4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 9,160 reviews
  • Rated 4 out of 5 stars

    Love these

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, my only wish is that you could talk on calls with both buds or/and choose witch side you want to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but right side wont work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but the right side headphone wont work , i dont k ow why, so i planning to return it. And maybe exchange it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    bose

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great look dumb, i love bose but these are too big

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kinda of leery on buying these buds but once I got them I got use to them and they are easy to put in your ears. I wish they would hold a charge longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones real good quality sound good effects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would go ahead and get the warranty, I use them mainly for work and had to get them replace and the warranty helped out a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging case doesn’t hold the charge very well and sound let’s in too much ambient noise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, not comfortable to my ears. Always falls down my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Bose soundsport wireless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product the left discount from time to time but I enjoyed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son love this item

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and performance in one set of headphones that gave him the pleasure of listening to his music either while at the gym or at the train.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not bad at all. Sometimes the sound quality/connection cuts in and out but all in all I enjoy using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much I purchase another one and I always rely on replacement just in case something goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great on the go set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and comfort. Easier to carry and no more tangle wires in pokect when stowing. Noise cancellation is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    If you like it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but it’s just a little bit too big

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    It’s good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is small and nice but at times it looses the Bluetooth connection.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Carlos.

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're glad to hear that you're enjoying the compact design of the earbuds.

      It is concerning to learn that you're experiencing difficulty with your Bluetooth connection. We would recommend keeping your device on the right side of your body when possible. This is because the signal flow from your headphones will go from your connected device to the right earbud, where the signal is processed and then streamed to the left earbud. Also, please try clearing your Bluetooth pairing list with the steps here: https://bose.life/2AgwDBb.

      If the issue persists, please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day!

      Jesse - Bose Support Bose

  • Rated 5 out of 5 stars

    Excellent sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with these. They "lock" into your ear nicely and have excellent sound quality. Noticed base level is a little high but that works well for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" TV is great, fit perfect in the living room. The sound bar is amazing will never watch tv without one again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great headphones with a weird quirk.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound - these are definitely Bose quality sound. The music is crisp and clear and is on par with every other Bose headphones I've owned. Battery- I haven't run into any issues with battery. They advertise 5 hours per charge and 10 hours in the case. I'd say that is accurate. Fit - the fit is a little weird. While the truly worked for us really cool, I do feel like these are constantly going to fall out of my ear. Not to mention it does look like to bolts sticking out of your head. I haven't had them actually fall out yet but, they just don't feel as secure as other headphones. Connectivity - the connectivity for these have been hot or miss. I got them connected to my phone first time but, I never could get them to stay connected to my computer at all. I like that you can cycle through devices with the button on the side. I did have a few issues with the headphones starting connected to each other. They would usually get back in sync within a few seconds but, it did happen more than once. Calls- this is my biggest complaint about these. When you connect to a call, the left earbud goes completely silent. Do if you usually take calls with your left ear and want these for that reason, these won't work. Overall great for music and the truly wireless feel is great. If your willing to look a little weird with large earbuds in your head and can deal with the occasional disconnection, these could work for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be absolutely perfect in phone could be heard in stereo. the only drawback for the cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Company has made me mad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first started buying the products from boes the company impressed me cause through your company I could get a brand new pair but the last two times I have gone in I have had to pay for a charger or they just opened the box and took the charger out which has made me kinda mad but the sound quality is really good and I love them the company just made me mad

    I would recommend this to a friend