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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 9,161 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awsome crisp sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless head phones are the best I have ever purchased. Great for my morning runs and video viewing. Recomend to anyone looking to purchace good quality ear phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good. I expect no less from Bose. Only issue is when using phone, only right earbud works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!! Great sound and good outside noise reduction. I recommend these headphones for anyone going to the gym. Great connectivity!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got these, charged them up and went and worked out. They stayed in my ear, no cord flapping on my neck and they sound amazing even through all of my huffing and puffing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    best sound quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good. Sound quality is very good. It's big for my ear.. but it's really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really great buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Beats wireless and the controls wore out. Then I bought Bose SoundSport and the control wore out. So far I love these....great sound and handy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound is great but earbud is bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If these were not so bulky and had a more customizable fit, I would say they're worth the price. Sound is great and voice assistant works well. Adjusting volume and pause/play is easy with each their own button. However, I had to return because I couldn't get them to stay in my ear during workouts. The bulkiness adds weight and with my earshape it didn't workout in the long run.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Ronn, thank you for taking the time to review our product. I'm sorry to hear that the earbuds did not stay in your ears. We have 3 different ear tip sizes to cater for as many people as possible. However, we understand that this may not be suited to an individuals needs. Good luck in your search for a product that better suits your needs! Once again, thank you for your time. Have a great day! Kindest, Kerri - Bose Technical Support Specialist. bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great jogging headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have sensitive ears in terms of whether or not the buds bother my inner ear, these are awesome and despite running, jogging and jumping, they haven’t fallen out.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    It’s cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool once the firmware updates. Had a problem with the left but was fixed after the firmware and software updates.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used different types of bluetooth headphones these are by far the best ones. They’re a little pricey but you get what you pay for. Sound quality is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth device. One side occasionally drops the signal which might attributed to brief signal interference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Ear Buds for grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my grandson to Best Buy to look for wireless ear buds for his birthday. He chose Bose because he could still wear them while working out and he loved the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great for working out and just to wear on your commute. Sound quality is exceptional. I recommend over the apple earbuds any day of the week.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, but you expect that from Bose. The fit is comfortable. My only complaint is with battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of headphone from Bose and let me tell you what these are amazing. Definitely a different feel but the sound from bose is the best in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for music, horrible for video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are great for just listening to music. The sound quality is awesome and the app works very well. The charging case is also well designed and syncs to my phone as soon as I open it. However, I mostly watch videos on my phone so the 2-3 second lag is very irritating and makes them useless to me 80% of the time. Something to consider but overall a great sounding product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love the sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. I use them every day but they are a little bulky and hard to keep in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bose!! Crystal clear music... if you want to close your eyes and feel like your at the concert these are the set you need!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they don’t get out of place when running or working out. You are able to take phone calls with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would be bulky but once you have them on you don’t notice at all. Excellent sound and love the feature of locating them in case you misplace them.

    I would recommend this to a friend