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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 9,160 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound. Left bud will go in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound of Bose. The tech in the left earbud needs some work. Goes in and out often.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Geat true witeless earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very comfortable. Draw backs would be that they make you look like shrek and also only the right side works during calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use love them. No wires no worry, sound cancelling is great, and they are perfect for any type of activity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound super clear, easy to connect and really cool app to find them when they are lost!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds is great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy another pair to give out for Christmas I just left the sound in the base that these headphones have a great Gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and easy to setup. Did have is disconnect but reset the blue tooth and it’s been fine

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great sound and comfortable fit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones. They fit comfortably. I wish the volume can be turned up more.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Mikeh,
      Lovely to hear that you like the fit of your SoundSport Free headphones. To enjoy an adequate sound volume, make sure the volume on your device is turned up. You might also want to try different apps or devices.
      Have a great day!
      Tessa - Bose Customer Service bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best name in sound and these earbuds are excellent for working out at the gym or when the need for clear crisp music is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound as expected from Bose however, I do a hr of cardio 6 days a week, lots of sweat. Tried the adjustable plastic ear things they come with and they fall out. I never feel a secure fit. After 2 hrs at the gym, battery dies. Tries exchanging them and I was refused b cuz it was over the 14 days. Now I'm stuck w a 200 pair of crap ugh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones and they are wonderful. The quality on them are awesome. Would definitely recommend them as a gift this Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. The fit isn’t movement proof. The power off isn’t intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose headphones are great for working out or just a walk. They are easy to pair with phone. Great sound for music and phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    second pair for the SO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stands out even more with non black color but heck, either way it's an unusual sight still. great sounding earphones as most Bose products are.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Left earbud is not connecting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and the sound when they can get both connected because the left earbud is continuously getting down and it's really hard to try to get it connected back, specially when I want to connect them to my Samsung smart TV. Also they don't last more than 4 continuous hours of work. For $200.00 I expected better quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, bad when sweaty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and would stay in for most part but would start to slide out during tough workouts

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones make working out a breeze! I don’t have to worry about them falling out or getting the wire caught in something

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but bose products have never let me down. Sound good and work well. Use them for gym headphones so no wires getting snagged

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect wireless headphones recommended by your Best Buy staff! Thank you very much and Bose keep up the good work!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clear quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is definitely bose quality. My only complaint is that sticks out on your ear too much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Great sound quality. Was everything that was advertised. Would recommend to anyone and everyone.

    I would recommend this to a friend