Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 9,160 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality! Very easy to set up. Also, the Bose app has a tracker for the headphones in case you misplace them. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have also been a fan of bose and this product has awesome sound quality as expected from bose. I only wish that there was sound cancellation option as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awsome crisp sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless head phones are the best I have ever purchased. Great for my morning runs and video viewing. Recomend to anyone looking to purchace good quality ear phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got these, charged them up and went and worked out. They stayed in my ear, no cord flapping on my neck and they sound amazing even through all of my huffing and puffing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Working great with Android

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pairing with Galaxy is good and sound quality is good as the brand name. Charging case also looks nice and LED indicator shows charging level of the case battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift for my dad and he absolutely loves it. It is comfortable to wear all day and great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best wireless I've used. I used Beats 3. I've dealt with poor hearing all my life, and the sound quality was noticeably better with the Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good. I expect no less from Bose. Only issue is when using phone, only right earbud works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent quality sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality sound, but need a longer charge on the headphones. Luckily, the case has four charges.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fantastic, But has a pretty nasty delay to it. If that is not important to you, I highly suggest them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really great buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Beats wireless and the controls wore out. Then I bought Bose SoundSport and the control wore out. So far I love these....great sound and handy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve had

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony noise cancellation headphones and had to upgrade to these Bose headphones. The depth and clarity is just amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for travel and being active

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got them and I love them. Easy to setup and start using right away. Great sound and once you get use to the buttons on the earbuds, easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great jogging headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have sensitive ears in terms of whether or not the buds bother my inner ear, these are awesome and despite running, jogging and jumping, they haven’t fallen out.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    It’s cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool once the firmware updates. Had a problem with the left but was fixed after the firmware and software updates.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome earphones !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my fiancé and he loved them. He uses them to work out stay in place! Also he misplaced them and you can find them with your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound is great but earbud is bulky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If these were not so bulky and had a more customizable fit, I would say they're worth the price. Sound is great and voice assistant works well. Adjusting volume and pause/play is easy with each their own button. However, I had to return because I couldn't get them to stay in my ear during workouts. The bulkiness adds weight and with my earshape it didn't workout in the long run.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Ronn, thank you for taking the time to review our product. I'm sorry to hear that the earbuds did not stay in your ears. We have 3 different ear tip sizes to cater for as many people as possible. However, we understand that this may not be suited to an individuals needs. Good luck in your search for a product that better suits your needs! Once again, thank you for your time. Have a great day! Kindest, Kerri - Bose Technical Support Specialist. bose

  • Rated 4 out of 5 stars

    Great BT headphones when you're on-the-go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of these headphones for sure, but I do wish both headphones were active when on a phone call, instead of just one headphone being active during calls, including when using the Zoom app on iOS (don't worry, they work normally when listening to anything else but active phone calls/Zoom, haven't tried with Skype or other similar services). Seems like something that should be easy for Bose to fix at this price point...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Ear Buds for grandson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my grandson to Best Buy to look for wireless ear buds for his birthday. He chose Bose because he could still wear them while working out and he loved the sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth device. One side occasionally drops the signal which might attributed to brief signal interference.

    I would recommend this to a friend