Customer Ratings & Reviews

These r the best wireless earphones I’ve ever had. They r amazing.

Audio: Superb. I own several headsets (Sony, Beats, Sennheiser, Bose, Apple) and these are excellent. Perfect for those that are athletically active with sound that's delivered crisp and clear, pleasing bass fans such as myself. Comfort level is outstanding and controls are relatively easy to use (some effort pushing the buttons and there is a slight delay on the actual volume control adjustment time, though not a big deal). These are not noise cancelling, but if you're someone for example who jogs where cars are, etc., these block out enough sound, but let in enough noise to keep you cognizant of your surroundings. 5 stars here for the use their intended for (they are named "SoundSport"). Video Audio: Yes, there is a delay - but here is where it resides. If you're using your Phone or Tablet to watch video on a site like YouTube, you most likely will notice the delay in voice to mouth (on either an LTE or WiFi network connection). It's aggravating. However, when I run the same video on a laptop or desktop - there's no delay (same WiFi network). If you have a video that is downloaded, you will not notice a delay at all, no matter the device. With that said, if you're an avid YouTube watcher who uses a phone or tablet for those videos - I'd recommend against purchasing these. 4 stars here - and less if you're someone who streams video to one of the device types I mentioned. Case/Quality/Battery/Comfort/Conectivity: Typical Bose quality - very good to excellent. In ear the buds are extremely comfortable and the battery meets the Bose listed duration time. The case is great (though it will never beat the Apple AirPod case - but again nothing will), charges quickly, and easy to pack away and not worry about charging for the day. Connecting to devices is simple, and the Bose app will update the firmware of the buds over bluetooth - convenient for even the non-technical person. I haven't personally experienced any drops, which have been reported by others, but I wouldn't doubt those issues usually due to interference - something that simply can't be avoided (though some may be worse than others). 4.5 stars here because it's not the Apple AirPod case. Overall: I'm giving these a 4 star rating because they're not perfect for all intended use. While it covers most of what I personally intend to use these for, it's disappointing to witness issues right out of the box regarding video audio delay on portable devices. This issue can be remediated via a software update, but I'd recommend that Bose properly test out 'all' device streaming before releasing future updates. If you're someone who plans to just use these specifically for the audio experience of music, then I'd highly recommend them. You won't experience the drag of wires, uncomfortable ear hooks, or the concern that they may fall out. To summarize, great for those athletically active or music-holics looking for a smaller footprint to carry around, and bad for those looking for a great 'streaming' video experience on 'portable devices.'

Great sound. Great value compared to other similar headphones.

There really is nothing on the market that compares to these!

Love the earphones perfect for work and awesome sound.

Best headphones I’ve ever brought. Worth every cent, highly recommended.

I was always impressed by the quality of sound and noise cancellation that other Bose headphones provided so when I saw these I jumped at the chance to purchase them. Needless to say they were extremely sub par by ANY standard. My first pair worked well for about 4 months but then started dropping the connection from the left earbud. Right off the bat you notice that there is no noise cancelling or external sound dampening at all. Using them on a plane does little to drown out the engine noise. They also suffer from latency when watching video which is annoying but tolerable. I run and bike and really enjoyed the true wireless but when the connection issues started things went downhill quickly until the left bud wouldn't connect at all. I also noticed that when setting them in the charger I would have to wiggle them consistently to get them to charge. Finally, I thought maybe it was just a faulty pair so I gave up on them and purchased another pair hoping for better luck. I had read the reviews and noticed that others were having similar issues with theirs but I forged ahead anyway and purchased another pair. I ran into the exact same issues, only difference was these lasted 2 months before suffering the same fate as the previous pair. It really is such a let down. I wanted to love these headphones and enjoy at least a couple years with them but no such luck, not even close. Shame on you Bose for charging a ridiculous amount of money for such a substandard product. These lack every bit of quality that exists in your other products and that truly sucks.

I was actually amazed on the sound, love that it’s wireless for me that was a plus.

Good quality sound. Easy to use. I would recommend these to others.

Was really excited when I finally purchased these Bose Soundsport Free Wireless headphones. I had been wanting them for a long time and had always thought that Bose produced top of the line products. Well, evidently I was wrong. They were greatly disappointing....from the very beginning I had trouble getting one of the earbuds to work at all. Turns out they weren't syncing. Did the suggested troubleshooting provided on the Bose website (the fact this is available tells me this is a known issue to the company). The suggestions in some cases worked but it was very temperamental, unreliable, and way too time consuming. Also tried some online troubleshooting and that wasn't much more help outside of confirming that I was not alone when it comes to this issue. In the instances I was able to get them to sync the quality of the sound was way lower than expected and tended to be glitchy - the nondominant earbud would randomly lose connection, sometimes dependent upon movement and sometimes not. I eventually decided to return them. With how expensive they were, I would expect them to work perfectly. Just simply disappointing.

Great item, easy to pair. Sound is fantastic! Would buy again.

These are great for doing basically anything without the wire getting in the way

The headphones work great for exercising. The comfort and reliability is amazing.

Absolutely love these. Better than the galaxy buds. highly recommend.

Great headphones. They are very comfortable in my ears and easily connect.

These ear buds are not for non rockers. When you set these up be ready to rock.

I like these because the sound is good but they stick out of my way a good amount and they don’t have the noise cancelling feature so I can still hear everything around me which is what I didn’t want. Overall they’re good

Great headphones for the gym, don’t come out and great for leasining to music.

The sound is great with no decrease in sound quality at increased volume

Love these ear buds! Clear sound. They are the best ear buds I have purchased.