Customer Ratings & Reviews
- Model:
- 774373-0010
- SKU:
- 5876110
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 3.6 out of 5 stars
- Connectivity
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Meh-
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love these but the profile is pretty big- they stick out too far for my liking. Sound quality can't be beat though.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound but uncomfortable and expensive.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is excellent but they’re a bit bulky and felt unstable when using them while exercising. Hard to justify the cost.
No, I would not recommend this to a friend Not quite perfect for small ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently I have tiny ears. The small fitting is too small and fatigued my ears after a few hours of wear. But the medium sizes fin was too large for my ears.
I would recommend this to a friend- Cons mentioned:Connection
Refuses to stay connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great in theory, but fail to stay connected and require them being returned to the case to reset. This is quite inconvenient when running.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello mrbmlj. Thank you for your review of the SoundSport Free wireless headphones. We are glad to hear that you are enjoying them. To minimize potential interference, and help prevent loss of connection, we recommend keeping your source line of sight to the right earbud which receives the signal before passing it to the left side. Thanks for sharing your feedback. Have a great day! Best Regards, Greg - Bose Support
- Pros mentioned:Sound quality
Trying to love it but...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big Bose fan but i can't say the same for this one. Sound quality is still great but not as comfortable as their other products.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
There okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have good sound but while working out even with phone being close by the sound would sound staticy...
I would recommend this to a friendBrand response from Bose
Posted .Hi Jesca, thank you for taking the time to review our product. I’m sorry to hear of the issues you are experiencing with your earphones, this is certainly not normal. I would recommend reaching out to our Technical Support Team through our website where one of our agents will be happy to assist you! Once again, thank you for your time. Have a great day! Kindest, Kerri - Bose Technical Support Specialist.
- Pros mentioned:Sound quality
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They had good sound but lacked the technological options compared to others. Also unable to be very active while wearing they would slip and fall out.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Major, Thank you for taking the time to review our products. We are glad you like the sound quality from the SoundSport Free wireless headphones. We would recommend trying the different size tips included in the box to ensure you get the best fit. Kind regards, Vicky W - Bose Technical Support Team
- Pros mentioned:Sound quality
Great for music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are very heavy, and video sound is extremely delayed. The saving grace is the sound quality, but they become uncomfortable after prolonged wear.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello MWoods. Thank you for reviewing the SoundSport Free wireless headphones. We are glad to hear that you are enjoying the great sound quality. There will be an audio/video delay present depending on the source and compression method used. We can alleviate some of that delay via system updates. We recommend you keep your headphones up to date. Thanks for sharing your feedback. Have a great day! Best Regards, Greg - Bose Support
Great Item!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds!! They work great and are easy to use. You have to download the app on your phone and it connects fast with it. The only down side is it sticks out a little far from your ear but it is no problem for me!!!
I would recommend this to a friendnot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is great but not the best..battery last about 3-4 hours. case has additional capacity to fully charge the earphone twice. So in total you'll have about 10-12 hours of charge. Only right side works when making phone calls (i am very very sad about that part). I should have rather bought apple airpod. Definitely not worth $199. I will happily trade this with apple airpod since my main use of this product is to make phone calls. Won't recommend if you want to use this to make phone calls. if you mostly want for movies and music, i'd say go for it..
No, I would not recommend this to a friend- Cons mentioned:Connection
Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try this product and even passed up Apple air pods, and a new pair of Beats to buy these Bose headphones. Nothing but trouble with this product. Trouble with the connection, hearing others, others hearing me, having to constantly re-connect them, and the list can go on. Obviously I returned these headphone and bought Apple air pods.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Beau,
Thanks for leaving a review of the SoundSport Wireless Headphones.
We are sorry to hear that you encountered some issues that lead to you returning the headphones. Should you decide to purchase them again we would suggest updating the headphones as soon as you get them at btu.bose.com. After that there are some great tips on this page here: https://bit.ly/2IJKBRH that allow you to complete any needed troubleshooting.
Kind Regards,
Bose Customer Support
Retuned before I lost them
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from Bose soundport wireless but returned a few days later because I was so used to buds hanging around my neck that I wound unknowingly remove from my ear and basically let it fall to the ground. (Dummy). They don’t sound as good as the soundsport wireless and I experienced the same left ear bud slippage as soundsport wireless buds. I eventually purchased beats pro wireless and never looked back. Honestly I own several other Bose products and I really wanted these to fit my lifestyle but unfortunately the beats got them on this one
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Nice but not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound GREAT but only the right side has a mic to talk in. Also, you can’t use the left to listen to music without the right one in your ear also.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi! Thank you for your review,
The right ear bud is the master headphone and the left will receive the audio signal from the master headphone, which is why you need the right earbud in if you want to listen to music in the left earbud.
- Cons mentioned:Connection
Left side needs the right side in order to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try these new earphones, but after trying to use one side at a time, realized that the right side needs to be used along with the left side.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello bella. Thank you for reviewing the SoundSport Free wireless headphones. You are correct, the only earbud that can be used singly is the right. That's because the right earbud receives the signal from the source and passes it via Bluetooth to the left. Thanks for sharing your feedback. Have a great day! Best Regards, Greg - Bose Support
Works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds work pretty good. They're pretty expensive especially for the fact that if you're on a phone call, left bud apparently doesn't work. But it does work for music/books.
I would recommend this to a friend- Pros mentioned:Sound quality
Mediocre fit but good sound
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fit that well in my ear but sound quality is good. Wish it had a better form that is more universal for all fits
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound, terrible comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones produce amazing sound... but they're very uncomfortable. I tried them with different ear pieces, but they always hurt after 10 minutes.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Kalaniz,
Thanks for providing a review of the SoundSport Free wireless headphones. We're glad to hear that you're enjoying the sound quality. We understand however that you're experiencing some discomfort and are sorry for that. It's essential that the earbuds rest comfortably and securely inside your ears. Please contact us directly so we can take a closer look and ensure you're getting the most out of your headphones.
Contact information: https://bose.life/2LXQA9c
Thanks again,
Mohsin - Bose Support
- Cons mentioned:Connection
Cuts out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine indoors, but anything outside the left earbud cuts out frequently. Also, Ear Fatigue. After 30 minutes your ears start to hurt because of the design.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello. Thanks for sharing your review of the SoundSport Free wireless headphones. We're concerned to hear about the connectivity issues you've experienced, and would love the opportunity to address this concern with you directly. So that we can best work with you to find a resolution, we recommend contacting us directly by phone. Please give us a call at 1-800-379-2073. We are open Mon. – Fri., 9 AM – 8 PM EST. Thank you!
Good quality and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the three brands I tested these were the best with sound quality and output. The left earbud does drop connection from time to time.
I would recommend this to a friendConstruction worthy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for work in all weather. Lost one but I used my phone to locate it and found it right away. They are heavier then most, but I use them under my ear protection ear muffs.
I would recommend this to a friend