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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 9,161 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will Buy anotherone great product u can’t hear nothing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have ever used! I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you cannot go wrong with choosing bose. good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good Sound, but not great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a couple of months now, and the sound in them is fantastic for a set of wireless earbuds. Unfortunately they don't fit in both of my ears securely, and have fallen out on a couple of occasions while running. The store did not offer the ability to try them prior to sale, instead offering a 14 day return policy, which would seem reasonable enough except as you wear them more the tips seem to get more oily and tend to fit looser in my experience. Hopefully someone will make an aftermarket over-the-ear adapter soon because it's a lot of money to spend on something you're not entirely happy with.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Goerge,

      Thank you for the review of the SoundSport Free wireless headphones. Sorry to hear that they did not live up to your expectations. The headset comes with three different ear tips, what was your experience with them? We would love to hear from you and take an opportunity to see if we can help you enjoy your headset more. Please contact your local Bose technical support at your convenience. Contact information can be found located on the Bose website.

      Thank you again,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Couldn't be Happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase, great quality and sound. I use them every day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear phones are great and have no lag in sound when watching videos. The only complaint I have is that there isn’t hardly any bass in the earphones as compared to Bose. I still returned the Bose ones and kept these bc of the lagging issues with the Bose ones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earphones por sport, I like running with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cool awesome good value good sounds easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality. Great Sound. Recommend Bose. Top Pick.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what you would expect from Bose. Great battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Wireless Fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased these on Saturday and REALLY wanted to like them. I have been a Bose fan for years and after losing the SoundSport Wireless Headphones I decided to upgrade to these. Not only am I disappointed that you can only make and receive calls with the RIGHT earpiece, but the LEFT earpiece continuous looses connection while playing music. This just happened as I was on my lunch hour and since I do not carry the case (as I was away for 60 minutes), I was left listening to music with only on ear piece working. NIce try, but I will be exchanging and going back to the SoundSport Wireless Headphones.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Lauren. Thanks for reviewing the SoundSport Free wireless headphones. We are happy to hear you are such a fan. You are correct, these headphones were designed for single earbud usage while on phone calls. In regards to the dropout issue you've described, you may experience this in one or both earbuds based on select listening conditions. Here are potential solutions to help mitigate this and help you enjoy them more: http://bose.life/2zKQ2wk. Thanks for sharing your feedback. Have a great day! Best Regards, Greg - Bose Support Bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual this is Bose product ? Very well made and durable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My kid loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. The clarity is astounding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lite for running and waterproof for does raining days

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product and the sound is perfectly good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bose soundsports !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear pieces, sound quality is superb !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a pair of true wireless headphones for work. I could not of made a better choice. The price really fits the quality. If I had a complaint it would be size they are kinda big in comparison, but co-workers know I have headphones in and don't have a conversation without me knowing they are there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice pair of headphones with the Bose quality.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones, lots of bass, easy to install! A++++

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but too big

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound (it’s a Bose, after all!) but these guys are just too big. I returned them and bought the Apple EarPods Pros instead. Right size, and they don’t fall out when I’m exercising

    No, I would not recommend this to a friend