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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 9,161 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Good but not for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Great if you are a light exerciser. I was disappointed thay the buds would not stay in my ears (with the clips) during a vigorous walk. They would not stay synched with my new ipod. Troubles all around and it was pass the return policy. Not happy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones I ever had. There are easy to use easy to install and once installed they stay put. The sound is outstanding

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Buttons are not very responsive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite three different sizes, the fit is uncomfortable and not secure enough to trust when doing sports. Sound is Ok, but not what I expected for $179. Definitely overpriced. When paired with one device does not easily unpair when you want to use it with a different device.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi George,
      I'm sorry to hear that you are experiencing some difficulty connecting to a different device. You can pop your SoundSport Free into pairing mode by pressing the button until you hear 'Ready To Pair'. You can also use the Bose Connect application to toggle between your paired devices. You can download this application in the Apple or Android Store.
      Thanks!
      Kerri - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear piece - sound is amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing, but have to take the time to figure out which insert piece works best for you ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphone...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. Excellent sound. Sound controls a little difficult to work. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works very well for listening to music and talking on the phone terrific product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear buds, I don’t know how I ever did without them. Easy to use and very comfortable.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good for working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok could have made the volume go a little louder an with noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Bose is a Bose...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Awesome. Always wanted something like it and choosing Bose wireless headphones was the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has the best sound out of the true Bluetooth wireless headsets out there. They are a bit bulky but they are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color. And the sound it’s awesome; oh it’s BOSE

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear phones sit conformably in the ears and are very good for work out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed by Bose Yet Again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start? They feel very cheap and plastic and the sound is mediocre at best. Quite surprising considering Bose products have had a pretty great reputation. The cost for these is just silly with what the earbuds lack. It seems in recent years, Bose is relying more on their name than the quality of their products. Apple owners beware, if you’re connecting these to your Apple device, you will not be spoiled with features of AirPods. There is no auto detection when they’re in your ears, controls are incredibly problematic and limited, and you can’t have the left earbud in without the right. Callers complained they couldn’t get over the tinny echo of my voice and the sound quality itself is horribly lacking. I ended up returning these and buying a competitor’s earbuds. No names mentioned (hint read above), but they were far superior in every way. These are a hard pass.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to return these because my job is so loud I couldn’t justify keeping them but they are great ear phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with great sound. The most consistent and quality wireless ear buds that I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound out of these ear buds is truly amazing. Only thing missing is active noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a Christmas present. I am so impressed with them I am going to purchase a set for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievable sound comes in small packages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds provide incredible sound. It is excellent for any device but especially for smart phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose ear buds - ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought first set 3 weeks ago but after a week started to have issues. First the left ear bud would disconnect almost every time I used it. And sometimes reconnect by its self and others times had to turn off and on. Then started to crackle in that same ear bud so I returned for another set. I hope these work ok. Other issue is the volume button is to hard to push. Need to take the ear bud out to change

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Other Great Bose Product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they are a bit large coming out of the ear. But the sound is in-creditable. Love Bose! Cant go wrong.

    I would recommend this to a friend