Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 9,161 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing... until they stop working.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and fit were amazing, didn’t even make it two years. Expected at least that from Bose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This headphones are simply great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought some of them in July since then I ve been experiencing a great professional sound In this time those were a gift I can say a great gift She just told me about it incredible sound very professional equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for the gym

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought these for himself, but I "borrowed" them for the gym one day and he's definitely not getting them back. These stay in my ears better than any in-ear type I have ever tried even while running. Love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound and comfort solid fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buds with one issue and reason why 4 stars is lack of ability to pair with more than 1 device. Would be nice to answer a call on cell while paired with computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased before reading reviews make great bluetooth for listening to music but to talk only one earpiece works...

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Sunshine, thank you for your review on our product. I'm glad to hear that you are enjoying listening to music through your headphones. The earphones were designed so they could mimic the Bluetooth headsets so were designed to only use one earbud. Once again, thank you for your time.
      Have a great day!
      Kindest,
      Kerri - Bose Technical Support Specialist. bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not bad but there were a few flaws

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was exceptional phone calls in one ear was annoying and would lose signal sometimes connection to the phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t go wrong with Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for these to go on sale forever! They sound great and I got them $50 cheaper than usual. Can’t wait for the wireless noise canceling earbuds to be released! Thank

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything but the battery life. Each charge was for about 2 hour play time. Returned them because I needed longer battery life. Ok for someone's workout tho.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound Bad Video Bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have good sound but the Bluetooth capabilities are as bad as other reviews say. It's like watching an old Bruce Lee movie.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv it. Dont have to worry about getting pulled back by string. Sad parts: only last 5 hours and if u dont make sure it stay in the ear it's easy dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Clunky and big.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things have good sound but are huge and made me feel like I looked like Shrek if I'm honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound as usual

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I did not like was I spent $217 for the product and it came with a 5 inch charger wire and no charger head for that much $ it should come with what you need 5 inch charger wire let's be real.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues charging. Also hard to cancel background noise. Did stay in ear well and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are perfect for everyday use, I can move freely from my desk and cell phone and still be listening to my favorite music. Before I was pretty confined and limited on my movements when working, cleaning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. I use it for work on occasion and it turns off/ disconnects after a while. Sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift instead of the beats the sound is nice not as much base but the Bluetooth disconnects randomly.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello there,

      Thanks for providing a review of the SoundSport Free. Sorry for the trouble you're having pairing your headphones. Please feel free to try the troubleshooting steps here: https://bose.life/2CBGG7m

      If you need further assistance, please feel free to reach out by visiting here: https://bose.life/2v8YQJ0

      Thanks again and take care,

      Mohsin - Bose Support bose

  • Rated 4 out of 5 stars

    Great Headphones. Bose Quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless headphones, I dislike the fact that only the right ear works when using it for calls. Otherwise, I would have given it 5-stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Reliability!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how stylish the product looks and it holds up pretty well too. It has been great using it so far and does a good job of producing quality noise output.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy gift

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave it as a gift... great item been looking for something like this for a long time now finally found it... price and performance has no comparison to any other brand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    sound is great. BUT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are hard to hit to adjust volume and change songs. Sound is quality as with ALL bose items.

    No, I would not recommend this to a friend