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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 9,160 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound is incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so crisp I had purchased another brand, but hands down these are the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are great headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For truly wireless headphones these have plenty of base and overall sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for gym, work very well, great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great sound and everything but they don’t stay in your ear very well

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and doesn't fall out. Can also use just 1 ear bud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and much better then I thought they would be. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best wireless headset out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best wireless headset out there! Tried most of them and nothing compares

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first bose earset and im amazed with the sound and quality. Best buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprise at the sound quality and couldn't be more happier with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wonderful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very clear when you hear people talking to you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product excelente ear sound clear . Bose Is al wistfully mi Bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound great but better for bigger ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the sound but difficult to secure in small ears especially with running

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones I’ve ever owned. Comfortable and lightweight. Just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Soundsport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves these buds. Work out all the time and they don't come out. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and really enjoy my earbuds. The sound quality is one of the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds worth my money the sound is nice and clear with a nice bass to it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for listening when you workout and just need a noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing... they are everything I have wanted in a pair of headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good value for the money and sound quality is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not as great as I expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an okay but not a great headphones. I paired to my iPhone but sometimes it would disconnect from the phone while I am using it, and when I try to connect again it wouldn't let me. Not what I was expecting from Bose headphones!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there,

      Sometimes if you are facing issues with your headphones a quick refresh helps. We can do this by updating the firmware at btu.bose.com. Another great thing to try is clearing the Bluetooth pairing list. Press and hold the Bluetooth button for 10 seconds and the headphones will tell you when it is cleared.

      If you still have issues after this, please give us a call as we would love to help. You can do this by clicking this link here: http://bose.life/globalsupport, selecting your region, scrolling to the bottom of the page, and selecting contact us. If you are in the US or UK you can also reach out via Facebook or Twitter and one of our team can help you there.

      Kind Regards,
      Tori Mae - Bose Customer Support bose