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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 9,160 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A little to big and awkward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the performance sound and the way they fit into Charger case just a little bulky

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds work great. Love that the case is a backup battery that will recharge them even if not plugged in. Well a couple times it will.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful wireless earbuds. Easy to insert in ear, comfortable to wear, and has a great rechargeable case that has many hours of back up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, But Sound Drops Very Often

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds fit nicely and the sound is awesome when both buds are in sync. However, the Left buds Drops the sound often and it can be for a second or minute. Tried everything on the Bose Community site recommendations but still does not work. Thinking to trade them in for something else. I would not recommend them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and very convenient to use the only downside is they don’t work if they get too hot for instance- in the sauna

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are wireless with amazing sound. Best headphones available

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best for music and talking i use it when I ride my Harley and I can still listen to the music

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect. I'm a little hard off hearing and they work perfectly for me. Very comfortable also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Husband loves them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these. He has gone through more headphones and buds then I can count and these are his favorite! Can’t go wrong with Bose

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Running buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to wear when I run. They are easy to use and stay in your ears. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good SoundSport for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound of music very good, but very hard to press for answering when have incoming calls

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Connection, Price

    Rated 4 out of 5 stars

    A for...Bose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying these, I ended up returning all the truly wireless earphones I had bought, except for Jabra Elite Sport 65T for a few reasons. Firstly, I cannot return them anymore. They give me above average microphone call quality. And when there is no sound imbalance between Left and Right earpiece which occurs randomly sometimes when taken out of the case, they sound great and fit my rather big ears fine. I tried a lot of others. Apple AirPods sound okay but they fall out. JayBird Run had significant Bluetooth issues. Jam sounded fake. Liberty Air microphone quality was good and touch controls weren’t as magical as I had wanted them to be despite great sound. They also didn’t fit my ears well. Lastly, ZOLO Liberty came very close to checking all boxes but the microphone on them was also terrible. However they sounded great and fit great. SoundSport wireless had wires. They all went back. Search continued and I finally bought these. Just wanted to give this over drawn out introduction because you may be in my situation right now and it might help you skip steps. So, here I am, now wearing the SoundSport Free. Pros: 1) Great sound. It’s very similar if not the exact same sound you’ll get from SoundSport Wireless. 2) Great and comfortable fit. My ears are very challenging to most earphones but I’m in disbelief how well these fit me. The older StayHear tips didn’t fit me at all so I was always hesitant to buy Bose earphones after testing their SIE2i. So, if SoundTrue Ultra, SoundSport Wireless fit you well, go right ahead. Neutral: 3) Battery life: plenty of charge (13-14) hours until the case must be charged using a cable. For most this should be more than enough. But AirPods clearly win in this department. Cons: 4) Call quality: it is average. Unfortunately the call audio is mono (right ear), and I wonder why they decided to make the right earpiece as the Master and the Left as the Puppet. It’s more natural to hold phone conversation with earpiece on the left ear. But the microphone is about the same as AirPods. No wind rejection but it’ll do. Jabra Elite series is a clear winner in this department. 5) Price: At $200 it’s simply asking a bit too much. For $150 it’s still pricey but I bit. For anything under $150 these are a steal. TL;DR: Excellent build, sound, fit, and comfort. The call quality is average and call only plays in right ear. Great value for money, if you find them on sale for under $150. Paying $200+ is ridiculous in my opinion. Lastly, I have yet to experience any connectivity glitch. The initial firmware update was slow though. If they start acting up, I’ll update this review and reduce the rating to 1 star as it’s unforgivable to have any Bluetooth glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to hear music on these. Good investment. Highly recommend for any gym rats out there

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound, wish they were smaller. I still would by them again as they sound great

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Second Pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost one and I like them so much I purchased a second pair. The reason I like these is because of the way they fit in my ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    You will like them..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and stylish. Musical instruments sound awesome and calls are crisp..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Bose products. You can beat their sound quality and these are no exception!! Definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use good sound reliable product, a little more bulky than apple earpods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name says it all. Quality and sound is great. Easy to sync with all my devises Apple, Samsung and android.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    l very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lil compact wireless HP including the charging case u never b without power.

    I would recommend this to a friend