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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 9,160 reviews
  • Rated 5 out of 5 stars

    Awsome splurge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting these for quite sometime and got them following black friday, and i can’t complain they are awsome. I truly im a Bose fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulky but doable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky but sounds great. Little lag if your watching movies. Actually don’t recommend it but for calls and music it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every store had these, but Best Buy has the best price. I bought them for $169.00. They are a Christmas gift. Just what he wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky ..but sound quality good..The ear buds hurt a little

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Hersh,
      Thanks for taking the time to post this review. We are happy to hear that you like the sound quality. Also, for optimal audio performance, it essential you choose the correct size StayHear+ Sport tip. If you need anything further please contact our technical support team for further assistance. For contact information, please visit https://bose.life/2qwENj4. Select your country, scroll down until you see "Contact Us."
      Regards,
      Tony G - Bose Support bose

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Legit so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these last night. Updated the firmware and tested earbuds out. So far the earbuds do as advertised. Great sound and extremely comfortable. Had no issues at home and now testing them at work. Good so far. I will test at gym tonight. I have owned every type of high end bluetooth earbuds. Jaybird, Beats, and Bose. Jaybird was my preferred brand until I tried soundsport wireless. Owned every product jaybird made.The comfort of buds was the deciding factor on bluetooth buds. They both had great connection and sound. They are virtually even. Now, I have owned two brands of truly wireless earbuds. Jaybird Runs were okay. I updated firmware, but still had too many drops in the gym. Also, they were very uncomfortable to wear for extended amounts of time. Not a bad product, just need some tweaking. Last night I returned them and bought Bose Soundsport Free. So far they are working great. They are extremely comfortable and sound/volume is excellent. I have had no connection issues in and out the house. I will test them tonight in the crowded gym. I will post a final review after tonight. Only reason I gave 4 stars. If they work well tonight I will change to 5 stars. ***I do understand that this is new technology and they will have some occasional issues***

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but didn't stay in my ears and had to return.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Sound was great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection was awful for Android and Apple products

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Snow,

      Thank you for taking the time to review our SoundSport Free Wireless In-Ear Headphones. I am very sorry to hear that you are unhappy with the Bluetooth connection to the headphones and would love to offer you some troubleshooting steps to help you resolve this. Please check out this article here for some great steps https://bose.life/2nMSqyd. These steps should resolve this Bluetooth issue for you.

      If the issue still persists after you have attempted these steps then please do get in touch with our customer support team via https://bose.life/2XnA0oS so we can look into this further for you.

      Kind Regards,
      Hector B - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things work better than my marriage, to tell you the truth I have no idea if they work, as I lost them in the divorce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these with my iPad Pro and my iPhone. Switching g between the two is easily managed with the app that is downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones for the gym and, unlike wired headphones, they make it easy to move around in the gym while working out and hearing music!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent sound, good fit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only drawback is that for phone calls, only the right bud is operational

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th pair of Bose I have purchased and they are AWESOME. I love my Bose and got my son to switch from Beats for these as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hijacked

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was so good the pair was hijacked by my daughter. :) Have to purchase a fresh one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only con is the right headphone is the primary and if it's in the case the left one wont work. Other than that they're amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, love the convenient charge case when not in use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No wires is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this wireless earbuds! There great at the gym, and the ad ound quality is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great bout this product but I do concrete grinding so wish it was a bit louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent! Perfect if you are athletically active confort level is outstanding and controls are relatively easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good only con is that you can only heat one headphone while using it for making calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Knows

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best earphones on the market. Don’t let the price tag chase you away, they are worth every cent!

    I would recommend this to a friend