Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 9,161 reviews
  • Rated 4 out of 5 stars

    Wireless Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Bose products got these wireless noise cancelling headphones for day to day usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers and microphone are great quality. When communicating don't have to raise voice or change pitch. The chargable earbud case is so convenient and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch sound in the true wireless class.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose sound sport are some of the best trie witeless headphones. The base is punchy, sound teproductuon is clear and clean. They ate worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Why?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother bought these earbuds for me for my birthday. I was excited to receive them since I had read good reviews about them and I knew Bose has really good quality. The sound in these is spectacular and I don’t mind the bulkiness at all. HOWEVER these bad boys do NOT sync up to videos especially on YouTube. Look, I’m a simple girl. I just want good sound and good quality. The fact that these $200 earbuds have a sound delay while watching videos is extremely annoying. These are too expensive to have such an issue. These have been out for some time so why hasn’t this been fixed? I’m very upset and I can’t believe I’m saying this, but I’m switching to AirPods for the better.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello pbj8,

      Thank you for providing your review of the SoundSport Free wireless headphones. We are happy to hear you are enjoying the sound quality. However, we're very sorry about the trouble you've experienced. We released firmware in the past to improve audio/video synchronization that benefits devices that support AVDTP version 1.3 or later. A/V synchronization can also depend on the application being viewed. We encourage you to use the most recent software for your mobile apps, Bluetooth devices, and Bose headphones.

      We definitely want you to enjoy your headphones! Please feel free to reach out to us on our Community or by phone so we can ensure you are getting the most out of them.

      Link to our Community: https://community.bose.com/
      Additional contact info: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but they were bulky and uncomfortable in my ears.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Jjiiams11,

      Thanks for posting your review of the SoundSport Free Wireless Headphones. I am very happy to see that you are enjoying the quality of the headphones, however I am deeply sorry to hear that you don't find the headphones comfortable and would highly recommend that you ensure that you are using the correct sized ear tips to ensure the best fit.

      Kind Regards,
      Hector B - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Loves!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these. He initially purchased the Apple AirPods but said they did not fit well in his ear. So he purchased these. Not one complaint from him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect with only 1 thing missing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earphones but the only thing i didn't like is that only right earbud works during calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over-all excellent earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big though as I want to use them under my ski helmet. Had to return them for a different brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The only issue I couldn’t get past was the fact I looked like Shrek wearing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really nice my daughter is very happy with this product. I will recommend them to others and I will continue to be a valued customer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    not a bad product as far as sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad product as far as sound but they don't quit stay in your ear

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound but big buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound all-around, but the buds are big and rather appear to hang on the ear vs sitting in the ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B++++

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not really like these. If you want to place/answer a call you need to have the right earpiece. Not like the airpods were you can use a single earpice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound but useless for phone calls

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried airpods, galaxy buds, jabra and this one. For music sound quality this is the best. However i am bummed by the fact that only right side is available for phone calls. It is not mentioned in any if the specs until you search for it. I prefer my left ear for phone calls. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Gadgeter,
      thank you for taking the time to review our product.
      I'm glad to hear that you were enjoying the audio quality from your earphones.
      I’m sorry to hear that this product is not as you expected.
      At Bose, we pride ourselves on producing products that will cater to as many people as possible. However, we understand that this may not be suited to an individual’s needs.
      Good luck in your search for a product that better suits your needs!
      Thank you for your interest in our product.
      Have a great day!
      Kindest,
      Kerri - Bose Technical Support Specialist. bose

  • Rated 5 out of 5 stars

    Good for the price.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little guys did their job for the 1.5 years I owned them. I used them so much that eventually the batter life was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my pair of wireless headphones and couldn’t be happier. The charging cases that comes with them is so confinient and great for long days of travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Bose wireless headphones because it's so easy to use. Once it connected. Just charge and as you uncharged it automatically connect to your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment on wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose App makes it easy to control and has great tips. Plus it has a GPS function if you lose your headphones with an alarm tune until you located them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound, but not worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is quite good, but there are a few things that are irritating about these earphones. (1) There is a delay from the video on the phone and the sound in the earphones (and it seems to be a common problem with these). (2) There is no on/off switch on the case, so whenever you are done using the earphones and put them back in the case, the case will charge them even if you do not want it to and it may hurt the battery life in the long run. (3) The battery life is "eh" at best. Whenever I use them, which is typically when I am working out, I put them at full blast, so I will only get 2-3 hours out of them. They sometimes die during my workout (which is typically an hour long) even though at the beginning of my workout they will have 30% charge left. (4) There are sometimes connectivity issues in which the left ear bud will stop working. You can disconnect and reconnect, but this problem shouldn't happen considering how expensive they are. When these earphones do work properly, they sound great. But I could not recommend these because of the price.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Edward. Thank you for reviewing the SoundSport Free wireless headphones. We are happy to hear you are enjoying the great sound quality. The audio/video delay you are referencing does indeed occur depending on the source and compression method used. We are able to mitigate some of that with recent updates so be sure to keep your firmware current. Thank you for sharing your feedback. Have a great day! Best Regards, Greg - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a right fit for my Ears

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was great , It doesn't fit well in my ears and returned it.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Sree,

      Thanks for providing your review of the SoundSport Free wireless headphones. Sorry to hear that it did not quite work out for you. If we can be of any assistance to you in the future, please do not hesitate to reach out to us!

      Thank you again,

      Mohsin - Bose Support bose