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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 9,161 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    How much I loved them until they were stolen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and good functionality. I was in love with these things until they were picked up and taken by someone to whom they don’t belong. I registered them they were synch to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be any happier with my purchase. You get so much out of them, with the sound quality, the bose app that'll help you locate a lost ear bud, the Bluetooth range. Just overall great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundsport ok but needs a revision

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    note 10 plus Bluetooth works excellent. Battery can be a bit better, works great in office environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expellat quality pair phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, they don fit in your ear canna., a bit bukky, but that is the syle it is and easy to find, nice they come in 4 collors, I ll best by had them n purple.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair that I bought. I bought these for my wife because the set I bought for myself were so good. I would not wear any other headphones that are truly wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Music is clear on low volume levels. Somewhat large fit for my ears even with using the smallest ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for a gift. Wife loves them. She said sound quality is better than the apple. FYI music plays in both ears. Phone conversation plays only in the right ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are super loud, they are very comfortable to wear specially when I end up falling asleep I can't even feel them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound and easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Bose has a excellent sound, and with this headphones the pairing and connection to any device is very easy. I used to listen to music, watching movies and talking on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for Christmas from my husband and absolutely love them. They stay in during an intense work out, the sound during a phone call is remarkable and they’re so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my wife. She loves them and uses them for work, home chores, and gym. I’ve tried them on myself when she’s not looking and they’re pretty solid earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not like any other. Although they seem bulky, they're perfect with great sound! Works for every type of situation!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great for workouts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is that the blue tooth link drops occassionly betweek the buds and the left side will go out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this item for me for Christmas to workout. Very comfortable fit and easy to work the app as well. I would definitely recommend them. I like than my beats headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much better than airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is much better than airpods. I use these walking around for work, taking phone calls is more clear for both me and the other end, and audio sounds much better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Could be better (more comfortable)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return these because they did just fit in my ears. Sound is awesome, but the shape could be modified to improve comfort!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound good, but that's it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problems with these have nothing to do with their sound. They have the typical Bose sound. I happen to like the sound of their in ears, so I really do like that aspect of these. The problem has to do with the functionality and fit of the headphones. I can't wear them more than 30 minutes without it bothering my external ears. I didn't have this problem with the Soundsport bluetooth. So these must weigh considerably more or something. The controls on the headphones are ridiculously hard to use. They are very stiff and do not respond immediately, so it's very easy to either blow your ears out or wonder if you've gone deaf. I could maybe live with all this, but the thing I cannot live with is the delay between the phone and the headphones. Watching video is impossible because there is a substantial delay between what is happening on screen and what you are hearing. I never had this problem with my old Bose Soundsport wireless. I've tried re-pairing and every other trick I could find to no avail. Add to that the occasional dropout between the two headphones and you now know why I am taking these back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound for music, only one earpiece for calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music sounds great!!! The bad thing is I can’t enjoy sorrowing sound calls. Only the right earpiece works during calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose seems to make the only wire-free bluetooth that truly has both noise cancellation *and* noise isolation. My single complaint is that only the right ear has phone capability.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great audio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset has great audio but this is the warranty pair. Glad I bought the extended warranty. One side just stopped working.

    I would recommend this to a friend