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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 9,161 reviews
  • Rated 4 out of 5 stars

    Sound great. Stay in good. Controls difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a good value but controls are stiff and difficult to actuate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but alright ..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is amazing and does what it's supposed to but these really did stick out the ear and I wasn't feeling that look / style. Almost felt like an elf with some big ears... a little dragged example but they do pop out. AirPods has a nice aesthetic look. Both work fine. Bose still amazing won't put them down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, but the latency is very awful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great and good looking. If you lose them you can find them with GPS included. They're awesome. They were just to bulky for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Bose, no compromise in the sound quality. I like this one. It would be awesome if they can able to reduce the size little bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have kept them if I did not have the feeling of them falling out of my ear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones. By far a quality product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are exactly what I was looking for. Great quality and have no problem getting wet and/or sweaty during a workout!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones that work great. Case charges fast. Bluetooth connection breaks rarely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, only issue is that it falls off during intense cardio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit and sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for 2+years before the case started to not hold a charge for as long as. Head phones were great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    husband loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband wears them everywhere, these are perfect he doesn't like anything around his neck or head. needs smaller size ear pieces

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fod workouts.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for workouts. Downside is calling has only one earphone functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fit and sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit of these is far beyond expectations. The sounds quality also is amazing if your looking for a wireless headset look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really hard to stay in ear. But once you get it sound is great!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, fit nice and tight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them, would be nice if they were a little smaller so you could also sleep with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Fit problems and pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like my new buds because they kept falling out of my ears, even after I tried all the extra buds. After a while, it began to hurt my ear; they were not very comfortable. The sound was great, but I guess those buds weren't meant for these ears.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product! Allows for freedom to walk around with great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for excercise

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely sweat proof. A little bulky but not noticeable after workout starts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Worst Bose product ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the worst Bose product ever. While the sound quality is great, there is an audio lag when viewing videos or movies, regardless if it's iTunes or you tube. When on phone calls, only the right earbud works; making it difficult to hear and converse. Do not buy this product.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Chuck.

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're glad to hear that you enjoy the headset's sound quality.

      We completely understand how frustrating it can be to notice a delay when watching video content. We would recommend ensuring that the software for your SoundSport Free, the Bose Connect app, and the apps that you're using for video is all up to date.

      We appreciate your feedback regarding the microphone. The SoundSport Free was engineered for single-ear phone calls, as many customers enjoy using the right earbud as a calling headset while keeping the left bud in the case. We will pass along your input to our product team. Thank you again, and have a great day.

      Jesse - Bose Support Bose

  • Rated 1 out of 5 stars

    Bose Screwed up HORRIBLY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely would not get these if you are planning on these being your ONLY headphones for DAILY use. 1. For some reason Bose ASSUMED that everyone would use either BOTH earbuds at the SAME TIME or just primarily use the RIGHT earbud for EVERYTHING because without the RIGHT earbud LITERALLY being OUTSIDE the CASE, you are UNABLE to talk on the PHONE, FACETIME, watch TV SHOWS, MOVIES, ETC with the LEFT EARBUD by itself. **You know how with AirPods when one earbud dies, you can put it back in the charging case and switch to the other one ... with THESE BOSE earbuds you can not do that and for that I DO not recommend them at all.** 2. The “FIND MY EARBUDS” feature is GARBAGE! The other day I flew out of town, had just used my earbuds on the plane and used them again when I landed at the resort I was at while I was talking on the phone(so they could not still be on the plane or in another state if I had JUST used them RIGHT??). I had put them down somewhere after the phone call and could not find them so I used the “FIND MY EARBUDS” feature... WHY did it say my EARBUDS were BACK at my home STATE showing at my JOB address and showed a “last seen” date that was 5 days BEFORE my trip.. VERY inaccurate! Turns out my Bose were in the glove compartment of my rental car DOWNSTAIRS. Another time they showed to be at my Job so I drove 40 minutes(there and back) on my DAY OFF just to not find them at my job, instead they were at my home(where I originally was) INSIDE my closet! so do NOT plan on finding your earbuds with the “FIND MY EARBUDS” feature because 10 times out of 10 you are going to have to retrace your steps and FIND THEM yourself. 3. They do not stay in your ears very well, definitely require you to adjust them often and it is a pain to switch between devices. ***So unless you just want them for the sound and do not mind having to have them BOTH in your ears at the SAME TIME ALL THE TIME, not being able to find them immediately, do not mind adjusting them often, and do not mind dealing with the annoyance of them not switching between devices easily then I say go for it but this will be my first and last pair!

    No, I would not recommend this to a friend