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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 9,160 reviews
  • Rated 5 out of 5 stars

    Bose is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Bose, no compromise in the sound quality. I like this one. It would be awesome if they can able to reduce the size little bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones. By far a quality product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are exactly what I was looking for. Great quality and have no problem getting wet and/or sweaty during a workout!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones that work great. Case charges fast. Bluetooth connection breaks rarely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fit and sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit of these is far beyond expectations. The sounds quality also is amazing if your looking for a wireless headset look no further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    husband loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband wears them everywhere, these are perfect he doesn't like anything around his neck or head. needs smaller size ear pieces

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, fit nice and tight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them, would be nice if they were a little smaller so you could also sleep with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have kept them if I did not have the feeling of them falling out of my ear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Worst Bose product ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the worst Bose product ever. While the sound quality is great, there is an audio lag when viewing videos or movies, regardless if it's iTunes or you tube. When on phone calls, only the right earbud works; making it difficult to hear and converse. Do not buy this product.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Chuck.

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're glad to hear that you enjoy the headset's sound quality.

      We completely understand how frustrating it can be to notice a delay when watching video content. We would recommend ensuring that the software for your SoundSport Free, the Bose Connect app, and the apps that you're using for video is all up to date.

      We appreciate your feedback regarding the microphone. The SoundSport Free was engineered for single-ear phone calls, as many customers enjoy using the right earbud as a calling headset while keeping the left bud in the case. We will pass along your input to our product team. Thank you again, and have a great day.

      Jesse - Bose Support Bose

  • Rated 3 out of 5 stars

    Good but alright ..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is amazing and does what it's supposed to but these really did stick out the ear and I wasn't feeling that look / style. Almost felt like an elf with some big ears... a little dragged example but they do pop out. AirPods has a nice aesthetic look. Both work fine. Bose still amazing won't put them down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound great. Stay in good. Controls difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a good value but controls are stiff and difficult to actuate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Experience

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to download an app to use these! As a result, my dad couldn't use them until we bought a new iphone with more storage space (5 months later) only to find out that one of them doesn't work. These are bulkier than they appear. But, there are 3 sizes for the part that inserts in your ear.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and only one downfall. When receiving a call only the rightsize can listen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Fit problems and pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like my new buds because they kept falling out of my ears, even after I tried all the extra buds. After a while, it began to hurt my ear; they were not very comfortable. The sound was great, but I guess those buds weren't meant for these ears.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for excercise

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely sweat proof. A little bulky but not noticeable after workout starts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My right ear bud keeps on falling out thru out my work out. Am I doing something wrong?

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, thanks for reviewing the product.
      We're happy to hear you enjoy the sound quality and sorry to hear that you're having sizing issues.
      The Soundsport Free came with 3 sizes of buds - Small, medium and Large. If the bud you're using is a poor fit this could cause your headphone to fall out. We would wholeheartedly recommend you try another size bud to ensure that this doesn't happen to you!
      Have a nice day! bose

  • Rated 4 out of 5 stars

    Good but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is they need to have noise cancellation. These things pick up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good but bluetooth kept disconnecting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Excellent!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are exactly what one would expect coming from Bose. I've tried a lot of headphones over the years and these without a doubt sound the best. Right off the bat I was impressed with the heavy duty packaging. The case for the headphones is even more impressive though. It feels very sturdy and I love that it has more battery storage built into it. The ear pieces that are on it when you get it fit and feel comfortable and stay in while working out. Only change I would have liked to see was more noise cancelling, from my experience the foam ear pieces work the best with that because they expand to form to your ear. Considering these are rubber, they do a decent job at noise cancelling but there is room for improvement. Only had one instance so far where roughly ten minutes into using them after a full nights charge, the left side just stopped playing. After connecting it to the base for a few seconds then putting it back in my ear it was fine, couldn't figure out the cause of it, my phone (galaxy s7) was not even 3 feet away. Hopefully this does not become a frequent thing. Overall it is a great product and I highly recommend it to people who enjoy high quality sound, and convenience of Bluetooth technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fod workouts.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for workouts. Downside is calling has only one earphone functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than AirPods with the exception of only hearing calls through the right ear pod

    I would recommend this to a friend