video lag! Hooray!!!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello ClangNBang,

      Although I am happy to hear that you like the sound quality of your speaker, I am sorry to hear that you felt they were too heavy for your ears.

      You can use these headphones to provide audio for video, such as watching a movie on a tablet, howver, the quality of the experience - specifically, synchronization between audio and video—may be compromised. Truly wireless headphones are subject to some latency between audio and video. The latency can vary based on the device, operating system, apps, cloud based content, network infrastructure and headphones.

      If the issue still persists please give your local customer support center a call as they would love to help you.

      Thank you for taking an interest in our products and for providing a review for others.
      All the best,
      Tori Mae – Bose Customer Support bose