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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 9,161 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good qaulity sound but hard to stay in my ears no matter the size ear bud i used

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fit nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my wife who is small and had a difficult time finding any that were comfortable. The others we have tried were just too large and she has liked these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very "plug and play".... not very loud though. Download the app and it takes care of the rest and explains every function quickly and thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Not as Convenient as AirPods, Much Better Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both these and the AirPods, both of which I use with a Samsung S8. Both have their strengths and weaknesses, but overall the Bose are a better choice for Android. One of the Bose strengths is the sound quality. If you've used Bose before you know what you're getting: Punchy bass, slightly bloated mid-bass and rolled off highs. But in a pleasant way, if that makes sense. Compared to the anemic AirPods this is a welcomed strength. Comfort is good, but not great. They make my ears sore after a while, but I have yet to try the other size ear hooks in the package. Once they're in there feels like no chance of them falling out. If you exercise this is important, but it's less important to a desk-dweller like me. The charging case is handy but is a little too big to slip into a pocket. I had gotten in the habit of always taking my dental-floss sized AirPods everywhere. This case is sturdier and more suited to carrying in the pocket of a bag or backpack. One further advantage is Android integration. The Bose have buttons for volume control, pairing and one to answer calls or trigger voice recognition. Much more Android friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last forever. The bass hits hard. Noice canceling. Stays put in your ear at all times. Jumping rope, running, lifting. Great product. Better than paying 250 for beats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound as expected from Bose but very bulky. They feel heavy and are not that comfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound is goog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good... But, they look to big on my ears ... and hard to place them on my ears

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Vero, and thank you for reviewing our SoundSport Free headphones!
      We're very glad to hear that you enjoy the sound quality of this product, and are equally saddened to hear that you're having issues with the comfort/fit of these.
      This product comes with 3 sizes of eartips, which are small, medium and large.
      The placement and comfort in your ears are dependant on the eartip size that you use, so please ensure that you are using the most comfortable/best fitting size for each of your ears!
      When you have the right fit for your ear, not only will this improve the comfort and fit, this will also increase the quality of noise-masking, as this will create a better seal against your ear, blocking out more outside sound.
      We hope this helps you find a more comfortable balance for this product, and we wish you a wonderful day! bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is good but for use of phone calls the mono sound is disturbing .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Wireless ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for gifts. They were a big hit. They fit well and the sound is fantastic. The charging case makes sure they are ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daily item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this wireless headphone to use it daily and now i can't live without it. This is sweat resistant so perfect to wear during workout. I love all the bose items and always satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can wear only one at a time when working in the yard and still hear what is going on around me, or wear both for rich audio without ambient noises thanks to the noise cancelling!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ehh ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but way to bulky for me they stand out way to much

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, unless you are biking, the wind noise drowns out the sound. Also, when you are on a call you only hear through the right earpiece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, small, comfortable and excellent sound. The only thing to be improved... during the phone calls the left pod gets deactivated and the conversation just could be listened on the right side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As you would expect from Bose!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Fit is great, easy to set up and use. Instant pairing with phone and sound is fantastic. Used "Find my buds" feature yesterday and worked great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound great, but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality 10/10 Volume 9/10 Pair-ability 0/10 ONLY WORKS WITH PHONES! Does not work with Windows

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Charles.

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're happy to hear you're enjoying the earphones' sound quality.

      We are sorry to hear you're experiencing difficulty pairing the SoundSport Free with your Windows PC. While the SoundSport Free is compatible with Windows, the strength of the connection can vary by a few factors. We would recommend downloading the latest Bluetooth drivers from your computer manufacturer's website. An external Bluetooth transmitter may also improve your experience.

      For the best assistance, please reach out to our support team at 1-800-367-4008. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day!

      Jesse - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not what I excepted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn’t allow me to answer my phone but the sound quality it great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds only thing I don't like is whenever you get a phone call only the right side plays

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice wireless buds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is great . The only downside is they protrude while on your ears. Not as low profile as I would want them to be.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    High Expectations, Poor Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Bose fan for over ten years and never encountered poor performance from a device until now. The app is required to use it both on my iPhone and Samsung cellular phones, wherein it struggles most to connect with my iPhone to the point I use it solely with my Samsung. The final disappointment is the connection problem while playing music. The left bud will play music in "spots" wherein the music goes in and out regularly. At first, I thought that was how the music was recorded by the artist to create a unique effect until I purchased a competitor's brand of equal dollars- boy what a difference! I missed the deadline to return the Bose wireless headphones to a local retail store wherein I will have to deal with Bose's technical support to seek a resolution. Meanwhile, I have to listen to my boyfriend's "I told you so," heckles this year for Christmas. What a disappointment for sure. For the amount I invested in this device, I expected better performance without any hassles nor troubleshooting.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      We are sorry to hear that you are having some connection issues with your headphones. There are some great steps we can take to improve this for you. An update at http://btu.bose.com would be a great place to start. After this a Bluetooth reset of the headphones can be done. You can do this by pressing and holding the Bluetooth button until you hear 'device list clear'. After that delete the headphones from your phones pairing list and try to connect again.

      Of course if you need further assistance please give us a call as we would love to help. You can reach us here: http://bose.life/globalsupport.

      Kind Regards,
      Tori Mae - Bose Customer Support bose