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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 9,161 reviews
  • Rated 5 out of 5 stars

    Bose is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great until the button cover came off but bought newer Bose head phones model better than this model these were discontinued.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is great but the sound is not customary BOSE! I expected much better sound!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not there yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros I like the concept of earbuds charging in a case. Sound quality as good as sound sport wireless... Works with Apple Watch OS. Good for people who like to use only the right side to make calls in still environments. Cons Minimal interruptions every once in 30 mins. (1second gap) Only right side works when connected with windows. Lags when connected to my iPhone X. However when connected to Mac OS, it self-fixed its lag by forwarding the video. The right and left aren’t always connected, when taking calls only the right works. (Mic is also only on the right) Buttons are hard to press. (Risks failing) It has floppy feeling on ear, almost feels like will fall, but won’t unless you open your jaw and wobble your heads. In my honest opinion Airpods win the game by its firmware and uninterrupted right and left side connection. You can’t connect this one and another Bose headphone simultaneously on Bose connect app.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Leo7123. Thank you for sharing your review of the SoundSport Free wireless headphones. We're happy that you are enjoying the great sound quality. There is generally a slight delay with Bluetooth audio which can be noticeable with video sources. This can differ between apps/sources, though the delay may be more apparent with the SoundSport Free due to the true wireless technology. We appreciate you taking the time to share your feedback. Have a great day! Best Regards, Greg - Bose Support bose

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Do Not Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You pay for the name, not the product. These headphone were very, very comfortable and bluetooth calls were great and that's the only reason they got 2 stars. I had 2 pairs that I exchanged due to the fact that when I ran outside or worked with these on, they would cut out the sound between head phones. Do not purchase this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound quality good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m elderly and have some difficulty with the control button, could be user error. Overall happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    returned... can not be used independently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want new wireless ear buds that I can use only one at a time and have functions such as answering calls. I am currently using AirPods which do this, but am not happy with other aspects of them. These do not allow you to only use one bud. sound is okay, not as good as I hoped from Bose, but better than cheaper Sony/Jabra headphones.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Lizh1500,

      Thanks for providing your review of the SoundSport Free wireless headphones. We're sorry to see that you had to return them. We understand that they did not quite work out for your needs and we appreciate hearing this feedback. Just to let you know, it's possible to use just the right earbud while keeping the left earbud stored for charging.

      Thanks again for your interest.

      Mohsin - Bose Support bose

  • Rated 3 out of 5 stars

    OK but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay in your ear but are a little too big. The battery life is not as good as the apple air pods. I charge it up full and went on a long trip and in two, without use, the battery was dead. When you use it on a phone call, only the right ear works - should have the option to use both. I find myself turning up and down the volume a lot - I think there needs to be some improvement on the sound delivery

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Excellent but they dont stay on ear....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to click the buttons and they may fall off from ear. Sucks battery. I definitely don't recommend this product to buy and even i returned it. As i experienced the above things mentioned so.... ***sound quality is good***** It's BOSE i love their products but few of them have drawbacks on them other than the sound quality. Thanks!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Sathish,

      Thank you for providing your review of the SoundSport Free wireless headphones. We are glad to hear that you enjoyed the sound quality. We understand that they did not quite work out for you. We value your feedback here and see that you have decided to return them but appreciate that you were able to give them a try!

      Thank you again,

      Mohsin - Bose Support Bose

  • Rated 5 out of 5 stars

    I love them the sound is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair love them, list them some where in my house. Looked for them. For several months. Finally I realized I really enjoyed them. So I brought a new pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    mobility is limted wearing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound of course. Ear buds are hard to keep on. They push out of you ear. :(

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Redd, and thanks for reviewing our SoundSport Free headphones. I'm glad to hear that you loved the sound quality, and sorry to hear of the fit and comfort issues you've had. I would recommend that you try all 3 sizes of StayHear+ eartips that come with this system, and find a fit that is comfortable and secure for each of your ears!
      If you have misplaced or don't have these tips, please reach out to the support in your region for assistance.
      Thank you for your time, and have a great day!
      Liam W - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    They broke in less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound, the flexibility and the battery life. However, the right earbud (main one) is not turning on when I take it out of the charging case, and therefore they don't work. This happens exactly 24 days after purchase. I am going to Best buy today to return them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good packing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First usage did not find difference between normal head phone and this one Hoping to find better once I. Start using it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones, good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Only drawback is that the left ear piece is slaved to the right one, so the left one will not work by itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life could be long but 5 hours is good. Right bud for music and phone calls. Left bud for music only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love These!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a long time I was debating to get the Bose or the Ipods and I am definitely happy with my decision. The sound and bass on this thing is unbelievable. Best headphones I've purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it 5 stars but it is a bit bulky. Other than that it’s a great pair of headsets where I don’t have to worry about any wires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a Bose is a Bose is a Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bose quality, bose sound, bose experience. I can not fault it in anyway consistent and works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They were okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base was good, sound was good. Not great for hot weather. They stop working

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This is my second one, the first I returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for me some time ago and returned because I didn’t liked the absence of a power off button, this one is for my son

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Wireless headphones love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless headphones love them! I wanted the Apple air pods but my husband got these for me for Xmas very happy with them !!

    I would recommend this to a friend