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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 9,161 reviews
  • Rated 5 out of 5 stars

    Best Sound Quality in a Wireless headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I upgraded from the wireless Bose speakers. Love both of them but love the ability to share the music with my husband without having our heads three inches away from each other.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good overall good connection but only will play if you have right side in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    gym companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best accessory at the gym my husband could have asked for such quality sound and awesome price can't go wrong with this product he thanks me everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not believe how simple they are to operate. Simply charge them in their case. Take them out of the case and they turn on. Put them back in the case and they turn off. They pair easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    High performance bad fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound horrible fit. The headphones constantly we’re falling out of my ears whenever I ran with them.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Anthony, thank you for taking the time to review our product. I'm glad to hear that you are enjoying the audio quality from your earphones! I'm sorry to hear that you have found your earphones fall out when you are running. I would recommend trying different size ear tips for a more comfortable and firm fit. Once again, thank you for your time. Have a great day! Kindest, Kerri - Bose Technical Support Specialist. bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not for outdoor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose products, though this one doesn't seems to be on par with Bose quality standards. Sound quality was good however had problems with left earplug connection, it keeps dropping off when using them outdoors. Tried firmware update, Bose connect nothing worked out. Returned them after a week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound and Fits very comfortably

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st pair I bought was The JBL free lost the most important one and the whole set was ruined these Bose ones have GPS find my buds and a lot more nice features would definitely recommend to anybody else

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses are clearly way to big for our ears. Great sound quality but too heavy, sometimes they fall off

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were a great product, but i returned them, as they stuck out of my ear quite a bit and were a bit bulky (including the case)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and better than expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and better than expectations. As always Bose has created an excellent product. One suggestion would be to provide a written guide instead of just QA’s that you can only look at one question at a time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish phone calls were in both ears, I guess it’s just like holding a phone to one ear anyway. Too much movement makes them slide out of my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    High frequency of disconnect with left ear bud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant disconnects with BT and lefy ear bud. Bose has no fix. Reset to manufacture standard several times, connected to Bose app and BT but problem still persisted. When they worked the sound quality was amazing but too many disconnects with left ear bud. Very dissappointing. I returned the product back and got a refund. Wait a year or two until Bose fixes the problem.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Audioholic,

      Thanks for providing your review of the SoundSport Free wireless headphones. Sorry for the experience you had. Aside from a dedicated support team, we have warranty options available if they continue to malfunction. If you ever need assistance with any of our products in the future, please feel free to contact our service team by clicking here: https://bose.life/2v8YQJ0

      Thanks again,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not comfortable in ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound but not comfortable to ear. Difficult to know if you have them installed in your ear

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go to headphones used when power walking and exercising. I like them because the sound is fantastic, they are wireless and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wireless bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I did not give it 5 stars is that they lose their charge if they sit in the case for a while. The over ear version never does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient to carry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know how to listen to the audio on flights, which is not good, should have a Bluetooth connector, other than that, it’s good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounded really good, the reason I gave it a 3 star was it would not stay connect to the Bluetooth.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Beck,
      thank you for taking the time to review our product.
      I'm sorry to hear that you have had such issues with the Bluetooth connection, this is certainly not normal.
      I would recommend reaching out to your local Technical Support Team for assistance.
      Once again, thank you for your time.
      Have a great day!
      Kindest,
      Kerri - Bose Technical Support Specialist. bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but they are large. I can sometimes accidentally knock them out of my ears

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great except This pair stopped working for some odd reason. I ended up returning them and got the same ones that have lasted me a long time now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Great and feel very comfortable in my ears.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I bought a set of Bose earbuds but they were too large and stuck out of my ears. My sister wanted them so I sold them to her and bought the Samsung ones and are very satisfied.

    I would recommend this to a friend