Customer Ratings & Reviews
- Model:
- 774373-0010
- |
- SKU:
- 5876110
Customer reviews
Rating 4.4 out of 5 stars with 9160 reviews
(9,160 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life3.6
Rating 3.6 out of 5 stars
- Connectivity4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good Sound... Very Big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife who enjoys Bose products. The sound quality is pretty good, but the earbuds are very big and bulky. She would definitely enjoy them more if they were smaller.
No, I would not recommend this to a friendBrand response from Bose
Posted .Thank you for taking the time to write a review on your SoundSport Free wireless headphones, Cosagentgre. We're glad to hear that your wife enjoyed the sound quality of these earphones. We greatly appreciate your feedback regarding the design of the earbuds, as this helps our engineers improve our future products. Thank you again, and have a great day! Jesse - Bose Support
- Cons mentioned:Connection
Rated 3 out of 5 stars
Some issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to replace these due to the sound going in and out. They worked great for a few months, but not so much after that. Make sure that you purchase the protection with these.
This review is from Bose - SoundSport Free True Wireless Headphones - Orange
I would recommend this to a friendBrand response from Bose
Posted .Hello, Jojo. Thanks for sharing your review of the SoundSport Free wireless headphones. We're sorry to hear that your experience with them has not been ideal. We may recommend updating the firmware using our online updater https://bose.life/2LYNuy8. Additionally, this may be caused by interference between the right earbud and your mobile device. The Bluetooth signal is processed by the right earbud which is then streamed to the left earbud. The left earbud will drop out first if there is interference between the Bluetooth connection. We recommend ensuring that your device is within Bluetooth range and kept near the right side while in use. We appreciate your feedback and interest in our Bose products. Warm regards. Ashley - Bose Support
Rated 4 out of 5 stars
Great but rubber is not built to lasr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd pair. These are excellent, however the rubber wore out after couple of years. I used it every day so Im ok with the life of this product. This seems to be the case with a lot of bose products
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
I would recommend this to a friend- Cons mentioned:Connection
Rated 3 out of 5 stars
Not to impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left ear piece has a tendency to just go out, and come back randomly... I returned one pair because of this issue and got another, and still having the same problem..
This review is from Bose - SoundSport Free True Wireless Headphones - Orange
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Bigvern,
Thanks for taking the time today to review your SoundSport Free Wireless Headphones. I am sorry to hear that you are experiencing this issue and would highly recommend that you ensure that the headphones are running the latest software via the Bose Online Updater as well as resetting the headphones by placing the ear buds inside the case and connecting the case to a wall outlet via a usb charger and waiting 10 seconds before removing the usb from the charging case. Once this is done please wait 2 minutes before removing the headphones from the case.
If the issue still persists please do reach out to us via the contact us page on our website so that we can assist further.
Kind Regards,
Hector B - Bose Customer Support
Rated 4 out of 5 stars
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great but unlike my Other play sport By Bose these don’t connect to two different sources. Which I realize comes in very handy when using on computer and can’t use to answer an incoming phone call.
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
I would recommend this to a friendRated 4 out of 5 stars
excellent sound.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them during Christmas for my wife. Only six months with the wireless headphones and the left one is already not working. Sent them to Bose on a one year warranty replacement. Waiting to hear back from them.
This review is from Bose - SoundSport Free True Wireless Headphones - Orange
I would recommend this to a friendBrand response from Bose
Posted .Hi Vic,
Thank you for taking the time to review your wife's SoundSport Free headphones. I am sorry to hear that the left ear is not working. Please don't hesitate to contact us again if you haven't received your replacement within 10 days, we'll be happy to look into it for you.
Best wishes,
Anne - Bose Support
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Left Ear Bud Problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love Bose sound quality. Wholeheartedly dissappointed that left ear buds cut out sporadically whether music or call. I dont usually review comments about Bose because I know I love sound quality. In this case, should have read comments because lots of customers had same problem, older & recent purchases, of the Bose wireless headphones!! I threw away box as soon as opened otherwise I would have returned for refund. Dont buy these headphones
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
No, I would not recommend this to a friend - Cons mentioned:Price
Rated 3 out of 5 stars
Ok but not for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half the time only one of them works. It’s difficult to accept calls or press the volume buttons. Way too expensive for the limited use. Next time I’ll just get airbuds.
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi aarushing,
Thanks for taking the time to review your SoundSport Free Wireless Headphones. I am sorry to hear that you aren't enjoying the headphones and have encountered some Bluetooth issues and would love to recommend a few steps to help you resolve this. Firstly, please ensure that your headphones are running the latest software via the Bose online updater. I would also recommend that you clear the pairing list for the headphones via pressing and holding the Bluetooth button for 10 seconds, until you hear “Bluetooth device list cleared.” please also forget the pairing list from your devices pairing list.
If the issue still persists after these steps please do reach out to our customer support team via the contact us page on our website.
Kind Regards,
Hector B - Bose Customer Support
Rated 4 out of 5 stars
Overall nice wireless headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound quality of the wireless headphones my only issue is that the right and left ear piece don’t work independently of each other. I can’t charge the right while listening to the left!
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Not great for college students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was great like all Bose products. They do not have a long battery life on the case or EarPods. They also don’t stay paired to the phone. We needed to return.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was awesome, the quality of voice and to. not have the ability to tap on the ear bud to answer as you can with Apple ear pods was the deal breaker
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was awesome, the quality of voice and to. not have the ability to tap on the ear bud to answer as you can with Apple ear pods was the deal breaker
This review is from Bose - SoundSport Free True Wireless Headphones - Orange
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Sound great, horrible battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones themselves sound great however if you are not a frequent user the case and the headphones go dead within a matter of a couple days. I bought this to replace the tethered previous version which I had left in a restaurant and assumed were lost. However I got them back and noticed after 3 months of no use they were still charged in the “sold separately” Bose charger case. I reach for these occasionally and when I do they’re drained of battery. So I’m still glad I have the old ones around.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great for the price. Just wish both headphones had a mic. I usually have to have 1 side out while i work so once the right side dies thats it. But other than that the headphones are great. Take some getting use to when placing in your ear but overall excellent.
This review is from Bose - SoundSport Free True Wireless Headphones - Orange
I would recommend this to a friendRated 4 out of 5 stars
Bose soundsport
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the product for less than a year, it was perfectly fine but after that, the other half stopped working. Good thing, it was still still covered by warranty. Am waiting for an exchange.
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
I would recommend this to a friendRated 4 out of 5 stars
I like the headphones but not the charrecommenbest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome but the charger that best buy recommended doesn't fit the headphones, thank you for making me the wrong recommendation to purchase the charger for nothing because doesn't fit the headphones
No, I would not recommend this to a friendRated 4 out of 5 stars
Comfy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they do everything they say they're going to do My issue with them is that if you lose the right side earbud you have to buy a new set because they can't send you individual earbuds.
This review is from Bose - SoundSport Free True Wireless Headphones - Orange
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great sound but it ends there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound amazing, as you would expect from Bose. But this things stick out of your ear so far it feel so awkward. I returned them because of this reason.
No, I would not recommend this to a friend Rated 4 out of 5 stars
I love the Bose ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two sets of the Bose earbuds to get me through the day. I personally love them, but they aren't great for your phone call participants. The Plantronics are much better if you often make calls in noisy environments.
This review is from Bose - SoundSport Free True Wireless Headphones - Blue
I would recommend this to a friendRated 4 out of 5 stars
Great headphones for working out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using them for about a month and I love them. Bluetooth setup is only on your right ear though so any calls are only from right side. Same goes for music you cant switch off ears unless there both active.
I would recommend this to a friend



















