4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 9,160 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They are very comfortable in my ears and easily connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset, good quality and better sounds!! Not disappointed..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome and easy to use. So will recommend for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    NOT great. Just OK.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Ive had these since August. They started out pretty great. Connected fast and the sound was a little above average. Just a little compared to a lower priced one that I had exchanged these for. The ear peace is slightly too big or too little and nothing in between and they feel as if they are always going to fall out when I'm sweating. And one has about 3 times since I received them. The battery started charging to 100% but over the past 3 months, they only charge up to 60 sometimes, or 80 and that's charging them ALL night. For the price, id expect these to last a little bit longer and ESPECIALLY these being BOSE. I wouldn't buy these again but im stuck with them. :-/

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Joe,

      Thanks for providing your review of the SoundSport Free wireless headphones. It's unfortunate to hear about the trouble you're having, and we are sorry for that. The three different size ear tips are what we have available currently but we appreciate the feedback.

      It seems like your headphones may require service and we have warranty options available. If you're interested in finding out more information, please feel free to reach out to our service so we may assist.

      Contact info:https://bose.life/2v8YQJ0

      Thank you again,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for activewear and for use when working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about these earbuds. Sound is magnificent!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality than samsung my husband is very happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Was easier to get connected with IPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for a teenager, had the product about 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great with no decrease in sound quality at increased volume

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound and fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had few wireless ear buds and I run alot. These fit perfect and not lag.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose wireless

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the great technology this portrays.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality is amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair. Sound quality is superb. Not distorted. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 4 out of 5 stars

    Good Sound Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio: Superb. I own several headsets (Sony, Beats, Sennheiser, Bose, Apple) and these are excellent. Perfect for those that are athletically active with sound that's delivered crisp and clear, pleasing bass fans such as myself. Comfort level is outstanding and controls are relatively easy to use (some effort pushing the buttons and there is a slight delay on the actual volume control adjustment time, though not a big deal). These are not noise cancelling, but if you're someone for example who jogs where cars are, etc., these block out enough sound, but let in enough noise to keep you cognizant of your surroundings. 5 stars here for the use their intended for (they are named "SoundSport"). Video Audio: Yes, there is a delay - but here is where it resides. If you're using your Phone or Tablet to watch video on a site like YouTube, you most likely will notice the delay in voice to mouth (on either an LTE or WiFi network connection). It's aggravating. However, when I run the same video on a laptop or desktop - there's no delay (same WiFi network). If you have a video that is downloaded, you will not notice a delay at all, no matter the device. With that said, if you're an avid YouTube watcher who uses a phone or tablet for those videos - I'd recommend against purchasing these. 4 stars here - and less if you're someone who streams video to one of the device types I mentioned. Case/Quality/Battery/Comfort/Conectivity: Typical Bose quality - very good to excellent. In ear the buds are extremely comfortable and the battery meets the Bose listed duration time. The case is great (though it will never beat the Apple AirPod case - but again nothing will), charges quickly, and easy to pack away and not worry about charging for the day. Connecting to devices is simple, and the Bose app will update the firmware of the buds over bluetooth - convenient for even the non-technical person. I haven't personally experienced any drops, which have been reported by others, but I wouldn't doubt those issues usually due to interference - something that simply can't be avoided (though some may be worse than others). 4.5 stars here because it's not the Apple AirPod case. Overall: I'm giving these a 4 star rating because they're not perfect for all intended use. While it covers most of what I personally intend to use these for, it's disappointing to witness issues right out of the box regarding video audio delay on portable devices. This issue can be remediated via a software update, but I'd recommend that Bose properly test out 'all' device streaming before releasing future updates. If you're someone who plans to just use these specifically for the audio experience of music, then I'd highly recommend them. You won't experience the drag of wires, uncomfortable ear hooks, or the concern that they may fall out. To summarize, great for those athletically active or music-holics looking for a smaller footprint to carry around, and bad for those looking for a great 'streaming' video experience on 'portable devices.'

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST WIRELESS - GREAT SOUND

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphone have a great sound and are perfect for working out!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these. Better than the galaxy buds. highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best and not loud bleeding on sound, they good brand but not headphones

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for sharing your review of the SoundSport Free wireless headphones. We're sorry to hear that these headphones didn't meet your expectations. These headphones were engineered to provide full, rich audio quality. Since this wasn't your experience, we'd love the opportunity to learn more, and see if we can assist in bettering your experience. Please give us a call. You can find your local contact info at http://bose.life/1mHdI71. Once you have selected your region, select Support, then scroll down and select Contact Us. Best regards. Brian - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. Great sound and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds I've ever had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very pleased with my bose earbud they do not fall out & they sound great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PERFECT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these are perfect for ear buds. Best I've heard yet

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. Easy to use. I would recommend these to others.

    I would recommend this to a friend