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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 9,160 reviews
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are hard to press but works great I recommend these earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and they stay in my ear without having to mess with them every 5 minutes or feeling like it is going to fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    price vs product, not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price vs product, not bad.........................................................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really enjoy these. They were my back up buds. They always felt so huge in my ears. But it seems every time I needed them the batteries were dead. I really didn’t like that the only way to power them off is to put them back in there case. They are great quality but just not for me. But you might love them!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, there.

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We really appreciate your feedback.

      While the case is the one way to manually turn off the earbuds, you can set the buds to power off automatically after a period of inactivity. With the buds connected to your phone, open the Bose Connect app and select Settings > Auto Power-Down.

      We would also recommend trying all three sizes of the StayHear+ Sport eartips to ensure the most comfortable fit. We hope this helps. Have a great weekend!

      Best Regards,

      Jesse - Bose Support bose

  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all around, the only complaint I had was quality of sound during a call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for a plane ride but cannot do cardio cos it sticks too much out the ear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always provides a diverse music experience. These ear buds are no exception and deliver the quality Bose is renowned for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not upto the mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the song clarity is good but not satisfied

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Vamsee,

      Thanks for the review of the SoundSport Free wireless headphones, and sorry to hear about your experience. Please feel free to reach out to us on our Community or by phone to ensure you're getting the most out of your headphones.

      Link to our community: https://community.bose.com/
      Additional contact info: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support Bose

  • Rated 4 out of 5 stars

    I’m a Bose Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Only issues I have is they stick out and the phone audio isn’t in both ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not too great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome but the fit is not that great

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Mike!

      Thank you kindly for taking the time to share your experience with the SoundSport Free wireless headphones. We are glad to hear that you enjoyed the sound quality. However, we are sorry to hear that your experience has not been ideal. We definitely want to help you with that. Please reach out to our Bose technical support team so we can take a further look. We have a few things we can go over to help you enjoy your headphones more. Contact information can be found located on the Bose website.

      Thank you again,


      Mohsin - Bose Support Bose

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky and connection is not great when wifi is weak using streaming

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves them. Only problem . . . it's easy to lose them because of the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality easy to use charging case a little bigger but still convenient to carry and keep charged on the go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I ever have and the price was really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angel

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased these and are still using them.. very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this model after a week as at feels too heavy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Bose functionality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose wired earbuds (wireless with a cord in between the two ear pieces) and so I thought these would be the perfect addition, totally wireless. However these true wireless ones seem bulkier than my other set and looked even bulkier coming out of my ears than my other ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound - Bad fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic but unfortunately the fit is horrible. Three different sizing options & none of them would stay in my ear. Working on the computer with limited movement were the only time these would stay put for approximately 20 minutes at a time.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, there.

      Thank you for taking the time to write a review of your SoundSport Free wireless headphones. We're glad to hear you're enjoying the headset's sound quality.

      We appreciate your feedback regarding the available sizes of the StayHear+ Sport eartips. Some customers have benefited from trying a different sized eartip in each ear, and we hope this can help.

      Please feel free to join our Community to express your interest in different sizes for our eartips - https://bose.life/2FRPfOl. We hope you have a great day!

      Best Regards,

      Jesse - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nice sound, but delayed and uncomfortable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These had a pretty crisp, clean sound, but after 30 minutes or so my ears would start aching. There was also about a 2 second delay when trying to watch videos on my phone and smart tv which was incredibly annoying so I returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this wireless headphones for quite some time and they are great. Pricey, but a good product. Well done Bose.

    I would recommend this to a friend