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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 9,161 reviews
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these based on the bose sound reputation and they don't disappoint. The best earphones I've ever had. Very easy to wear, and comfortable. Easy to use too - just put them in the case and plug the case in to charge. The bose connect app is clunky, and seems rudimentary in design and operation. Bose should work on that

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Unimpressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is nothing special. Lacks bottom end and volume. Bose wireless tethered around the neck buds are much better. Fitment is not comfortable for extended use. Brought them back the next day.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Rick,

      Thank you for providing your review of the SoundSport Free wireless headphones. We are sorry to hear that they did not quite live up to your expectations. We certainly appreciate the great feedback here as we continue to find ways to improve our users listening experiences.

      If you ever need assistance in the future, please feel free to reach out to us on our Community or by phone.

      Link to our Community: https://community.bose.com/
      Additional contact info: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, but only if you’re in a quiet setting because these don’t block out any outside noise. For the money I would have expected better noise isolation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price Doesn’t work very well with long distance If I am in another room and my phone is in another room it doesn’t get good reception . Buy Back Beats they work better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Looks great. Another great Bose product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these ear buds and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones. Very crystal clear!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose wireless headphone have an awesome sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love them. I would recommend these to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve seen some negative reviews on these earphones on other sites. I’ve not experienced any of what they say. They stay connected. I use them to exercise and I am dripping with sweat when I’m done. I’ve never had an issue with them quitting like other earphones. Amazing sound too. Sounds better than my car.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, long battery life, case charges headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I love it.... perfect sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for early fathers day gift, but hubby keeps complaining it looks bulky to his ears. He didn’t liked the design but he has no complaints on the sound though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not fall out of your ears when going for a run!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones Bose is my favorite brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable nice ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear phones wireless a d light weight easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fall out of my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot use these earphones as they won’t hold in my ears. They do work in my husbands ears so he acquired them since they didn’t fit me. Sound is great. Would recommend if they fit the ear canal.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Garysgirl.

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're happy to hear you enjoyed their sound quality! We are sorry to hear you experienced difficulty with the fit of the earbuds. This can definitely be frustrating.

      We would recommend trying the other two sets of StayHear + Sport ear tips included in the package to test out which one is most comfortable for you. Medium is installed at first, and there is also a small and large pair in the box. Please don't hesitate to reach out to our support team on the phone for further assistance at 1-800-367-4008. This team is available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day!

      Jesse - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most amazing earbuds. Excellent sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product and fantastic sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too Big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Bose makes great products. The sound quality was great and all. The pairing was pretty simple but the look was the problem. I guess I have small ears because those buds looked huge!

    No, I would not recommend this to a friend